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Please review and distribute as appropriate.
Effective January 1, 2025, insurance companies are required to submit all Owner Retained Reports electronically through webSALVAGE in lieu of mailing the paper Owner Retained Report (Form VTR-436) to the department for processing. This change is a result of the recent adoption of Texas Administrative Code §217.83(c)(1) to support the modernization of the department’s operations.
The department encourages you to immediately start submitting Owner Retained Reports electronically through webSALVAGE. If you are not set up to use webSALVAGE, you can easily get started by visiting the webSALVAGE login page at https://webdealer.txdmv.gov/title/salvageLogin, select the “Create New User” button, and following the prompts. After your entity account is set up, the administrator can add new users, manage their permissions, and remove users as needed.
webSALVAGE allows for electronic corrections and retractions of Owner Retained Reports, as well as the ability to print receipts. In addition, a user may specify whether the damaged major component part(s) may be repaired or must be replaced – the department encourages completion of this permissible information. The attached webSALVAGE Owner Retained Addendum provides further processing details and can also be found on our website at http://www.TxDMV.gov.
While the majority of transactions can be submitted electronically, there may be some scenarios where a physical Owner Retained Report (Form VTR-436) will need to be submitted to the department for processing. webSALVAGE will inform the user when this is necessary.
Thank you,
Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles
Attachment
If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.
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