Final Reminder: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 17, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (02/18/2023), lasting 
up to 10:00 AM Sunday (02/19/2023).  During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is 
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Final Reminder: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Final Reminder: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Final Reminder: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 17, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications.  During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:

Starting at 6:00 PM Saturday (02/18/2023), lasting up to 10:00 AM Sunday (02/19/2023):

  • RTS POS
  • webDealer
  • eLicensing

Note: A notification update will be published after the RTS deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Final Reminder: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Final Reminder: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Motor Carrier Credentialing System (MCCS) Credit Card Processing

Posted on February 17, 2023 by TxDMV

Important Notice

When processing credit cards in TxDMV’s Motor Carrier Credentialing System (MCCS), you must use the billing zip code of the credit card.

If you are using a corporate credit card, contact the corporate office to obtain the billing zip code.

You may contact the Credentialing staff at 1-800-299-1700, options 3-4-3, for more information. 

 

Source: Motor Carriers
Motor Carrier Credentialing System (MCCS) Credit Card Processing

Posted in Motor Carriers | Comments Off on Motor Carrier Credentialing System (MCCS) Credit Card Processing

Informational: Tx.Gov Payment Processing Issues (02/16/23 @ 3:18 PM)

Posted on February 16, 2023 by TxDMV

Source: Tax Assessor-Collectors
Informational: Tx.Gov Payment Processing Issues (02/16/23 @ 3:18 PM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: Tx.Gov Payment Processing Issues (02/16/23 @ 3:18 PM)

TxDMV Holiday Hours – Presidents Day 2023

Posted on February 16, 2023 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles will be closed in observance of Presidents Day on Monday, February 20, 2023.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov. 

American Flag

Source: Motor Carriers
TxDMV Holiday Hours – Presidents Day 2023

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Presidents Day 2023

Initial Notification: webDealer Security Alert: Password Resets scheduled for 2:00PM today (02/16/2023 @ 12:25 PM)

Posted on February 16, 2023 by TxDMV

Good afternoon,

The Department of Motor Vehicles recently received two separate reports of email-Fraud
posing as TxDMV. Both of the emails appear to be sent from chief@studiomodasv.com using
‘TxDMV eLICENSING’ as the email account name.

The email contained the following language:

“Welcome to the Texas Department of Motor Vehicles (TxDMV.) webDEALER | eTag System

The webDEALER|eTAG system is designed to make processing dealer tags fast and easy for
dealerships, please note that you are required to provide additional information in order
to continue to make use of the webDEALER | eTAG system and also to prevent your
account from fraud.

 To access your account, please click on the link below to Update your profile”.

 
As a security measure we will be forcing a password reset on all webDealer accounts at
2:00 PM today, Thursday, February 16, 2023.  After 2:00 PM today, you will be prompted to
change your password following your login to webDealer, or you can choose the
forgot password link to reset your webDealer password.

A reset password reminder screen is displayed on the webDealer login page as shown:

webDealer Phishing

You do not need to take any action changing your password until after 2:00 PM today. 

webDealer will prompt you to change your password after you log in.  This is a one-time request only.

The reset password reminder screen will remain displayed on the login page through the weekend.

Remember the following tips to protect yourself:

•  Be wary of any emails that you weren’t expecting.  In cases where you can verify
    with the sender, do so by phone.

•  Think before you click. Scammers depend on impulsive clickers.

•  Be very cautious of those urgent deadlines – i.e. messages from the IRS, COVID-19,
    or your bank or credit card.

•  Never enter your sensitive information in an untrusted site or pop-up window.

•  Hover over the link with your mouse to see if the link points to a legitimate address.

•  Do not reply to any suspicious emails!


To report a suspicious TxDMV email or to verify if an TxDMV email is legitimate, please send
the email to Report-eFraud@txdmv.gov.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Security Alert: Password Resets scheduled for 2:00PM today (02/16/2023 @ 12:25 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Security Alert: Password Resets scheduled for 2:00PM today (02/16/2023 @ 12:25 PM)

Motor Carrier Credentialing System (MCCS) Credit Card Issues

Posted on February 16, 2023 by TxDMV

The TxDMV’s Motor Carrier Credentialing System (MCCS) is experiencing issues in processing some credit card transactions. Please do not make multiple attempts to process your payment. We will notify you once the issue is resolved. 

You may contact the Credentialing staff at 1-800-299-1700, options 3-4-3, for more information.

TxDMV regrets any inconvenience. 

We will send out a notification when the MCCS payment portal issue is resolved. 

 

Source: Motor Carriers
Motor Carrier Credentialing System (MCCS) Credit Card Issues

Posted in Motor Carriers | Comments Off on Motor Carrier Credentialing System (MCCS) Credit Card Issues

webDealer 23.2 Addendum (02/16/2023 @ 8:35 AM)

Posted on February 16, 2023 by TxDMV

Good morning,

Over the weekend of February 18, 2023, the Texas Department of Motor Vehicles
(TxDMV) will update the webDealer System with Release 23.2 which contains the
content summarized below. 


Enhancements:

webDealer:

•  Removed Rejected Title Applications Once Corrected In RTS

•  Added Ability for Motor Vehicle Dealers to Process Title Transactions for
    Off-Highway Vehicles

•  Added Weight Fields to Buyer Tag Process

 

Please note: For your convenience, the webDealer 23.2 Addendum is attached.
For detailed information about the items listed above, please refer to the Addendum.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
webDealer 23.2 Addendum (02/16/2023 @ 8:35 AM)

Posted in Dealers and Manufacturers | Comments Off on webDealer 23.2 Addendum (02/16/2023 @ 8:35 AM)

County RTS Release Notes 23.2 (02/15/2023 @ 3:15 PM)

Posted on February 15, 2023 by TxDMV

Good afternoon,

Over the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) with Release 23.2 which contains the
content summarized below. 


Enhancements: 

RTS:

•  Added Functionality to Invalidate Texas Registration When Out-of-State Ownership
    Evidence is Submitted

•  Added Mandatory Applicant Information to the Specialty Plate Application

•  Added Previous Title Information to the RTS Title Application Receipt

•  Added Functionality That Allows RTS Core Users to Add a Judge Remark to a
    Vehicle Record

•  Updated the IVTRS Application to Include Renewal Notice Delivery Options

•  Added Vehicle Registration Renewal Notice Delivery Options to the TxDMV Website

•  Added the Selected Vehicle Registration Renewal Notice Options to Display in
    the RTS POS Client

•  New Black-Silver State of the Arts Specialty License Plate

•  New Tarleton State University Vendor Specialty License Plate

•  New Stop Human Trafficking Charity State Specialty License Plate

•  New U.S. Paratrooper Master & Senior Military Specialty License Plates


Please note: For your convenience, RTS Release Notes 23.2 are attached. For detailed information
about the items listed above, additional enhancements and issue resolutions after the release has
been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
County RTS Release Notes 23.2 (02/15/2023 @ 3:15 PM)

Posted in Tax Assessor-Collectors | Comments Off on County RTS Release Notes 23.2 (02/15/2023 @ 3:15 PM)

Reminder: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 15, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications.  During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:

Starting at 6:00 PM Saturday (02/18/2023), lasting up to 10:00 AM Sunday (02/19/2023):

  • RTS POS
  • webDealer
  • eLicensing

Note: A notification update will be published after the RTS deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Reminder: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Reminder: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 15, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (02/18/2023), lasting 
up to 10:00 AM Sunday (02/19/2023).  During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is 
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Reminder: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Reminder: eLicensing Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 15, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV) will 
update the eLicensing System starting at 6:00 PM Saturday (02/18/2023), lasting up to 10:00 AM
Sunday (02/19/2023).  During the deployment window, you may experience intermittent
connectivity when accessing the eLicensing system. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Reminder: eLicensing Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: eLicensing Release 23.2 (02/18/2023 @ 6:00 PM)

Initial Notification: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 14, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications.  During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:

Starting at 6:00 PM Saturday (02/18/2023), lasting up to 10:00 AM Sunday (02/19/2023):

  • RTS POS
  • webDealer
  • eLicensing

Note: A notification update will be published after the RTS deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Release 23.2 (02/18/2023 @ 6:00 PM)

Initial Notification: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 14, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (02/18/2023), lasting 
up to 10:00 AM Sunday (02/19/2023).  During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is 
completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Release 23.2 (02/18/2023 @ 6:00 PM)

Initial Notification: eLicensing Release 23.2 (02/18/2023 @ 6:00 PM)

Posted on February 14, 2023 by TxDMV

Good afternoon,

On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV) will 
update the eLicensing System starting at 6:00 PM Saturday (02/18/2023), lasting up to 10:00 AM
Sunday (02/19/2023).  During the deployment window, you may experience intermittent
connectivity when accessing the eLicensing system. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 23.2 (02/18/2023 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLicensing Release 23.2 (02/18/2023 @ 6:00 PM)

Resolved: RTS Funds Remittance Issue (02/10/2023 @ 4:35 PM)

Posted on February 10, 2023 by TxDMV

 

Good afternoon,

The funds remittance issue in RTS has been resolved as of 4:10 PM today,
Friday, February 10, 2023.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Funds Remittance Issue (02/10/2023 @ 4:35 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Funds Remittance Issue (02/10/2023 @ 4:35 PM)

Initial Notification: Funds Remittance Report Issue (02/10/23 12:11 PM)

Posted on February 10, 2023 by TxDMV

Good afternoon,

 

It has been reported that there are issues running the Fund Remittance Report.
Support staff are working to resolve the issue. An update will be provided as more
information becomes available.

 

We apologize for the inconvenience and impact on you and your customers.

 

 

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Funds Remittance Report Issue (02/10/23 12:11 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Funds Remittance Report Issue (02/10/23 12:11 PM)

TxDMV Board Meeting – February 9, 2023

Posted on February 6, 2023 by TxDMV

Texas DMV

TxDMV Board Meeting
Thursday, February 9, 2023 – 9:00 a.m.

Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1, Lone Star Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Board Meeting – February 9, 2023

Posted in Insurance Industry | Comments Off on TxDMV Board Meeting – February 9, 2023

TxDMV Finance and Audit Committee Meeting – February 8, 2023

Posted on February 6, 2023 by TxDMV

Texas DMV

Finance and Audit Committee Meeting
Wednesday, February 8, 2023 – 2:00 p.m.

Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1, Lone Star Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Finance and Audit Committee Meeting – February 8, 2023

Posted in Insurance Industry | Comments Off on TxDMV Finance and Audit Committee Meeting – February 8, 2023

Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

Posted on January 30, 2023 by TxDMV

Good afternoon,

The Cognos Application is now available.

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Posted on January 30, 2023 by TxDMV

Good morning,

We are aware that Cognos is currently unavailable, and we are working to
resolve the issue.

We will send another update when Cognos is available. 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

Posted on January 21, 2023 by TxDMV

Good evening,

RTS POS Service Desk maintenance was completed as of 7:10 PM this evening,
Friday, January 20, 2023.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

Posted on January 20, 2023 by TxDMV

Good afternoon,

As a result of a RTS POS Service Desk issue we experienced this morning,
IT Support Staff will be engaging in further maintenance activities for RTS
POS Service Desk from 7:00 PM through 9:00 PM this evening, Friday,
January 20, 2023.

During this evening’s maintenance window, you may experience intermittent
connectivity to RTS POS Service Desk. 

RTS POS Production is not impacted.

An update will be sent once the maintenance activity is completed.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Posted on January 20, 2023 by TxDMV

Good morning,

The RTS login issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Posted on January 20, 2023 by TxDMV

Good morning,

We are aware that some users are experiencing RTS login issues.

Support staff are working to resolve the issue.

An update will be sent once the issue has been resolved.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)