Good morning,
The Texas Department of Motor Vehicles (TxDMV) is aware of an eTag issue where some dealers
are receiving an error message stating that they have reached their eTag issuance limit. Support
Staff are aware and working on the issue.
A notification will be published once the eTag issue has been resolved.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer eTag Limit (05/20/24 @ 9:00 AM)
