Statutory Waiver of Certain Registration, 30-Day Permit and Renewal of Permanent Disabled Parking Placard Requirements due to COVID-19

Posted on March 16, 2020 by TxDMV

Please review and distribute as appropriate.

On March 13, 2020, Governor Greg Abbott declared a state of disaster for all counties in Texas due to the threat of COVID-19.  Governor Abbott issued a statement on March 16, 2020, granting a temporary extension to obtain initial registration, renewal of registration, and renewal of a permanent disabled parking placard.  Governor Abbott also granted a temporary extension for an individual with an expired 30-day temporary permit to obtain another permit or Texas registration.

The temporary waiver applies to vehicle owners in all Texas counties as set forth in the above-referenced statement.  The temporary waiver grants an extension for initial issuance of registration, renewal of registration, renewal of a permanent disabled parking placard, and issuance of a 30-day temporary permit needed to operate a vehicle on public roads.  The TxDMV will provide notice when normal registration, permanent disabled parking placard renewal and permit issuance services have resumed.  The waiver is in effect until 60 days after the notice is provided and applies to all counties.
 
The purpose of the waiver is to prevent customers from having to physically visit a county tax assessor-collector office to obtain initial registration or a 30-day temporary permit (when the person’s 30-day temporary permit expired); or to renew registration or a permanent disabled parking placard.  Customers may continue to renew their registration online at www.TxDMV.gov. 

The department will notify you when Normal registration, permanent disabled parking placard renewal and permit issuance services have resumed.  The department will notify law enforcement of the temporary waiver, and we will inform the motoring public of the extension granted by the temporary waiver. 

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Statutory Waiver of Certain Registration, 30-Day Permit and Renewal of Permanent Disabled Parking Placard Requirements due to COVID-19

Posted in Tax Assessor-Collectors | Comments Off on Statutory Waiver of Certain Registration, 30-Day Permit and Renewal of Permanent Disabled Parking Placard Requirements due to COVID-19

Statutory Waiver of Delinquent Transfer Penalty due to COVID-19

Posted on March 16, 2020 by TxDMV

Please review and distribute as appropriate.

On March 16, 2020, Governor Greg Abbott granted the Texas Department of Motor Vehicles’ (TxDMV) request for a waiver of the time in which to apply for title and the associated delinquent transfer penalty as a result of the Governor’s Disaster Proclamation.  The TxDMV will provide notice when normal titling services have resumed.  The waiver is in effect until 60 days after the notice is provided and applies to all counties.

Effective immediately, there is no requirement for a title application to be submitted within a specified time.  As a result, the delinquent transfer penalty does not apply to any title application submitted between March 16, 2020, and 60 days after the TxDMV provides notice normal titling services have resumed.  Title applications submitted delinquently after 60 days from the TxDMV notice will not be assessed a penalty for any period associated with the waiver.

The purpose of the waiver is to prevent customers from having to physically visit a county tax assessor-collector office, which is why the requirement to apply for title in a specified amount of time has been waived.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
Statutory Waiver of Delinquent Transfer Penalty due to COVID-19

Posted in Dealers and Manufacturers | Comments Off on Statutory Waiver of Delinquent Transfer Penalty due to COVID-19

Important Information Regarding Vehicle Registration, Vehicle Titling, and Disabled Placards Requirements

Posted on March 16, 2020 by TxDMV

Texas DMV

MEDIA ADVISORY

Important Information Regarding Vehicle Registration, Titling and Disabled Placards Requirements

(AUSTIN, Texas – March 16, 2020)  In an effort to reduce the need for in-person transactions, the Texas Department of Motor Vehicles (TxDMV) worked with Governor Greg Abbott and our stakeholders to temporarily waive certain requirements for vehicle registration, vehicle titling and disabled parking placards.

On March 13, 2020, Governor Greg Abbott issued a proclamation, declaring a state of disaster for all counties in Texas due to the threat of COVID-19. Governor Abbott also issued a statement on March 16, 2020, granting a temporary extension to obtain initial registration, renewal of registration, vehicle titling, and renewal of a permanent disabled parking placard. Governor Abbott also granted a temporary extension for an individual with an expired 30-day temporary permit to obtain another permit or Texas registration.

The temporary waiver applies to vehicle owners in all Texas counties as set forth in the above-referenced proclamation and statement. This temporary waiver is in effect until 60 days after TxDMV notifies the public that normal vehicle registration, vehicle titling and related services have resumed. The 60-day period will be the same for all counties.

The purpose of the waiver is to prevent customers from having to physically visit a county tax assessor-collector office to obtain initial registration, to obtain a 30-day temporary permit, to transfer title; or to renew registration or a permanent disabled parking placard. Customers may continue to renew their registration online at www.TxDMV.gov. At this time, TxDMV continues to fill online registration sticker requests and process all other online services.

TxDMV has informed law enforcement agencies and the offices of the county tax assessor-collectors of the temporary waiver. 

—

Media Contact:  
Media@TxDMV.gov
(512) 465-1484

Source: News and Information
Important Information Regarding Vehicle Registration, Vehicle Titling, and Disabled Placards Requirements

Posted in News and Information | Comments Off on Important Information Regarding Vehicle Registration, Vehicle Titling, and Disabled Placards Requirements

Temporary Suspension of Motor Carrier IRP Requirements for COVID-19 Disaster Relief

Posted on March 16, 2020 by TxDMV

Commercial Vehicle registration requirements to travel in and through the state of Texas are temporarily suspended by order of Texas Governor Greg Abbott. This is to make it faster and easier for operators of commercial vehicles to provide COVID-19 disaster relief assistance.

These suspensions apply to the transportation of supplies, medical equipment, and similar materials that are necessary for preparing for, responding to, and mitigating the spread of novel coronavirus (COVID-19)

A commercial motor vehicle qualifies for the temporary suspension of International Registration Plan (IRP) requirements if the vehicle is registered in one of the 48 contiguous states and is not currently registered under IRP. The suspension covers the vehicle registration requirements for operators of commercial motor vehicles that are providing assistance to any state pursuant to the disaster declarations for those states.

Additionally, the requirements to obtain a 72-/144-hour temporary registration permit also are suspended for those commercial motor vehicles that are not eligible for IRP registration.      

These suspensions do not apply to safety and insurance requirements.

No action on your part is required to qualify for the temporary waivers. Instead print and keep the following documentation in the cab of the vehicle, the Governor’s Proclamation and the TxDMV’s Suspension of Size and Weight Requirements. Both are found here: https://www.txdmv.gov/motor-carriers

These suspensions remain in effect until terminated by Governor Abbott or until the March 13, 2020 disaster declaration is lifted or expires. 

 

Source: Motor Carriers
Temporary Suspension of Motor Carrier IRP Requirements for COVID-19 Disaster Relief

Posted in Motor Carriers | Comments Off on Temporary Suspension of Motor Carrier IRP Requirements for COVID-19 Disaster Relief

Movement of Oversize/Overweight Loads in Texas During COVID-19 Disaster

Posted on March 16, 2020 by TxDMV

Motor carriers transporting oversize and/or overweight loads for COVID-19 disaster relief efforts have two options:

  1. Federal Disaster Relief Permit (MAP-21) per President Donald Trump’s Declaration of Disaster

If you are moving a divisible load that is overweight only to deliver relief supplies, such as medicine and medical equipment and similar materials that are necessary for preparing for, responding to, and mitigating the spread of novel coronavirus (COVID-19) you may self-issue a Federal Disaster Relief Permit through the Texas Permitting and Routing Optimization System (TxPROS). https://txpros.txdmv.gov/.

A copy of the President’s declaration must be carried with the permit. The declaration can be found here: https://www.whitehouse.gov/presidential-actions/proclamation-declaring-national-emergency-concerning-novel-coronavirus-disease-covid-19-outbreak/.

The Federal Disaster Relief Permit allows for travel on all state and federal roads, including the interstate highway system. The permit may not be used for overwidth, overlength, or overheight loads.

See permit for a complete list of movement conditions and restrictions. http://www.txdmv.gov/oversize-weight-permits/emergency-relief-permit

  1. Permit Waiver per Gov. Greg Abbott’s Declaration of Disaster

Are you transporting an oversize and/or overweight divisible or non-divisible load of supplies, medical equipment, or similar materials that are necessary for preparing for, responding to, and mitigating the spread of novel coronavirus (COVID-19) for which the TxDMV would normally issue a permit?

If yes, you are not required to obtain a permit at this time. Instead print the Governor’s Proclamation and the TxDMV’s Suspension of Size and Weight Requirements. Both are found here: https://www.txdmv.gov/motor-carriers

You may use the “Bid Route” feature in the Texas Permitting and Routing Optimization System (TxPROS) at https://txpros.txdmv.gov/ to route loads safely.

For a more accurate route than the bid route tool, contact us for routing assistance at 1-800-299-1700, option 2.

Operators are responsible for obtaining current restrictions (excluding curfews) prior to movement.

The Governor’s proclamation waives all permitting requirements except for vehicle escort requirements and restrictions on nighttime movement.

These suspensions remain in effect until terminated by Governor Abbott or until the March 13, 2020 disaster declaration is lifted or expires. 

In anticipation of CORVID-19 limiting state services, motor carriers that do not have a TxPROS user account should create one now at https://txpros.txdmv.gov/.

If you have a TxPROS account but do not remember the username, please contact us. If you do not remember your password and the email address on the account, please contact us for assistance at 1-800-299-1700, options 2-5-4. DO NOT CREATE A NEW ACCOUNT.

 

 

 

Source: Motor Carriers
Movement of Oversize/Overweight Loads in Texas During COVID-19 Disaster

Posted in Motor Carriers | Comments Off on Movement of Oversize/Overweight Loads in Texas During COVID-19 Disaster

Resolved: TxDMV Intermittent Website Issues

Posted on March 7, 2020 by TxDMV

Good evening,

 

The TxDMV website was available as of 8:00 PM this evening, 3/6/2020. We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

 

TxDMV IT

Department of Motor Vehicles

 

 

 

Source: Tax Assessor-Collectors
Resolved: TxDMV Intermittent Website Issues

Posted in Tax Assessor-Collectors | Comments Off on Resolved: TxDMV Intermittent Website Issues

Initial Notification: TxDMV Intermittent Website Issues

Posted on March 5, 2020 by TxDMV

Good morning,

 

It has been reported that some users are experiencing difficulties accessing the TxDMV website. IT support staff are working to resolve the issue. An update will be provided as more information becomes available.

 

We apologize for the inconvenience and impact on you and your customers.

 

Thank you,

 

TxDMV IT

Department of Motor Vehicles

 

 

Source: Tax Assessor-Collectors
Initial Notification: TxDMV Intermittent Website Issues

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: TxDMV Intermittent Website Issues

Resolved: Black Book Available (2/29/2020 @ 12:42 AM)

Posted on February 29, 2020 by TxDMV

Good morning,

The SPV Black Book was available as of 12:42 AM this morning, 2/29/2020.  If you experience new issues with the Blackbook, please contact the TxDMV Customer Service department.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV IT
Department of Motor Vehicles


Source: Tax Assessor-Collectors
Resolved: Black Book Available (2/29/2020 @ 12:42 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Black Book Available (2/29/2020 @ 12:42 AM)

Webinar Invite for RTB 004-20, RTB 005-20, and RTB 006-20

Posted on February 28, 2020 by TxDMV

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors to discuss:

  • RTB #004-20, “Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates”
  • RTB #005-20, “Titling Procedures and Waiving of Fees for Out of Business Dealer Applications”
  • RTB #006-20, “Title Transactions for Certain Off-Highway Vehicles Purchased Out of State”

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Wednesday, March 4, 2020, at 10:00 AM – 11:30 AM CST https://attendee.gotowebinar.com/register/6866508794626061315

Wednesday, March 4, 2020, at 2:00 PM – 3:30 PM CST https://attendee.gotowebinar.com/register/6021520914540682755

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars. To log your participation, please use the Continuing Education Credit Hours tracking tool on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

 

Source: Tax Assessor-Collectors
Webinar Invite for RTB 004-20, RTB 005-20, and RTB 006-20

Posted in Tax Assessor-Collectors | Comments Off on Webinar Invite for RTB 004-20, RTB 005-20, and RTB 006-20

RTB 006-20 Title Transactions for Certain Off-Highway Vehicles Purchased Out of State

Posted on February 27, 2020 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTB 006-20 Title Transactions for Certain Off-Highway Vehicles Purchased Out of State

Posted in Tax Assessor-Collectors | Comments Off on RTB 006-20 Title Transactions for Certain Off-Highway Vehicles Purchased Out of State

RTB 005-20 Titling Procedures and Waiving of Fees for Out of Business Dealer Applications

Posted on February 27, 2020 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTB 005-20 Titling Procedures and Waiving of Fees for Out of Business Dealer Applications

Posted in Tax Assessor-Collectors | Comments Off on RTB 005-20 Titling Procedures and Waiving of Fees for Out of Business Dealer Applications

Initial Notification: Black Book Unavailable (2/27/2020 @ 2:18 PM)

Posted on February 27, 2020 by TxDMV

Good afternoon,

Black Book is currently unavailable. Support staff have contacted the vendor to resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV IT

Department of Motor Vehicles

 


Source: Tax Assessor-Collectors
Initial Notification: Black Book Unavailable (2/27/2020 @ 2:18 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Black Book Unavailable (2/27/2020 @ 2:18 PM)

RTB 004-20 Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates

Posted on February 27, 2020 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTB 004-20 Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates

Posted in Tax Assessor-Collectors | Comments Off on RTB 004-20 Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates

Resolved: Cognos Available (2/27/2020 @ 11:37 AM)

Posted on February 27, 2020 by TxDMV

Good morning,

The Cognos system was available as of 11:37 AM this morning, 2/27/2020.  If you experience new issues with the Cognos system, please contact the TxDMV Customer Service department.

The statewide ticket for this issue is: 236513

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV IT
Department of Motor Vehicles

Source: Tax Assessor-Collectors
Resolved: Cognos Available (2/27/2020 @ 11:37 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Available (2/27/2020 @ 11:37 AM)

Initial Notification: Cognos Unavailable (2/27/2020 @ 9:50 AM)

Posted on February 27, 2020 by TxDMV

Good morning,

The Cognos system is currently unavailable.  Support staff are working to identify and resolve the issue.  An update will be sent by 12:00 PM, this afternoon, 2/27/2020.

The statewide ticket for this issue is: 236513

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV IT
Department of Motor Vehicles

Source: Tax Assessor-Collectors
Initial Notification: Cognos Unavailable (2/27/2020 @ 9:50 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Unavailable (2/27/2020 @ 9:50 AM)

Resolved: Standard Presumptive Value (SPV) calculator Available (2/25/2020 @ 1:30 PM)

Posted on February 25, 2020 by TxDMV

Good afternoon,

The Standard Presumptive Value (SPV) calculator in RTS POS and online were available as of 1:30 PM this afternoon, 2/25/2020. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

IT Services Division  
Texas Department of Motor Vehicles

 

 

Source: Tax Assessor-Collectors
Resolved: Standard Presumptive Value (SPV) calculator Available (2/25/2020 @ 1:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Standard Presumptive Value (SPV) calculator Available (2/25/2020 @ 1:30 PM)

Initial Notification: Standard Presumptive Value (SPV) calculator (2/25/2020 @ 9:54 AM)

Posted on February 25, 2020 by TxDMV

Good morning,

The Standard Presumptive Value (SPV) calculator in RTS POS and online is currently unavailable. IT support staff are working to resolve the issue.

Thank you,

IT Services Division  
Texas Department of Motor Vehicles

 

 

Source: Tax Assessor-Collectors
Initial Notification: Standard Presumptive Value (SPV) calculator (2/25/2020 @ 9:54 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Standard Presumptive Value (SPV) calculator (2/25/2020 @ 9:54 AM)

TxDMV publishes rule adoptions in the February 21, 2020, issue of the Texas Register

Posted on February 24, 2020 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has adopted rules to 43 TAC Ch. 215, 43 TAC Ch. 217 and 43 TAC Ch. 223 in the February 21, 2020, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules.

 

The adoptions are effective March 1, 2020, and include:

           (1) amendments to §215.133, repeal of §215.102, and new §215.161 concerning site visit criteria, consignment GDN, and pre-licensing education for independent motor vehicle GDN holders;

           (2) amendments to §217.2 and §217.45 concerning specialty license plates, symbols, tabs, and other devices; and §217.46 concerning commercial vehicle registration;

           (3) new §217.16 concerning an application for title when dealer goes out of business, and amendments to §217.40 concerning special registrations;

           (4) new §§217.76-217.78 concerning suspension or denial of access to the Registration and Title System; and

           (5) new Chapter 223 concerning county tax assessor-collector reporting of suspected fraud, waste, or abuse.

 

 

Source: Dealers and Manufacturers
TxDMV publishes rule adoptions in the February 21, 2020, issue of the Texas Register

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule adoptions in the February 21, 2020, issue of the Texas Register

Courtesy Copy: e-View for Specialty License Plate Designs

Posted on February 21, 2020 by TxDMV

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates.

Please visit us at the following link to provide your comments no later than 5:00 p.m., March 1, 2020.

http://www.txdmv.gov/motorists/license-plates/eview

The department will review and consider all input received. 

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Courtesy Copy: e-View for Specialty License Plate Designs

Posted in Tax Assessor-Collectors | Comments Off on Courtesy Copy: e-View for Specialty License Plate Designs

Webinar Invite for RTB 003-20

Posted on February 20, 2020 by TxDMV

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors to discuss RTB #003-20 “Eligibility for Placement of a Communication Impediment Indicator.”

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Tuesday, February 25, 2020, at 10:00 AM – 11:30 AM CST
https://attendee.gotowebinar.com/register/7841020243778816770

Tuesday, February 25, 2020, at 2:00 PM – 3:30 PM CST
https://attendee.gotowebinar.com/register/3722365134850867458

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars. To log your participation, please use the Continuing Education Credit Hours tracking tool on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Webinar Invite for RTB 003-20

Posted in Motorist Services | Comments Off on Webinar Invite for RTB 003-20

RTB 003-20 Eligibility for Placement of a Communication Impediment Indicator

Posted on February 20, 2020 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
RTB 003-20 Eligibility for Placement of a Communication Impediment Indicator

Posted in Motorist Services | Comments Off on RTB 003-20 Eligibility for Placement of a Communication Impediment Indicator

Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)

Posted on February 18, 2020 by TxDMV

Good morning,

 

Cognos Reports are available.  

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)

Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)

Posted on February 17, 2020 by TxDMV

Good morning,

 

Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available. 

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)

Update: Attached list of Counties Affected by Friday’s RTS outage

Posted on February 14, 2020 by TxDMV

Good afternoon,

Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so.

  • Title Package Report
  • Inventory Action Report
  • Substation Summary Report (The date entered must be 2/13/2020)
  • Countywide Report (Substation Summary Reports must be run first and then the main office must run the Countywide Report)

We are currently running the batch processes that failed to run the evening of February 13.  Please do not remit any funds in RTS today.  The remittance may be completed starting Monday, February 17.

We apologize for the inconvenience this has caused and are working to resume normal operations.  If you have any questions or need assistance, please contact 1-877-933-2020.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

Source: Tax Assessor-Collectors
Update: Attached list of Counties Affected by Friday’s RTS outage

Posted in Tax Assessor-Collectors | Comments Off on Update: Attached list of Counties Affected by Friday’s RTS outage

County Reports Affected by Friday’s RTS outage

Posted on February 14, 2020 by TxDMV

Good afternoon,

Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and will not be available until Monday, February 17.

  • Week/Month-To-Date Fees Report
  • Funds Remittance Report
  • Fee Type Funds Report
  • NMVTIS Inquiry Error Report
  • VTR Funds Adjustment Report

Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so.

  • Title Package Report
  • Inventory Action Report
  • Substation Summary Report (The date entered must be 2/13/2020)
  • Countywide Report (Substation Summary Reports must be run first and then the main office must run the Countywide Report)

We are currently running the batch processes that failed to run the evening of February 13.  Please do not remit any funds in RTS today.  The remittance may be completed starting Monday, February 17.

We apologize for the inconvenience this has caused and are working to resume normal operations.  If you have any questions or need assistance, please contact 1-877-933-2020.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

Source: Tax Assessor-Collectors
County Reports Affected by Friday’s RTS outage

Posted in Tax Assessor-Collectors | Comments Off on County Reports Affected by Friday’s RTS outage