Author Archives: TxDMV

Resolved: Cognos Reports Unavailable (10/18/2023 @ 2:10 PM)

Posted on October 18, 2023 by TxDMV

Good afternoon, The data issues regarding Out-Of-County fees for the Cognos Funds Remittance Report have been resolved. Counties may now re-run their reports. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports Unavailable (10/18/2023 @ 2:10 PM)

October 2023 Motor Vehicle Title Manual Update

Posted on October 18, 2023 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on October 2023 Motor Vehicle Title Manual Update

October 2023 Motor Vehicle Registration Manual Update

Posted on October 18, 2023 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading →

Posted in Motorist Services | Comments Off on October 2023 Motor Vehicle Registration Manual Update

Resolved: Scheduled webDealer System Maintenance Completed (10/15/2023 @ 10:45 AM)

Posted on October 15, 2023 by TxDMV

Good morning, The webDealer scheduled system maintenance was completed as of 10:45 AMthis morning, Sunday, October 15, 2023. The webDealer system is now available. We apologize for the inconvenience and any impact on you or your customers. Please remember that … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: Scheduled webDealer System Maintenance Completed (10/15/2023 @ 10:45 AM)

Resolved: Scheduled RTS System Maintenance Completed (10/15/2023 @ 10:45 AM)

Posted on October 15, 2023 by TxDMV

Good morning, The Registration and Titling System (RTS) scheduled system maintenance was completed as of 10:45 AM this morning, Sunday, October 15, 2023. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Scheduled RTS System Maintenance Completed (10/15/2023 @ 10:45 AM)

Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (10/15/2023 @ 5:00 AM)

Posted on October 13, 2023 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS system starting at 5:00 AM on Sunday morning,(10/15/2023), lasting up to 11:00 AM on Sunday morning (10/15/2023).  Due to the nature of this maintenance work, RTS will … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (10/15/2023 @ 5:00 AM)

Initial Notification: webDealer Scheduled Maintenance: webDealer Unavailable (10/15/2023 @ 5:00 AM)

Posted on October 13, 2023 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the webDealer system starting at 5:00 AM on Sunday morning,(10/15/2023), lasting up to 11:00 AM on Sunday morning (10/15/2023).  Due to the nature of this maintenance work, webDealer will … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Scheduled Maintenance: webDealer Unavailable (10/15/2023 @ 5:00 AM)

Informational: Cognos Funds Remittance Report Issue (10/12/23 4:30 PM)

Posted on October 12, 2023 by TxDMV

Good afternoon,   The data issues regarding Out-Of-County fees for the Cognos Funds Remittance Report have been identified. Support staff are actively working on a resolution to this issue. We anticipate the reports will be available early next week. An update will … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Informational: Cognos Funds Remittance Report Issue (10/12/23 4:30 PM)

2023 Motor Carrier Division Customer Satisfaction Survey

Posted on October 12, 2023 by TxDMV

Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading →

Posted in Motor Carriers | Comments Off on 2023 Motor Carrier Division Customer Satisfaction Survey

Resolved: webDEALER Login Issues (10/12/2023 8:40 AM)

Posted on October 12, 2023 by TxDMV

Good morning, The webDEALER login issue that some users were experiencing has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Login Issues (10/12/2023 8:40 AM)

Initial Notification: webDEALER Login Issues (10/12/2023 @ 8:18 AM)

Posted on October 12, 2023 by TxDMV

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware that some webDEALER users are experiencing issues logging into the webDEALER system. Support staff are working to resolve the issue. As a reminder, if you are unable to print buyer’s tags, you … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Login Issues (10/12/2023 @ 8:18 AM)

Informational: webDEALER Login Issues (10/11/2023 @ 12:00 PM)

Posted on October 11, 2023 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware that some users were experiencing login issues with the webDEALER system. TxDMV Support staff have resolved the login issue.   We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Informational: webDEALER Login Issues (10/11/2023 @ 12:00 PM)

TxDMV Board Meeting – October 12, 2023

Posted on October 11, 2023 by TxDMV

TxDMV Board MeetingThursday, October 12, 2023 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on TxDMV Board Meeting – October 12, 2023

TxDMV Projects and Operations Committee Meeting – October 11, 2023

Posted on October 11, 2023 by TxDMV

TxDMV Projects and Operations Committee MeetingWednesday, October 11, 2023 – 2:00 p.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to … Continue reading →

Posted in Insurance Industry | Comments Off on TxDMV Projects and Operations Committee Meeting – October 11, 2023

Initial Notification: Awareness of Licensing eMail Scam (10/06/2023 @ 11:30 AM)

Posted on October 6, 2023 by TxDMV

Good morning, The Texas Department of Motor Vehicles (TxDMV) recently received reports of email-fraud related to unaffiliated parties posing as representatives of the department. These types of emails request you to update your account or your account profile, requiring you … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Awareness of Licensing eMail Scam (10/06/2023 @ 11:30 AM)

Resolved: Texas by Texas Small Trailer Online Registration Renewals (10/06/2023 @ 11:20 AM)

Posted on October 6, 2023 by TxDMV

Good morning, The issue where Texas by Texas (TxT) online renewals were not charging customers the Mobility/Clean Air fee for small trailers has now been resolved. Finance has completed issuing fund adjustments for the affected customer transactions. Counties can now re-run … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Texas by Texas Small Trailer Online Registration Renewals (10/06/2023 @ 11:20 AM)

Original Title Programming Enhancement to webSALVAGE

Posted on October 4, 2023 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is excited to announce a programming enhancement to webSALVAGE that allows original title applications to be submitted electronically to county tax assessor-collectors. This enhancement was implemented with … Continue reading →

Posted in Insurance Industry | Comments Off on Original Title Programming Enhancement to webSALVAGE

Update to Renewal Submission Window for TxDMV Dealer Licenses

Posted on October 4, 2023 by TxDMV

The Motor Vehicle Division of TxDMV has implemented a number of new processes to prevent fraudulent access to vehicle regulatory systems. These processes have resulted in an increase in application processing times, including renewal applications. The renewal submission window has … Continue reading →

Posted in Salvage Dealers | Comments Off on Update to Renewal Submission Window for TxDMV Dealer Licenses

Informational: Texas by Texas Small Trailer Online Registration Renewals (10/03/2023 @ 11:30 AM)

Posted on October 3, 2023 by TxDMV

Good morning, The Texas by Texas (TxT) online renewals did not charge customers the Mobility/Clean Air fee for small trailers who renewed between September 22nd through September 28th. Customers that renewed registration for a small trailer online between September 22nd … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Informational: Texas by Texas Small Trailer Online Registration Renewals (10/03/2023 @ 11:30 AM)

RTS Connectivity Issues and transactions (10/02/2023 @ 5:20 PM)

Posted on October 2, 2023 by TxDMV

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on RTS Connectivity Issues and transactions (10/02/2023 @ 5:20 PM)

Initial Notification: RTS Unavailable (10/02/2023 @ 5:00 PM)

Posted on October 2, 2023 by TxDMV

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (10/02/2023 @ 5:00 PM)

Resolved: webDEALER Performance Issues (10/02/2023 @ 9:30 AM)

Posted on October 2, 2023 by TxDMV

Good morning, The webDealer system performance issues have been resolved. The webDealer system was available as of 11:00 PM, Friday, September 29, 2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (10/02/2023 @ 9:30 AM)

Informational: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 3:15 PM)

Posted on September 29, 2023 by TxDMV

Good afternoon, The Texas by Texas (TxT) online renewals did not charge customers the Mobility/Clean Air fee for small trailers who renewed between September 22nd through September 28th. Customers that renewed registration for a small trailer online between September 22nd … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Informational: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 3:15 PM)

Initial Notification: webDEALER Performance Issues (09/29/2023 3:10 PM)

Posted on September 29, 2023 by TxDMV

Good afternoon, The webDEALER system is experiencing performance issues. Support staff are working to troubleshoot the issue.    An update will be provided as information becomes available. As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Performance Issues (09/29/2023 3:10 PM)

Resolved: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 10:30 AM)

Posted on September 29, 2023 by TxDMV

Good morning, The Texas by Texas (TxT) Mobility/Clean Air fee for small trailers issue has been resolved. The Cash Drawer 99 Internet Renewal report is now available. We apologize for the inconvenience or any impact on you and your customers. Thank you, … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 10:30 AM)