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Monthly Archives: May 2024
Initial Notification: TexasSure Planned Maintenance (5/31/2024 @ 3:15 PM)
Good afternoon, We have received notification from TexasSure for planned system maintenance scheduled over this weekend. The maintenance is scheduled for Sunday, June 2, 2024, starting at 8:00 AM, lasting up to 4:00 PM on Sunday afternoon. TexasSure is used for … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: RTS Unavailable (05/30/2024 @ 4:26 PM)
Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: … Continue reading
Posted in Tax Assessor-Collectors
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Informational: Power Outage and RTS Transactions (05/30/2024 @ 4:26 PM)
Good afternoon, The power outage at the TxDMV headquarters’ office has been resolved. Support staff have implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user that did not experience a login … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: CRD Call Center unavailable (05/30/2024 @ 3:25 PM)
Good afternoon, The Consumer Relations Division (CRD) call center is now available to receive calls. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax … Continue reading
Posted in Tax Assessor-Collectors
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Update: RTS Unavailable (5/30/2024 @ 12:00 PM)
Good afternoon, TxDMV is aware that RTS and the Call Center are unavailable. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. Update: 5/30/24 @ 12:00PMThis morning’s network outage was caused … Continue reading
Posted in Tax Assessor-Collectors
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Update: CRD Call Center unavailable (05/30/2024 @ 12:00 PM)
Good afternoon, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue. Update: 5/30/24 @ 12:00PMThis morning’s network outage was caused by external factors which adversely … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: CRD Call Center unavailable (05/30/2024 @ 9:35 AM)
Good morning, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: RTS Unavailable (5/30/2024 @ 9:07 AM)
Good morning, TxDMV is aware that RTS is unavailable. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
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Start Using webDEALER
webDEALER becomes mandatory on July 1, 2025. Join the growing number of dealers that have already attended a Texas Department of Motor Vehicles’ webDEALER webinar. Visit https://www.txdmv.gov/calendar for upcoming webDEALER virtual training for dealers. Get ahead of the curve. Attend … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Holiday Hours – Memorial Day 2024
The Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, May 27, 2024, for Memorial Day. We honor those who lost their lives while in military service to our country. Vehicle title and registration services: Most vehicle title and … Continue reading
Posted in Motor Carriers
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Informational: eLicensing Release Notes 24.2.1 (05/23/2024 @ 4:55 PM)
Good afternoon, This evening, May 23, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System with Release 24.2.1 which contains the content summarized below. eLicensing Enhancements: Add Fingerprinting to Salvage and In-transit Please note: … Continue reading
Posted in Dealers and Manufacturers
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Resolved: RTS SPV Calculator (05/22/2024 @ 6:40 AM)
Good morning, The RTS SPV Calculator issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS SPV Calculator (05/22/2024 @ 6:40 AM)
Initial Notification: RTS SPV Calculator Issue (05/21/2024 @ 2:44 PM)
Good afternoon, An issue has been reported with the Standard Presumptive Value (SPV) calculator in RTS. The TxDMV Support Staff are working with the SPV vendor to identify and resolve the issue. An update will be sent once the issue … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDEALER eTag Limit (05/20/2024 @ 11:15 AM)
Good morning, The eTag limit issue has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDealer eTag Limit (05/20/24 @ 9:00 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of an eTag issue where some dealers are receiving an error message stating that they have reached their eTag issuance limit. Support Staff are aware and working on the … Continue reading
Posted in Dealers and Manufacturers
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Informational: eLicensing Release Notes 24.2 (05/13/2024 @ 5:36 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) updated the eLicensing System with Release 24.2 which contains the content summarized below. eLicensing Enhancements: New Attachment Sections for Salvage New & … Continue reading
Posted in Dealers and Manufacturers
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webDealer 24.2 Addendum (05/13/2024 @ 4:45 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) updated the webDealer System with Release 24.2 which contains the content summarized below. Enhancements: • Remaining balance added for TxDMV users when allocating internet down tags. … Continue reading
Posted in Dealers and Manufacturers
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RTS County Release Notes 24.2 (05/13/2024 @ 4:44 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 24.2 which contains the content summarized below. Enhancements: RTS: • Restyle fee for embossed plates … Continue reading
Posted in Tax Assessor-Collectors
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Completed: webDEALER Release 24.2 (05/12/2024 @ 5:40 AM)
Good morning, The deployment of the webDEALER system updates were completed as of 5:14 AM this morning, Sunday, 05/12/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading
Posted in Dealers and Manufacturers
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Completed: RTS Release 24.2 (05/12/2024 @ 5:40 AM)
Good morning, The deployment of the Registration and Titling System (RTS) updates were completed as of 5:14 AM this morning, Sunday, 05/12/2024. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading
Posted in Tax Assessor-Collectors
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National Motor Vehicle Title Information System (NMVTIS) Brand Check Prior to Temporary Tag Issuance
Please review and distribute as appropriate. With Registration and Title System (RTS) Release 24.2, a NMVTIS brand check will be performed in real-time to check for salvage and nonrepairable-related brands prior to the issuance of temporary tags. Users will … Continue reading
Posted in Contractors and Vendors
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Reminder: RTS Release 24.2 (5/11/2024 @ 6:00 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (05/11/2024), lasting up to 10:00 AM Sunday (05/12/2024). During the deployment window, you may experience intermittent connectivity … Continue reading
Posted in Tax Assessor-Collectors
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Reminder: webDealer Release 24.2 (05/11/2024 @ 6:00 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (05/11/2024), lasting up to 10:00 AM Sunday (05/12/2024). During the deployment window, you may … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDealer Release 24.2 (05/11/2024 @ 6:00 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (05/11/2024), lasting up to 10:00 AM Sunday (05/12/2024). During the deployment window, you may … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Release 24.2 (5/11/2024 @ 6:00 PM)
Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (05/11/2024), lasting up to 10:00 AM Sunday (05/12/2024). During the deployment window, you may experience intermittent connectivity … Continue reading
Posted in Tax Assessor-Collectors
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