Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/01/2025 @ 11:43 AM)

      Good morning,

We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates
and are actively working on a solution. Sticker paper receipts are not printing from
the proper print tray, and the VOID is missing from the windshield sticker.
 

In the meantime, until a fix is deployed to production, please use the following workaround: 

What Counties Need to Do:

• Load the sticker paper to Tray 2 before completing a transaction.
• Before providing the customer the sticker paper receipt, peel off and dispose of the
  windshield sticker OR mark the windshield sticker with an “X” or “VOID” notation.

We apologize for the inconvenience and any impact on you or your customers.

    Thank you,

    Texas Department of Motor Vehicles
     IT Services Division

Source: Tax Assessor-Collectors
Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/01/2025 @ 11:43 AM)