Resolved: Cognos reports delayed (03/30/2018 @ 8:58 AM Central Time)

Posted on March 30, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 8:50 AM Central Time this morning (03/30/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 171375

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports delayed (03/30/2018 @ 8:58 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/30/2018 @ 8:58 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

Posted on March 30, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:00 AM Central Time this morning (03/30/2018).  A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 171375

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

eTAG/webDEALER Update: How-To Video – Accessing eTAG After April 9, 2018

Posted on March 29, 2018 by TxDMV

eTAG is moving to webDEALER on April 9, 2018! Check out this 90-second video showing how to access eTAG after April 9.

Accessing eTAG Video

Additional training material can be accessed at www.TxDMV.gov/dealers/etag/resources.

 

 

Source: Dealers and Manufacturers
eTAG/webDEALER Update: How-To Video – Accessing eTAG After April 9, 2018

Posted in Dealers and Manufacturers | Comments Off on eTAG/webDEALER Update: How-To Video – Accessing eTAG After April 9, 2018

Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Posted on March 29, 2018 by TxDMV

Good morning,

 

All Cognos reports were available for viewing as of 8:24 AM Central Time this morning (03/29/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 171187

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Posted on March 29, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 8:30 AM Central Time this morning (03/29/2018).  A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 171187

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Resolved: RTS performance issue (03/28/2018 @ 3:47 PM Central Time)

Posted on March 28, 2018 by TxDMV

Good afternoon,

 

The RTS system encountered a performance issue between 1:25 PM Central Time and lasted until 1:45 PM Central Time today (03/28/2018) which caused a limited number of users to experience intermittent connectivity issues. If you experienced this issue please reboot your work station. If the issue persists please contact the Service Desk.

 

Statewide Ticket: 171128

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Resolved: RTS performance issue (03/28/2018 @ 3:47 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS performance issue (03/28/2018 @ 3:47 PM Central Time)

Important eTAG/webDEALER update (April 9, 2018)

Posted on March 28, 2018 by TxDMV

Important eTAG and webDEALER Update

The Texas Department of Motor Vehicles (TxDMV) will move eTAG (the system used for Buyer Tags) into webDEALER (the title application system) on April 9, 2018. After this date, you will need to use the link below to access webDEALER and/or eTAG.

https://webdealer.txdmv.gov/title

webDEALER will become the system to work from for the creation of Buyer Tags (or other types of tags). Note: Your current username and password will not change.

As part of this update, the eTAG system will be unavailable from 9:00 PM, April 6, 2018, until 8:00 AM, April 9, 2018. Please ensure that you have printed your full allotment of internet down tags for use during this time.

We recognize that weekends are a busy time for dealers, but due to technology requirements, must deploy over a weekend.

In preparation for this update, TxDMV provided training webinars for eTAG/webDEALER users. A recording of one of the webinar sessions, along with short videos and other training materials are available at our website www.TxDMV.gov/dealers/etag/resources. 

For your convenience, we have attached the initial notification and a one-page document that shows the steps to create a Buyer Tag.

 

Source: Dealers and Manufacturers
Important eTAG/webDEALER update (April 9, 2018)

Posted in Dealers and Manufacturers | Comments Off on Important eTAG/webDEALER update (April 9, 2018)

Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Posted on March 28, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 11:00 AM Central Time this morning (03/28/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 171011

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/28/2018 @ 7:38 AM Central Time)

Posted on March 28, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 1:00 PM Central Time this afternoon (03/28/2018).  A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 171011

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/28/2018 @ 7:38 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/28/2018 @ 7:38 AM Central Time)

Resolved: Cognos reports delayed (03/27/2018 @ 8:12 AM Central Time)

Posted on March 27, 2018 by TxDMV

Good morning,

 

All Cognos reports are available for viewing.  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 170838

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports delayed (03/27/2018 @ 8:12 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/27/2018 @ 8:12 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/27/2018 @ 7:37 AM Central Time)

Posted on March 27, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 9:30 AM Central Time this morning (03/27/2018).  A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 170838

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards, TxDMV Service
Desk Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/27/2018 @ 7:37 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/27/2018 @ 7:37 AM Central Time)

Completed: Unscheduled Maintenance (3/25/2018 @ 4:38 PM Central Time)

Posted on March 25, 2018 by TxDMV

Good afternoon,

The unscheduled maintenance was completed as of 4:20 PM Central Time this afternoon, 3/25/2018 and all systems are available. If you experience any new issues please contact the Service Desk.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Dealers and Manufacturers
Completed: Unscheduled Maintenance (3/25/2018 @ 4:38 PM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Completed: Unscheduled Maintenance (3/25/2018 @ 4:38 PM Central Time)

Initial Notification: Unscheduled Maintenance (3/25/2018 @ 4:15 PM Central Time)

Posted on March 25, 2018 by TxDMV

Good afternoon,

 

On Sunday, March 25, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing unscheduled system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 15 minutes beginning at 4:15 PM Central Time (3/25/2018) lasting until 4:30 PM Central Time (3/25/2018).

 

Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below:

 

Sunday (3/25/2018) from 4:15 PM to 4:30 PM Central Time: 

  • IVTRS
  • webSUB
  • MyPlates
  • Temp Permits
  • webDEALER
  • eTAG

Systems Not Impacted: All systems below will be available during the scheduled time frames below:

Sunday (3/25/2018) from 4:15 PM to 4:30 PM Central Time: 

  • DPS (Law Enforcement) TLETS
  • MVI-Net

Note: A reply to all will be sent when the maintenance is complete. Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Initial Notification: Unscheduled Maintenance (3/25/2018 @ 4:15 PM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Unscheduled Maintenance (3/25/2018 @ 4:15 PM Central Time)

Webinars for Insurance Companies and Salvage Pool Operators

Posted on March 22, 2018 by TxDMV

Please review and distribute as appropriate.

Webinars will be held for insurance companies and salvage pool operators to discuss salvage and nonrepairable title application requirements and responsibilities in advance of the department’s increased effort to ensure compliance.  The goal is to decrease title application rejections and increase the accuracy of title applications by having consistent processing within the department, along with receiving consistent documentation from insurance companies and salvage pool operators.

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links below.

Webinars

Tuesday, March 27, 2018, 9:00 a.m. – 11:00 a.m.
https://attendee.gotowebinar.com/register/2551827239632156419

Tuesday, March 27, 2018, 1:00 p.m. – 3:00 p.m.
https://attendee.gotowebinar.com/register/5139857709091329283

Friday, March 30, 2018, 9:00 a.m. – 11:00 a.m.
https://attendee.gotowebinar.com/register/3793054921112241411

Friday, March 30, 2018, 1:00 p.m. – 3:00 p.m.
https://attendee.gotowebinar.com/register/749600138358515715

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:MA

 

 

Source: Insurance Industry
Webinars for Insurance Companies and Salvage Pool Operators

Posted in Insurance Industry | Comments Off on Webinars for Insurance Companies and Salvage Pool Operators

Salvage Motor Vehicle Dealer Training Seminar – Houston

Posted on March 22, 2018 by TxDMV

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on April 17th, 2018, in Houston, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry.

The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our agency.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

 

Stacey Cullen, Staff Service Officer

Enforcement Division

Texas Department of Motor Vehicles

 

SC

 

Attachment

 

 

 

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Training Seminar – Houston

Posted in Dealers and Manufacturers | Comments Off on Salvage Motor Vehicle Dealer Training Seminar – Houston

Motor Vehicle Dealer Training Seminar – Houston

Posted on March 22, 2018 by TxDMV

Motor Vehicle Dealers and Industry:

We are pleased to announce our Motor Vehicle Dealer Training Seminar on two separate days, April 18th and 19th, in Houston, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry.

Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements.  We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers. This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

 

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles

 

 SC

 

Attachment

 

Source: Dealers and Manufacturers
Motor Vehicle Dealer Training Seminar – Houston

Posted in Dealers and Manufacturers | Comments Off on Motor Vehicle Dealer Training Seminar – Houston

Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Posted on March 21, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (03/21/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.

The statewide ticket for this issue is: 170148

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/21/2018 @ 7:45 AM Central Time)

Posted on March 21, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:30 AM Central Time this morning (03/21/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 170148

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/21/2018 @ 7:45 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/21/2018 @ 7:45 AM Central Time)

Resolved: Cognos reports delayed (03/20/2018 @ 9:20 AM Central Time)

Posted on March 20, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 9:20 AM Central Time this morning (03/20/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.

The statewide ticket for this issue is: 169957

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports delayed (03/20/2018 @ 9:20 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/20/2018 @ 9:20 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/20/2018 @ 7:10 AM Central Time)

Posted on March 20, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:30 AM Central Time this morning (03/20/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 169957

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/20/2018 @ 7:10 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/20/2018 @ 7:10 AM Central Time)

Resolved: Cognos reports available (03/16/2018 @ 9:30 AM Central Time)

Posted on March 16, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 9:30 AM Central Time this morning (03/16/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.

The statewide ticket for this issue is 169575

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports available (03/16/2018 @ 9:30 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports available (03/16/2018 @ 9:30 AM Central Time)

Proposed 43 TAC §§217.122, 217.123, 217.125-217.130

Posted on March 16, 2018 by TxDMV

Proposed 43 TAC §§217.122, 217.123, 217.125-217.130

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, Vehicle Titles and Registration, Subchapter F, Motor Vehicle Record Information.  These proposed changes are posted for public comment until 5:00 p.m. on April 16, 2018.  The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.  

The web link is subject to change as the Texas Register is a weekly publication.  Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting.  The meeting agenda with this item will be posted on the TxDMV website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

Thank you,

David D. Duncan

General Counsel

Attachment   

 

Source: Dealers and Manufacturers
Proposed 43 TAC §§217.122, 217.123, 217.125-217.130

Posted in Dealers and Manufacturers | Comments Off on Proposed 43 TAC §§217.122, 217.123, 217.125-217.130

Initial Notification: Two Cognos Reports delayed (03/16/2018 @ 7:50 AM Central Time)

Posted on March 16, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:00 AM Central Time this morning (03/16/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 169575 

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/16/2018 @ 7:50 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/16/2018 @ 7:50 AM Central Time)

Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Posted on March 14, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 9:24 AM Central Time this morning (03/14/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.

The statewide ticket for this issue is 169214

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/14/2018 @ 8:10 AM Central Time)

Posted on March 14, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:30 AM Central Time this morning (03/14/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 169214

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (03/14/2018 @ 8:10 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/14/2018 @ 8:10 AM Central Time)