Good morning,
The webDEALER/eTAG system was available as of 10:45 AM Central Time this morning, 09/17/2018. If you experience new issues with the webDEALER/eTAG system, please contact the service desk.
The statewide ticket for this issue is: 196908
Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send an email to ServiceDesk@TxDMV.gov.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
Source: Dealers and Manufacturers
Resolved: webDEALER/eTAG Available (09/17/2018 @ 11:26 AM Central Time)
