Good afternoon,
The Texas Department of Motor Vehicles has received reports that the webDealer
system is unavailable for some counties. Support staff are working to resolve the issue.
We apologize for the inconvenience and any impact on you or your customers.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed
Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags.
Please remember that after using an Internet Down tag, you must enter the information
for that tag into webDealer as soon as the system is accessible. Doing this, will ensure
you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (06/19/2025 @ 5:20 PM)
