Monthly Archives: July 2020

Reminder: eLicensing Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System from 6:00 PM to 8:00 PM Saturday (8/1/2020). During the deployment of the new release you may experience intermittent connectivity issues when trying to access the system.  Note: A … Continue reading

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Reminder: RTS Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   Over the weekend of July 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   … Continue reading

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Initial Notification: eLicensing Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   Over the weekend of July 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System. During the deployment of the new release you may experience intermittent connectivity issues when trying to access the system.    Note: … Continue reading

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Initial Notification: RTS Release 9.7.2 (8/1/2020 @ 6 PM)

Good afternoon,   Over the weekend of July 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   … Continue reading

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Movement of Oversize/Overweight Loads for Hurricane Hanna Disaster

Federal Disaster Relief Permits Available Motor carriers transporting a divisible load that is overweight only to and within the areas affected by Hurricane Hanna may self-issue a Federal Disaster Relief Permit through the Texas Permitting and Routing Optimization System (TxPROS). https://txpros.txdmv.gov/. A copy of … Continue reading

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RTS 9.7.1 Entry of Email Address for Special Plates

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.7.1 was deployed last weekend and included an enhancement for specialty license plate orders processed by the Texas Department of Motor Vehicles’ (TxDMV) Special Plates Unit.  The enhancement … Continue reading

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New Vendor License Plate, Zeta Phi Beta

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing one new vendor license plate, Zeta Phi Beta. We offer you the opportunity to provide input on this license plate. Please visit us at the following … Continue reading

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Initial Notification (07/20/2020 @ 10:00 AM CDT) – RTS Slowness

Good morning,   The RTS system is currently experiencing technical difficulties.  Support staff are working to identify and resolve the issue.  An update will be sent as more information becomes available.   The statewide ticket for this issue is: 245296   … Continue reading

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Resolved: eLICENSING System Slowness

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers … Continue reading

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Initial Notification: eLICENSING System slowness

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading

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July 2020 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

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July 2020 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Resolved: Network Issue (7/15/2020 @ 10:35AM)

Good morning, The webDEALER login issue has been resolved. If you require additional assistance, please call our Customer Service Department to open a Remedy ticket.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into … Continue reading

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Annual County Fee Changes for FY 2021

Please review and distribute as appropriate. Annual County Fee Changes for 2021 Please review the attached information regarding the imposition of calendar year 2021 optional county fees.  We ask that you provide your response no later than Tuesday, September 1st, … Continue reading

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Initial Notification: Network Issue (7/15/20200 @ 9:35 AM)

Good morning,   An issue has been reported where some users are unable to log into webDEALER. Support staff are working to resolve the issue. An update will be sent by 12:00 PM or as more information becomes available.   As … Continue reading

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Resolved: Cognos Reports Available (7/14/2020 @ 3:00PM)

Good afternoon, The Cognos Week/Month-to-Date and the Inventory Transaction Reports were available for viewing as of 3:00 PM this afternoon, 7/14/2020.  Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Resolved: Cognos Reports Available (7/14/2020 @ 3:00PM)

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Resolved: Network Issue (7/14/2020 @ 3:15 PM)

Good afternoon, The webDEALER and RTS login issue has been resolved. If you are having a login problem, please clear your browser cache by following the steps below:  To clear the cache in Internet Chrome, follow these steps:  Click the settings … Continue reading

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Update: Network Issue (7/14/20200 @ 1:20PM)

Good afternoon,   Support staff continue working to resolve the network issue where some users are unable to log into webDEALER and MVInet systems.   As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down … Continue reading

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July 2020 Salvage/Nonrepairable Motor Vehicle Manual Update

Please review and distribute as appropriate. The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading

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Initial Notification: Cognos Reports Delayed (7/14/20200 @ 11:52 AM)

Good morning,   Due to the RTS nightly batch issues on 7/13/2020 and 7/14/2020 the Week/Month-to-Date and the Inventory Transaction Report will be delayed and should be viewable by 1:00 PM.   Thank you,   Texas Department of Motor Vehicles … Continue reading

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Initial Notification: Network Issue (7/14/20200 @ 10:50 AM)

Good morning,   An issue has been reported where some users are unable to log into the following systems:   webDEALER MVI RTS   Support staff are working to resolve the issue. An update will be sent by 1:00 PM … Continue reading

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Initial Notification: Network Issue (7/14/20200 @ 11:00 AM)

Good morning,   An issue has been reported where some users are unable to log into the following systems:   webDEALER MVI   Support staff are working to resolve the issue. An update will be sent by 1:00 PM or … Continue reading

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Congratulations Tarrant County!

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) congratulates Tarrant County on achieving the exciting milestone of processing their one-millionth webDEALER application! The title application was approved on July 13, 2020, for a 2018 Ford … Continue reading

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Complete: DCS SDC NetScaler Migration on 7/12/2020

Good afternoon, The NetScaler Migration was completed as of 11:51 AM this morning, Sunday, July 12, 2020. If you experience new issues after the maintenance window, please contact the TxDMV Customer Service department. Thank you, Texas Department of Motor Vehicles … Continue reading

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Initial Notification: DCS SDC NetScaler Migration on 7/12/2020

Good afternoon, On Sunday, July 12, 2020, Texas Department of Motor Vehicles (TxDMV) resources will be performing system maintenance. If during this maintenance window you experience trouble logging into one of the systems listed below please try logging in again later. The duration of … Continue reading

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