Good afternoon,
TxDMV is aware of issues experienced where vehicle inspections are not found when
attempting to complete a registration. We are working with the appropriate agency
counterparts and will provide updates.
Workaround: The VIR can be entered manually in RTS, webDEALER and webSUB.
Update @ 2:30 PM 02/23/2023
The root cause has been identified in an external partner system. TCEQ worked
with their vendor to implement a fix that allows the TxDMV (and tax offices) to
see inspections up through yesterday, February 23, 2023, via www.mytxcar.org.
This visibility will facilitate manual vehicle registration processing. The fix also
allows TCEQ to upload records to the DPS inspection cloud database. TCEQ
anticipates that all stored cloud records will be uploaded to the DPS cloud prior
to 6:00 AM tomorrow, Saturday, February 25, 2023.
Normalcy should return (e.g., online registrations, car dealership requests,
in-person registrations processing electronically etc.) once all cloud records are
uploaded.
We will provide an update once the issue has been fully resolved.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Update Notification: Vehicle Inspection Verification Issue (2/24/2023 @ 02:30 PM)
