Update: IRP Transmittal Report Issue (08/17/2018 @ 12:25 PM Central Time)

Good afternoon,

As a reminder, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff estimate the data verification will continue until the end or after the close of business today.  Another update will be sent by 9:00 AM Central Time on Monday morning (08/20/2018).  If you have any questions, please contact the Service Desk.

The statewide ticket for this issue is: 192594

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov