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Good afternoon,
On Monday, April 9, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 30 minutes beginning at 12:45 PM Central Time (4/9/2018) lasting until 1:15 PM Central Time.
Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below:
Monday (4/9/2018) from 12:45 PM Central Time until 1:15 PM Central Time:
- RTS
- webDEALER
- eTAG
- webSUB
Systems Partially Impacted: All systems below will be available but unable to access placard vehicle information during the scheduled time frames below:
Monday (4/9/2018) from 12:45 PM Central Time until 1:15 PM Central Time:
Note: A reply to all will be sent when the maintenance is complete. Please contact the Service Desk if you experience system issues after the end of the maintenance.
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov
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