Monthly Archives: March 2022

Notification: RTS & webDealer Planned Maintenance (03/31/2022 @ 6:00 PM)

Posted on March 31, 2022 by TxDMV

Good afternoon, TxDMV will be performing maintenance on the RTS and webDealer applications this evening, starting at 10:30 PM, lasting until 11:30 PM.  You may experience intermittent connectivity (up to 10 minutes) while using the RTS and webDealer applications during … Continue reading →

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TxPROS and Internet Browsers

Posted on March 31, 2022 by TxDMV

Beginning June 15, 2022, the Texas Permitting and Routing Optimization System (TxPROS) will no longer be accessible through Microsoft Internet Explorer 11 (IE 11) browsers. TxPROS will remain accessible on Google Chrome and Microsoft Edge.  Please contact the Motor Carrier … Continue reading →

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2022 Temporary Tag Allocations Available in eTAG

Posted on March 30, 2022 by TxDMV

The 2022 maximum tag limits are now available in eTAG, the online system used to issue temporary tags. Each temporary tag type has a separate annual maximum tag limit.  Dealers and converters may view temporary tag usage compared to their … Continue reading →

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Initial Notification: webservice Issue: electronic Title Processing (03/29/2022 @ 1:45 PM)

Posted on March 29, 2022 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers / Lien Holders are encountering an issue when processing titles via WebService or Title Data Import.  Support Staff are working to resolve the issue. You may … Continue reading →

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Complete: DCS SDC NetScaler Migration (3/27/2022 @ 10:15 AM)

Posted on March 27, 2022 by TxDMV

Good morning, The NetScaler Migration was completed as of 10:15 AM this morning, Sunday, March 27, 2022. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Motor Carriers Complete: DCS SDC NetScaler Migration (3/27/2022 @ … Continue reading →

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Reminder: DCS SDC NetScaler Migration on 3/27/2022

Posted on March 25, 2022 by TxDMV

Good morning, On Sunday, March 27, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading →

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Resolved: webDEALER/MVDI Issues (3/23/2022 1:34 PM)

Posted on March 23, 2022 by TxDMV

Good afternoon, The webDEALER and MVDI systems have been restored to normal functionality. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department       Source: Dealers and Manufacturers … Continue reading →

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Initial Notification: webDEALER /MVDI Issues (03/23/2022 12:55 PM)

Posted on March 23, 2022 by TxDMV

Good afternoon, An issue has been reported with the webDEALER system where users are unable to view reports. In addition, the MVDI system will not allow users to lookup vehicles by VIN or plate number. Support staff are working to … Continue reading →

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Initial Notification: DCS SDC NetScaler Migration on 3/27/2022

Posted on March 22, 2022 by TxDMV

Good afternoon, On Sunday, March 27, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading →

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Oversize/Overweight Permit Requirements Suspended to respond to Wildfires in Texas

Posted on March 18, 2022 by TxDMV

Oversize/Overweight Permit Requirements Suspended for Wildfire Response Texas Governor Greg Abbott declared a disaster for Texas counties impacted by wildfires. The Governor’s Office has temporarily suspended oversize/overweight permitting requirements for vehicles and loads associated with activities necessary to respond to … Continue reading →

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Informational: Systems slowness issues – Update (03/18/2022 3:40 PM)

Posted on March 18, 2022 by TxDMV

Good afternoon,  Over the past several weeks, TxDMV IT has observed sporadic instances of RTS system slowness and performance issues.  Many of you have taken the time to report your observations and, in so doing, have provided us with valuable … Continue reading →

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Resolved: DIR Network issue (3/17/2022 @ 2:25 PM)

Posted on March 17, 2022 by TxDMV

Good afternoon, The DIR Network issue has been resolved. We apologize for the inconvenience and any impact on you or your customer. Thank you, Texas Department of Motor Vehicles IT Department         Source: Tax Assessor-Collectors Resolved: DIR Network … Continue reading →

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Initial Notification: DIR Network issue (3/17/2022 @ 11:40 AM)

Posted on March 17, 2022 by TxDMV

Good morning, An issue has been reported with the connection between TxDMV Headquarters and the State Data Center.  Due to this issue, users may experience intermittent network connectivity. Support Staff at the State Data Center are working to identify and … Continue reading →

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Additional Senate Bill (SB) 876 Webinars for Registration and Title System (RTS) Release 12.0

Posted on March 8, 2022 by TxDMV

Please review and distribute as appropriate. Additional webinars will be held for county tax assessor-collectors and stakeholders to discuss RTS Release 12.0 and impacts to processing title and registration transactions as a result of SB 876, enacted by the 87th … Continue reading →

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Complete: RTS system restart (3/2/2022 @ 9:34 AM)

Posted on March 2, 2022 by TxDMV

Good morning, The RTS system restart is complete. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Complete: RTS system restart (3/2/2022 @ 9:34 AM)

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Initial Notification: RTS Server Restart (3/2/2022 @ 9:15 AM)

Posted on March 2, 2022 by TxDMV

Good morning, An issue has been identified with the RTS system.  Servers will be restarted at 9:15 AM this morning to resolve the issue.  Please remain logged out of the system until the restart is complete.   We apologize for the inconvenience and … Continue reading →

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