The Motor Vehicle Division announced that effective immediately Texas motor vehicle dealers, in-transit operators, converters, manufacturers, and distributors are required to return canceled, damaged, or unneeded metal plates to a Texas Department of Motor Vehicles (TxDMV) Regional Service Center or the Department’s Headquarters. Plates can be mailed to or dropped off at any of these 17 locations across the state.
Please do not accept any of the above mentioned plates at a tax assessor-collector (TAC) office as the Motor Vehicle Division is tracking compliance with this requirement. Instead ask customers with these plates to visit our website or contact us toll-free at 1-888-DMV-GOTX (1-888-368-4689) or at (512) 465-3000 for more information. We are available to answer questions from 8 a.m. to 5 p.m. Central Time, Monday through Friday.
This requirement does not affect the return of customer plates which in many cases are being received and recycled by TAC offices across the state.
TxDMV’s eLICENSING system and website have been updated to include information about this requirement. In addition to reducing the potential for fraudulent use of license plates, this effort provides Texas dealers and other licensees a way to responsibly recycle over 4,000 plates every year.
Thank you,
Daniel Avitia, Director
Motor Vehicle Division
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