Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) is aware of an issue that prevented some dealers
from being able to create vehicle specific tags in the eTAG system following a recent eTAG update.
Support Staff have since disabled the update and are working to implement a permanent solution.
All dealers should be able to create vehicle specific tags at this time.
We apologize for the inconvenience and any impact on you or your customers.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Initial Notification: Vehicle Specific Tags Issue (06/07/2024 @ 5:35PM)
