Initial Notification: Unscheduled Maintenance (3/25/2018 @ 4:15 PM Central Time)

Good afternoon,

On Sunday, March 25, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing unscheduled system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 15 minutes beginning at 4:15 PM Central Time (3/25/2018) lasting until 4:30 PM Central Time (3/25/2018).

Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below:

Sunday (3/25/2018) from 4:15 PM to 4:30 PM Central Time: 

• IVTRS
• webSUB
• MyPlates
• Temp Permits
• webDEALER
• eTAG

Systems Not Impacted: All systems below will be available during the scheduled time frames below:

Sunday (3/25/2018) from 4:15 PM to 4:30 PM Central Time: 

• DPS (Law Enforcement) TLETS
• MVI-Net

Note: A reply to all will be sent when the maintenance is complete. Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov