Monthly Archives: February 2024

Initial Notification: webDEALER Performance Issues (2/07/2024 @ 1:08 PM)

Posted on February 7, 2024 by TxDMV

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available.  We apologize for the inconvenience and … Continue reading →

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Initial Notification: Cognos Reporting Issue (2/07/2024 @ 10:25 AM)

Posted on February 7, 2024 by TxDMV

Good morning, TxDMV IT Support Staff are aware of an issue with Cognos Reporting affecting the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reporting Issue (2/07/2024 @ 10:25 AM)

Resolved: Cognos Unavailable (02/06/2024 @ 2:25 PM)

Posted on February 6, 2024 by TxDMV

Good afternoon, Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/06/2024 @ 2:25 … Continue reading →

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Initial Notification: Cognos System Down 02/06/2023 2:12PM)

Posted on February 6, 2024 by TxDMV

Good afternoon, The Cognos System is down. Support Staff are currently working to resolve the issue.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos System Down 02/06/2023 2:12PM)

Invite for webDEALER 101 Dealer Training

Posted on February 6, 2024 by TxDMV

Please review and distribute as appropriate. Join us online for our virtual webDEALER 101 – Dealer Training. These dealer trainings will be specific to licensed motor vehicle dealers and their staff. This presentation will be an overview and introductory training … Continue reading →

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TxDMV Board Meeting – February 8, 2024

Posted on February 5, 2024 by TxDMV

TxDMV Board MeetingThursday, February 8, 2024 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading →

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Resolved: webDEALER Unavailable (02/01/2024 08:25 AM)

Posted on February 1, 2024 by TxDMV

Good morning, The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have the … Continue reading →

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Initial Notification: webDealer unavailable (02/01/2024 @ 07:50 AM)

Posted on February 1, 2024 by TxDMV

Good morning, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the issue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should use your … Continue reading →

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