Good afternoon,
RTS Batch processing is complete. All transactions for 5/8/2023 have processed and
reports as well as the Cognos Active Registration Cube are now available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)
Good morning,
The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, including
transactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be
delayed, including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
8 Daily USAS Transaction Code Report
9 Daily [County/Region] FTP Electronic Funds Transfers
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
We expect that the reports will be available by 12 noon today.
An update will be published once reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)
Good morning,
The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, including
transactions and reporting. For this reason, Cognos and Administrative Reporting will be
delayed, including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
We expect that the reports will be available by 12 noon today.
An update will be published once reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)
Good evening,
The webDealer system performance issues have now been resolved.
The webDealer system is now available as of 07:10 PM, Monday, May 8, 2023.
We apologize for the inconvenience and any impact on you or your customers.
Please remember that if you used an Internet Down tag, you must enter the information for that tag
into webDealer as soon as the system is accessible. Doing this will ensure you always have the full
allocation of unused Internet Down tags available when you need them. Also remember that unused
Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Resolved: webDEALER Performance Issues (05/08/2023 07:10 PM)
Good evening,
The RTS system performance issues have been resolved.
The RTS system is now available as of 07:10 PM, Monday, May 8, 2023..
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: RTS Performance Issues (05/08/2023 07:10 PM)
Good afternoon,
Some users have reported that the webDEALER system is experiencing intermittent performance
issues. Support staff are aware and working to resolve the issues. We will provide updates as
we work on the issues.
We apologize for the inconvenience and any impact on you or your customers.
Update @ 3:50PM:
We will be implementing an emergency restart of the webDealer system at 4:00PM in order to
address performance issues.
Update @ 4:30PM:
Following the restart, we are still observing some performance issues. Troubleshooting continues.
Update @ 5:00PM:
As troubleshooting continues, the webDealer system will be unavailable, starting at 6:00 PM this evening,
Monday, May 8, 2023, lasting up to 7:30 PM this evening.
A notification will be published once webDealer is available.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDEALER
as soon as the system is accessible. Doing this, will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Internet Down tags are valid for
one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Update Notification: webDEALER Performance Issues (05/08/2023 05:00 PM)
Good afternoon,
TxDMV is aware of reported RTS system performance issues.
Support staff are working to resolve the issue. We will provide an update once the issue is resolved.
We apologize for the inconvenience and any impact on you or your customers.
Update @ 3:50PM:
We will be implementing an emergency restart of the RTS system at 4:00PM in order to
address performance issues.
Update @ 4:30PM:
Following the restart, we are still observing some performance issues. Troubleshooting continues.
Update @ 5:00PM:
As troubleshooting continues, the RTS system will be unavailable, starting at 6:00 PM this evening,
Monday, May 8, 2023, lasting up to 7:30 PM this evening.
A notification will be published once RTS is available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)
Good afternoon,
Some users have reported that the webDEALER system is experiencing intermittent performance
issues. Support staff are aware and working to resolve the issues. We will provide updates as
we work on the issues.
We apologize for the inconvenience and any impact on you or your customers.
Update @ 3:50PM:
We will be implementing an emergency restart of the webDealer system at 4:00PM in order to
address performance issues.
Update @ 4:30PM:
Following the restart, we are still observing some performance issues. Troubleshooting continues.
A notification will be published once the performance issues have been resolved.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDEALER
as soon as the system is accessible. Doing this, will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Internet Down tags are valid for
one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Update Notification: webDEALER Performance Issues (05/08/2023 04:30 PM)
Good afternoon,
TxDMV is aware of reported RTS system performance issues.
Support staff are working to resolve the issue. We will provide an update once the issue is resolved.
We apologize for the inconvenience and any impact on you or your customers.
Update @ 3:50PM:
We will be implementing an emergency restart of the RTS system at 4:00PM in order to
address performance issues.
Update @ 4:30PM:
Following the restart, we are still observing some performance issues. Troubleshooting continues.
A notification will be published once the performance issues have been resolved.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)
Good afternoon,
Some users have reported that the webDEALER system is experiencing intermittent performance
issues. Support staff are aware and working to resolve the issues. We will provide updates as
we work on the issues.
We apologize for the inconvenience and any impact on you or your customers.
Update @ 3:50PM:
We will be implementing an emergency restart of the webDealer system at 4:00PM in order to
address performance issues.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDEALER
as soon as the system is accessible. Doing this, will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Internet Down tags are valid for
one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Update Notification: webDEALER Performance Issues (05/08/2023 03:50 PM)
Good afternoon,
TxDMV is aware of reported RTS system performance issues.
Support staff are working to resolve the issue. We will provide an update once the issue is resolved.
We apologize for the inconvenience and any impact on you or your customers.
Update @ 3:50PM:
We will be implementing an emergency restart of the RTS system at 4:00PM in order to
address performance issues.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update Notification: RTS Performance Issues (05/08/2023 03:50 PM)
Good afternoon,
Some users have reported that the webDEALER system is experiencing intermittent performance
issues. Support staff are aware and working to resolve the issues. We will provide updates as
we work on the issues.
We apologize for the inconvenience and any impact on you or your customers.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDEALER
as soon as the system is accessible. Doing this, will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Internet Down tags are valid for
one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Initial Notification: webDEALER Performance Issues (05/08/2023 03:40 PM)
Good afternoon,
TxDMV is aware of reported RTS system performance issues.
Support staff are working to resolve the issue. We will provide an update once the issue is resolved.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)
|
Source: Dealers and Manufacturers
TxDMV published a rule adoption in the April 28, 2023, issue of the Texas Register
|
Source: Motorist Services
April 2023 Motor Vehicle Title Manual Update
|
Source: Motorist Services
April 2023 Motor Vehicle Registration Manual Update
|
Source: Insurance Industry
TxDMV Board Meeting – April 13, 2023
Good evening,
The webDEALER system maintenance was completed as of 11:00 PM this evening, Thursday, 03/30/2023.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into
webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Also remember that unused Internet
Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (03/30/2023 @ 11:00 PM)
|
Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Titling System (RTS) and associated applications
this evening, Thursday, March 30, 2023. During this evening’s maintenance window,
users may experience intermittent connectivity when accessing the following RTS
applications:
Starting at 10:30 PM Thursday (03/30/2023), lasting up to 11:00 PM:
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance (03/30/2023 @ 10:30 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer System starting at 10:30 PM this evening, Thursday
(03/30/2023), lasting up to 11:00 PM. During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Scheduled Maintenance (03/30/2023 @ 10:30 PM)
Good morning,
The webDEALER system maintenance was completed as of 9:45 AM this morning, Sunday, 03/26/2023.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into
webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also remember that unused InternetDown tags
are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (03/26/2023 @ 11:45 AM)
Good morning,
The Registration and Titling System (RTS) system maintenance was completed
as of 9:45 AM this morning, Sunday, 03/26/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (03/26/2023 @ 11:45 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer system starting at 5:00 AM on Sunday morning,
(03/26/2023), lasting up to 11:00 AM on Sunday morning (03/26/2023). Due to the
nature of this maintenance work, webDealer will not be available during the
Sunday morning maintenance window. Users will experience system non-availability
when accessing the webDealer system during the maintenance window.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Scheduled Maintenance: webDealer Unavailable (03/26/2023 @ 5:00 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Titling System (RTS) and associated applications
on Sunday morning, March 26, 2023. Due to the nature of this maintenance work,
RTS will not be available during the Sunday morning maintenance window. Users will
experience system non-availability when accessing the following RTS applications during
the maintenance window:
Starting at 5:00 AM Sunday (03/26/2023), lasting up to 11:00 AM Sunday (03/26/2023):
Note: A notification update will be published after the RTS maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (03/26/2023 @ 05:00 AM)
