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Monthly Archives: February 2020
Resolved: Black Book Available (2/29/2020 @ 12:42 AM)
Good morning, The SPV Black Book was available as of 12:42 AM this morning, 2/29/2020. If you experience new issues with the Blackbook, please contact the TxDMV Customer Service department. We apologize for the inconvenience and any impact on you … Continue reading
Posted in Tax Assessor-Collectors
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Webinar Invite for RTB 004-20, RTB 005-20, and RTB 006-20
Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss: RTB #004-20, “Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates” RTB #005-20, “Titling Procedures and Waiving of Fees for … Continue reading
Posted in Tax Assessor-Collectors
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RTB 006-20 Title Transactions for Certain Off-Highway Vehicles Purchased Out of State
Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. RTB 006-20 Title … Continue reading
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RTB 005-20 Titling Procedures and Waiving of Fees for Out of Business Dealer Applications
Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. RTB 005-20 Titling … Continue reading
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Initial Notification: Black Book Unavailable (2/27/2020 @ 2:18 PM)
Good afternoon, Black Book is currently unavailable. Support staff have contacted the vendor to resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV IT Department of Motor Vehicles Source: … Continue reading
Posted in Tax Assessor-Collectors
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RTB 004-20 Operation of Off-Highway Vehicles and Golf Carts and the Issuance of License Plates
Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. RTB 004-20 Operation … Continue reading
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Resolved: Cognos Available (2/27/2020 @ 11:37 AM)
Good morning, The Cognos system was available as of 11:37 AM this morning, 2/27/2020. If you experience new issues with the Cognos system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 236513 We apologize … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Cognos Unavailable (2/27/2020 @ 9:50 AM)
Good morning, The Cognos system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 12:00 PM, this afternoon, 2/27/2020. The statewide ticket for this issue is: 236513 We apologize for … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Standard Presumptive Value (SPV) calculator Available (2/25/2020 @ 1:30 PM)
Good afternoon, The Standard Presumptive Value (SPV) calculator in RTS POS and online were available as of 1:30 PM this afternoon, 2/25/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, IT Services Division … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Standard Presumptive Value (SPV) calculator (2/25/2020 @ 9:54 AM)
Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS and online is currently unavailable. IT support staff are working to resolve the issue. Thank you, IT Services Division Texas Department of Motor Vehicles Source: Tax Assessor-Collectors Initial … Continue reading
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TxDMV publishes rule adoptions in the February 21, 2020, issue of the Texas Register
The Texas Department of Motor Vehicles (TxDMV) has adopted rules to 43 TAC Ch. 215, 43 TAC Ch. 217 and 43 TAC Ch. 223 in the February 21, 2020, issue of the Texas Register. The adopted language is available on … Continue reading
Posted in Dealers and Manufacturers
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Courtesy Copy: e-View for Specialty License Plate Designs
Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading
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Webinar Invite for RTB 003-20
Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss RTB #003-20 “Eligibility for Placement of a Communication Impediment Indicator.” The webinar schedule is listed below, and space is limited. Please reserve your virtual … Continue reading
Posted in Motorist Services
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RTB 003-20 Eligibility for Placement of a Communication Impediment Indicator
Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. RTB 003-20 Eligibility … Continue reading
Posted in Motorist Services
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Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)
Good morning, Cognos Reports are available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)
Good morning, Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
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Update: Attached list of Counties Affected by Friday’s RTS outage
Good afternoon, Additional reports were blank for counties on the attached list. Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading
Posted in Tax Assessor-Collectors
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County Reports Affected by Friday’s RTS outage
Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m. As a result, the following reports were blank and … Continue reading
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Resolved Clarification: webDEALER System Available (2/14/2020 @ 11:00 AM)
Good morning, The webDEALER system was available as of 11:00 AM this morning, 2/14/2020. Our research found that the cause of the outage was due to a DCS server issue. Please remember that if you used an Internet Down tag, you must enter … Continue reading
Posted in Dealers and Manufacturers
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Resolved Clarification: RTS System Available (2/14/2020 @ 11:00 AM)
Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDEALER System Available (2/14/2020 @ 11:00 AM)
Good morning, The webDEALER system was available as of 11:00 AM this morning, 2/14/2020. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading
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Resolved: RTS System Available (2/14/2020 @ 11:00 AM)
Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Resolved: … Continue reading
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Update: RTS Unavailable (2/14/2020 @ 10:00 AM)
Good morning, The RTS system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. We apologize for the inconvenience and any impact on you … Continue reading
Posted in Tax Assessor-Collectors
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Update: webDEALER Unavailable (2/14/2020 @ 10:00 AM)
Good morning, The webDEALER system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. As a reminder, if you are unable to print buyer’s … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS unavailable (2/14/2020 @ 5:30 AM)
Good morning, An issue has been identified, which prevents users from completing title and registration transactions. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning, 2/14/2020. Thank you, TxDMV Customer Service … Continue reading
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