Monthly Archives: July 2024

Reminder: Oversize/Overweight Permit Name Changes

On August 1, 2024, the Texas Department of Motor Vehicles will implement changes within the Texas Permitting and Routing Optimization System (TxPROS) so that the permit names are consistent with Texas Transportation Code, Chapter 623, and recent changes to 43 … Continue reading

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If you haven't already, SIGN UP for webDEALER Training!

Join us online for webDEALER 101 Dealer Training Webinar. This first level of training is a live webinar that introduces webDEALER, includes an overview of how to get started with webDEALER and available resources for new users, and serves as … Continue reading

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Completed: RTS System Maintenance (07/28/2024 @ 10:15 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 10:15 AM this morning, Sunday, 07/28/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (07/28/2024 @ 10:15 … Continue reading

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Completed: webDEALER System Maintenance (07/28/2024 @ 10:15 AM)

Good morning, The webDEALER system maintenance was completed as of 10:15 AM this morning, Sunday, 07/28/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the … Continue reading

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Reminder: webDealer System Maintenance (07/28/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the webDealer System starting at 5:00 AM, Sunday (07/28/2024), lasting up to 11:00 AM Sunday morning. As a reminder, if you are unable to print buyer’s … Continue reading

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Reminder: RTS System Maintenance (07/28/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (07/28/2024), lasting up to 11:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Initial Notification: webDealer System Maintenance (07/28/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the webDealer System starting at 5:00 AM, Sunday (07/28/2024), lasting up to 11:00 AM Sunday morning. As a reminder, if you are unable to print buyer’s … Continue reading

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Initial Notification: RTS System Maintenance (07/28/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (07/28/2024), lasting up to 11:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Oversize/Overweight Permit Name Changes

On August 1, 2024, the Texas Department of Motor Vehicles will implement changes within the Texas Permitting and Routing Optimization System (TxPROS) so that the permit names are consistent with Texas Transportation Code, Chapter 623, and recent changes to 43 … Continue reading

Posted in Motor Carriers | Comments Off on Oversize/Overweight Permit Name Changes

REMINDER: Scheduled TxPROS Maintenance, Tuesday, July 23, 7 p.m.

Important Information: No TxPROS Availability During Maintenance   The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning at 7 p.m. on Tuesday, July 23. TxPROS is expected to be offline for approximately 30 … Continue reading

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Update: RTS Batch Reports are delayed (07/22/2024 12:05 PM)

Good morning, The CrowdStrike global incident last week has affected the processing of the batch reports. The following is where you can find the information for each day affected.   SUBSTATION SUMMARY/COUNTYWIDE                 … Continue reading

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Initial Notification: RTS Batch Reports are delayed (07/22/2024 9:30 AM)

Good morning, The TxDMV RTS Batch reports are still processing at this time, including transactions and reporting.  Support staff are aware and monitoring the delayed batch run. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting … Continue reading

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Reminder Notification: RTS Unavailable (07/22/2024 @ 9:00 AM)

Good morning, The Texas Department of Motor Vehicles and our technology vendors have restored all servers supporting department applications following the global technology systems outage on Friday. This restoration includes RTS. Workstations impacted by the global technology systems outage must … Continue reading

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Scheduled TxPROS Maintenance, Tuesday, July 23, 7 p.m.

Important Information: No TxPROS Availability During Maintenance   The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning at 7 p.m. on Tuesday, July 23. TxPROS is expected to be offline for approximately 30 … Continue reading

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Update Notification: RTS Unavailable (07/21/2024 @ 3:25 PM)

Good afternoon, The Texas Department of Motor Vehicles and our technology vendors have restored all servers supporting department applications following the global technology systems outage on Friday. This restoration includes RTS. Workstations impacted by the global technology systems outage must … Continue reading

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Update Notification: RTS Unavailable (07/20/2024 @ 12:50 PM)

Good afternoon, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

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Update Notification: RTS Unavailable (07/19/2024 @ 6:30 PM)

Good morning, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

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Resolved: webDealer Unavailable (07/19/2024 @ 6:15 PM)

Good afternoon, The webDealer System is now available. The Texas Department of Information Resources (DIR) security vendor, Crowdstrike, experienced a global systemic failure which impacted the webDealer system early this morning.  Thank you for your patience and understanding while TxDMV … Continue reading

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Update Notification: webDealer Unavailable (07/19/2024 @ 2:55 PM)

Good morning, The webDealer System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting TxDMV systems, workstations and servers. Agency systems, including webDealer, are down. Support staff have been working the issue … Continue reading

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Update Notification: RTS Unavailable (07/19/2024 @ 2:55 PM)

Good morning, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

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Update Notification: webDealer Unavailable (07/19/2024 @ 9:10 AM)

Good morning, The webDealer System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting TxDMV systems, workstations and servers. Agency systems, including webDealer, are down. Support staff have been working the issue … Continue reading

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Update Notification: RTS Unavailable (07/19/2024 @ 9:10 AM)

Good morning, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Unavailable (07/19/2024 @ 9:10 AM)

Initial Notification: RTS Unavailable (07/19/2024 @ 6:00 AM)

Good morning, The RTS System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting agency systems, workstations and servers. TxDMVworkstations will likely be inoperable this morning, showing a blue screen or having … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (07/19/2024 @ 6:00 AM)

Initial Notification: webDealer Unavailable (07/19/2024 @ 6:00 AM)

Good morning, The webDealer System is unavailable. The DIR security vendor, Crowdstrike, has experienced a global systemic failure. Unfortunately, this is impacting TxDMV systems, workstations and servers. Agency systems, including webDealer, are down. Support staff have been working the issue … Continue reading

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Completed: RTS System Maintenance (07/14/2024 @ 10:30 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 10:30 AM this morning, Sunday, 07/14/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (07/14/2024 @ 10:30 … Continue reading

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