Monthly Archives: January 2023

Resolved: Cognos Unavailable (01/30/2023 @ 1:15 PM)

Good afternoon, The Cognos Application is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department         Source: Tax Assessor-Collectors Resolved: Cognos … Continue reading

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Initial Notification: Cognos Unavailable (01/30/2023 @ 7:52 AM)

Good morning, We are aware that Cognos is currently unavailable, and we are working to resolve the issue. We will send another update when Cognos is available.  We apologize for the inconvenience and any impact on you or your customers.   Thank … Continue reading

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Resolved: RTS POS Service Desk Maintenance (01/20/2023 @ 7:20 PM)

Good evening, RTS POS Service Desk maintenance was completed as of 7:10 PM this evening, Friday, January 20, 2023. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS POS Service Desk Maintenance (01/20/2023 … Continue reading

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Initial Notification: RTS POS Service Desk Pending Maintenance (01/20/2023 @ 4:25 PM)

Good afternoon, As a result of a RTS POS Service Desk issue we experienced this morning,IT Support Staff will be engaging in further maintenance activities for RTSPOS Service Desk from 7:00 PM through 9:00 PM this evening, Friday, January 20, 2023. … Continue reading

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Resolved: RTS Login Issues (01/20/2023 @ 10:00 AM)

Good morning, The RTS login issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS … Continue reading

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Initial Notification: RTS Login Issues (01/20/2023 @ 9:05 AM)

Good morning, We are aware that some users are experiencing RTS login issues. Support staff are working to resolve the issue. An update will be sent once the issue has been resolved.   Thank you, Texas Department of Motor Vehicles … Continue reading

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Completed: webDealer Release 23.1-HF-5 (01/19/2023 @ 11:30 PM)

Good morning, The webDealer planned maintenance was completed as of 11:30 PM last night.January 19, 2023.   Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Dealers and Manufacturers Completed: webDealer Release 23.1-HF-5 (01/19/2023 @ 11:30 PM)

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Initial Notification: webDealer Release 23.1-HF-5 (01/19/2023 @ 10:30 PM)

Good afternoon, This is to inform you that on the Texas Department of Motor Vehicles (TxDMV) will update the applications listed below. During the deployment window, you may experience intermittent connectivity issues.  What:  23.1-HF-5 Release When:  Starting at 10:30 PM Thursday (01/19/2023), lasting up … Continue reading

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TxDMV Holiday Hours – MLK Day 2023

The Texas Department of Motor Vehicles will be closed in observance of Martin Luther King Jr. Day on Monday, January 16, 2023. Vehicle title and registration services:┬áMost vehicle title and registration services are provided by your county tax office. County … Continue reading

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January 2023 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading

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Resolved: Cognos Reports are now available (01/06/23 08:32 AM)

Good morning, The following Cognos reports are now available: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice Report Thank you,   Texas Department of Motor Vehicles IT Services Division       … Continue reading

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Initial Notification: Some Cognos Reports are delayed (01/05/23 09:25 AM)

Good morning, Certain report data did not not meet the cut-off timeline for processing.  For this reason, some Cognos Reporting will be delayed as follows: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice … Continue reading

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Resolved: MVDI Authentication Issue (01/02/2023 8:35 AM)

Good morning, The MVDI system authentication / login issues have been resolved. You should now be able to login to MVDI. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor … Continue reading

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Initial Notification: MVDI Authentication Issue (01/02/2023 8:10 AM)

Good morning, TxDMV is aware of reported MVDI system authentication / login issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading

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