Good afternoon,
The Texas Department of Motor Vehicles will be undertaking scheduled maintenance
to the webDealer system this evening Monday, April 25th, 2022, starting at 10:30pm,
lasting up to 11:00pm.
As webDealer users navigate to “Payments Completed” from the “Payments” Menu,
the webDealer system will normally retrieve the last 30 days of payment data.
We have received reports that, in some cases, some webDealer users will experience
a delay (or timeout) to occur due to the large amount of payment data being retrieved.
In an effort to avoid the delay (or timeout) which some webDealer users may experience
when requesting payments data, this evening’s webDealer system update will adjust
the time frame of data retrieved to only the last 7 days of payment data. Once the
webDealer user is reviewing the payment data screen, the user can elect to use the
search filter as appropriate in order to request specific date ranges other than
the initial 7 day payment summary.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer "Payment Completed" update (04/25/2022 @ 10:30 PM)
