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Yearly Archives: 2021
July 30 LMS Transition Reminder
Reminder – July 30 – Last Day for Registration and Title System (RTS) Training in Articulate Online Please review and distribute as appropriate. Articulate Online will no longer be available after July 30, 2021. Please plan to complete … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: RTS – Temporary Permit Issue (7/26/2021 @ 2:05PM)
Good afternoon, The RTS Temporary Permit function is now available. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Resolved: RTS – Temporary Permit Issue (7/26/2021 @ 2:05PM)
Posted in Tax Assessor-Collectors
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Initial Notification: RTS – Temporary Permit Issue (7/26/2021 @ 1:00PM)
Good afternoon, The RTS Temporary Permit function is currently unavailable. Support staff are working to resolve the issue. An update will be sent as more information becomes available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDEALER is available (07/21/2021 02:24 PM)
Good afternoon, The webDEALER system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you … Continue reading
Posted in Dealers and Manufacturers
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Resolved: RTS is available (07/21/2021 02:24 PM)
Good afternoon, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Resolved: RTS is available … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: webDEALER Unavailable (07/21/2021 @ 12:35 PM)
Good afternoon, The webDEALER system is currently unavailable. Support staff are working to resolve the issue. We will provide updates as we work on the issue and when the issue is resolved. As a reminder, if you are unable to … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Unavailable (07/21/2021 @ 12:17 PM)
Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue. We will provide updates as we work on the issue and when the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading
Posted in Tax Assessor-Collectors
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Security Alert: SCAM NOTIFICATION: Suspicious e-Mails Sent to webDEALER Users (07/16/2021 3:21PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) has become aware that some webDEALER users have received emails claiming to come from TxDMV. The emails are not from TxDMV. They are sent by cybercriminals attempting to gain access … Continue reading
Posted in Dealers and Manufacturers
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July 2021 Motor Vehicle Title Manual Update
Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading
Posted in Motorist Services
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July 2021 Salvage/Nonrepairable Motor Vehicle Manual Update
Please review and distribute as appropriate. The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading
Posted in Motorist Services
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Informational: Security Alert: Critical Security Patch 07/14/2021 (after-hours rollout)
Good afternoon, Please be advised that IT will be rolling out a critical security patch tonight which has been provided by Microsoft. The patch is intended to fix a critical security vulnerability identified by Microsoft that could allow an … Continue reading
Posted in Tax Assessor-Collectors
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Welcome to TalentLMS!
Please review and distribute as appropriate. Welcome to TalentLMS! On Friday, July 9, 2021, county points-of-contact will be emailed the TalentLMS login credentials for their respective learners (county and full-service deputies). The email will include additional information and … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Countywide Report, Substation Summary, Title Package and Batch Inventory Action Report (7/6/2021)
Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report has been completed. As a reminder, if you were previously unable to run these POS Client Batches, please try again. We … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Countywide Report, Substation Summary, Title Package and Batch Inventory Action Report (7/6/2021)
Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report did not complete last night. These routines are being rerun this morning and should complete by 10 am. A notification will … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Cognos Week-to-Date Funds Reports (7/2/2021 @ 11:32 AM)
Good afternoon, The named reports are available as of 11:32 AM this morning, 7/2/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Resolved: … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Incoming Phonelines 888-368-4689, 877-933-2020 and 800-299-1700 (7/2/2021)
Good morning, The following TxDMV phone numbers are now available: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division number 800-299-1700 We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: Cognos Week-to-Date Funds Reports (7/2/2021 @ 9:16 AM)
Good morning, The named reports have been delayed due to a failed batch job last night, which was resolved with no issues. This has caused these reports to run and post later than normal. Reports are on track to … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Incoming Phonelines 888-368-4689 and 877-933-2020 (7/2/2021)
Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Support staff are working to resolve the issue. An update will be sent when phone service is restored. We … Continue reading
Posted in Dealers and Manufacturers
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Reminder – New LMS Account Request Moratorium July 5-9
Please review and distribute as appropriate. Reminder – New LMS Account Request Moratorium July 5-9 This is a friendly reminder that we will not be processing any learning management system (LMS) account requests (additions or deletions) during the week … Continue reading
Posted in Tax Assessor-Collectors
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Training Modules on TalentLMS for Learners and Reporting Administrators Now Available
Please review and distribute as appropriate. Training Modules on TalentLMS for Learners and Reporting Administrators Now Available In anticipation of our transition to TalentLMS on July 9, there are two new training modules available in the learning management system (LMS). … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Issue: RTS "Hard Stop" transactions (6/30/2021 1:27 PM)
Good afternoon, The RTS transaction authorization issue where transactions for vehicles with “Hard Stops” could not be processed has been resolved. “Hard Stop” remarks for vehicle processing can now be entered into the RTS system. We apologize for the inconvenience … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: RTS Available (6/29/2021 @ 5:45 PM)
Good afternoon, The RTS system is now available. As a reminder, if you were previously unable to close out, please try to close out again before doing any other work. We apologize for the inconvenience and any impact on you or … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: RTS Unavailable (6/29/2021 @ 5:15 PM)
Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue. We will provide updates as we work on the issue and when the issue is resolved. If you are unable to close out, please try … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Seeks Advisory Committee Applicants
The Texas Department of Motor Vehicles (TxDMV) is searching for individuals who would be interested in advising the department on policy issues relating to rulemaking efforts as requested by the board. Because you are a subscriber to our updates, we would like … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: Issue: RTS "Hard Stop" transactions (6/29/2021 10:15 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS transaction authorization issues where transactions for vehicles with “Hard Stops” cannot be processed. A “Hard Stop” is a remark about a vehicle in process. Currently, these remarks … Continue reading
Posted in Tax Assessor-Collectors
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