Monthly Archives: February 2024

Resolved: RTS Batch Reports are now available (2/29/2024 @ 1:13 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 2/28/2024 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division           Source: Tax Assessor-Collectors Resolved: RTS Batch Reports … Continue reading

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Initial Notification: RTS Batch Reports are delayed (2/29/2024 7:52 AM)

Good morning, The TxDMV RTS Batch for the night of 2/28/2024 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

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RTS Performance Issues and Transactions (02/27/2024 @ 9:38 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users could not log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS … Continue reading

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Resolved: RTS and Cognos (11/27/2023 @ 9:17 AM)

Good morning, The RTS and Cognos systems are available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors Resolved: RTS and Cognos … Continue reading

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Initial Notification: RTS and Cognos (02/27/2023 8:52 AM)

Good morning, We have received reports that RTS and Cognos are experiencing login issues. Support staff are currently working to resolve the issues.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS and Cognos (02/27/2023 8:52 AM)

TxDMV publishes a rule proposal in the February 23, 2024, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed a rule in the February 23, 2024, issue of the Texas Register. A summary of the proposed rule and the proposed language is available on the TxDMV website at www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2024. The … Continue reading

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Resolved: Cognos Unavailable (02/22/2024 @ 12:55 PM)

Good afternoon, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/22/2024 @ … Continue reading

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Initial Notification: Cognos System Unavailable 02/22/2024 12:15 PM)

Good afternoon, Due to a network event experienced this morning at the TxDMV Headquarters, the Cognos System will need to be restarted at 12:15 PM for a short maintenance window. During this time the Cognos System will be unavailable. We … Continue reading

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Resolved: RTS Unavailable (2/22/2024 @ 11:47 AM)

Good morning, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading

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Resolved: webDEALER Performance Issues (02/22/2024 11:45 AM)

Good morning, The webDealer system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have the … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (02/22/2024 11:45 AM)

Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

Good morning, TxDMV is aware that webDealer is unavailable. TxDMV HQ experienced a power outage a short time ago which impacted our network connectivity and applications, including webDealer. Support staff are working to resolve the issue.  We will provide an … Continue reading

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Initial Notification: RTS Unavailable (2/22/2024 @ 9:53 AM)

Good morning, TxDMV is aware that RTS is unavailable. TxDMV HQ experienced a power outage a short time agowhich impacted our network connectivity and applications, including RTS. Support staff are working to resolve the issue.  We will provide an update … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (2/22/2024 @ 9:53 AM)

Webinar Invite for webDEALER 101 Dealer Training

Please review and distribute as appropriate. Join us online for our virtual webDEALER 101 – Dealer Training. These dealer trainings will be specific to licensed motor vehicle dealers and their staff. This presentation will be an overview and introductory training … Continue reading

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RTS Performance Issues and Transactions (02/20/2024 @ 10:31 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTS Performance Issues and Transactions (02/20/2024 @ 10:31 AM)

Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Good morning, The Registration and Titling System (RTS) performance issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Good morning, The webDEALER planned maintenance was completed as of 7:50 AM this morning, Sunday, 02/18/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Completed: Scheduled RTS Planned Maintenance (02/18/2024 @ 7:50 AM)

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 7:50 AM this morning, Sunday, February 18, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Final Reminder Notification: RTS Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading

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Final Reminder Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon, On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the deployment window, webDealer will be unavailable.   As a reminder, if you are … Continue reading

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Initial Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good morning, On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the deployment window, webDealer will be unavailable.   As a reminder, if you are … Continue reading

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Initial Notification: RTS Scheduled Maintenance (02/18/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading

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TxDMV Holiday Hours – Presidents Day 2024

The Texas Department of Motor Vehicles will be closed in observance of Presidents Day on Monday, February 19, 2024. Vehicle title and registration services:┬áMost vehicle title and registration services are provided by your county tax office. County tax office hours … Continue reading

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Resolved: Cognos Reporting Issue (2/09/2024 @ 12:20 PM)

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Resolved: webDEALER Performance Issues (02/07/2024 5:10 PM)

Good afternoon, The webDealer performance issues have been resolved. The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (02/07/2024 5:10 PM)