Monthly Archives: February 2020

Good morning, The SPV Black Book was available as of 12:42 AM this morning, 2/29/2020.  If you experience new issues with the Blackbook, please contact the TxDMV Customer Service department. We apologize for the inconvenience and any impact on you … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss: RTB #004-20, “Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates” RTB #005-20, “Titling Procedures and Waiving of Fees for … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 006-20 Title … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 005-20 Titling … Continue reading →

Good afternoon, Black Book is currently unavailable. Support staff have contacted the vendor to resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV IT Department of Motor Vehicles   Source: … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-20 Operation … Continue reading →

Good morning, The Cognos system was available as of 11:37 AM this morning, 2/27/2020.  If you experience new issues with the Cognos system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 236513 We apologize … Continue reading →

Good morning, The Cognos system is currently unavailable.  Support staff are working to identify and resolve the issue.  An update will be sent by 12:00 PM, this afternoon, 2/27/2020. The statewide ticket for this issue is: 236513 We apologize for … Continue reading →

Good afternoon, The Standard Presumptive Value (SPV) calculator in RTS POS and online were available as of 1:30 PM this afternoon, 2/25/2020.  We apologize for the inconvenience and any impact on you or your customers. Thank you, IT Services Division   … Continue reading →

Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS and online is currently unavailable. IT support staff are working to resolve the issue. Thank you, IT Services Division   Texas Department of Motor Vehicles     Source: Tax Assessor-Collectors Initial … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading →

Good morning,   Cognos Reports are available.     We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department               Source: Tax Assessor-Collectors … Continue reading →

Good morning,   Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available.    We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading →

Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and … Continue reading →

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading →

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Resolved: … Continue reading →

Good morning, The RTS system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. We apologize for the inconvenience and any impact on you … Continue reading →

Good morning, An issue has been identified, which prevents users from completing title and registration transactions.  Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning, 2/14/2020.   Thank you, TxDMV Customer Service … Continue reading →