Author Archives: TxDMV

Opening of the TxDMV Dallas South Regional Service Center

The Texas Department of Motor Vehicles (TxDMV), Vehicle Title and Registration Division, is pleased to formally announce the opening of the new Dallas South Regional Service Center, effective Wednesday, July 30, 2025. Location: Dallas South Regional Service Center 562 East … Continue reading

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TxDMV publishes an emergency rulemaking in the July 25, 2025, issue of the Texas Register, effective July 10, 2025.

The Texas Department of Motor Vehicles (TxDMV) has published an emergency rulemaking in the July 25, 2025, issue of the Texas Register. Language is available on TxDMV’s website at https://www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2025. The emergency rulemaking includes: revisions to 43 Texas Administrative Code, … Continue reading

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TxDMV publishes rule proposals in the July 25, 2025, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the July 25, 2025, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2025. The proposals are … Continue reading

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Resolved: Cognos Reports delayed (07/23/2025 @ 10:27 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reports Delayed (07/23/2025 @ 8:22 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Resolved: Placard Issue (07/22/2025 8:04 AM)

Good morning, The Disabled Placard function in RTS is now available.   We apologize for the inconvenience and any impact on you or your customers.   Thank you,  Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: RTS Placard Issue (07/21/2025 10:01 AM)

Good morning, The Texas Department of Motor Vehicles is aware that the Disabled Placard event in RTS is currently unable to issue placards due to a system error.  IT Support Staff are working to resolve the issue. We apologize for … Continue reading

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Initial Notification: Workstation Weekend Maintenance (07/19/2025 @ 8:00 PM)

Good afternoon, Over the weekend of 07/19/2025, the TxDMV will be conducting scheduled workstation maintenance. Your office has been identified as having some workstations subject to this maintenance. Once the scheduled maintenance begins, identified workstations in your office will be … Continue reading

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Process for Obtaining Exempt Plates for Vehicles Sold to Exempt Entities

This message is to provide guidance on the proper process for obtaining exempt license plates for vehicles sold to qualifying exempt entities, such as governmental agencies or other organizations eligible for exempt registration under Texas law. Step-by-Step Process: Confirm Exempt … Continue reading

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TxDMV warns Texans about ongoing text scam

NEWS RELEASE Don’t click it. It’s not a ticket! TxDMV warns Texans about ongoing text scam. (AUSTIN, Texas – July 8, 2025) – Texans should think twice before clicking on links in threatening text messages that falsely claim to be … Continue reading

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RESOLVED: Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/03/2025 @ 11:58 AM)

Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is missing from … Continue reading

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UPDATE – Internet Down Receipt Increase

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) acknowledges that the transition to metal plates presents a learning curve for dealers. To support this transition, we have increased your internet down receipt allocation. This adjustment … Continue reading

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RESOLVED: Vehicle Class Not Set for Non-Titled Records – Action Required (07/03/2025 @ 11:25 AM)

Good morning, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, counties need … Continue reading

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webDEALER 25.3 Addendum (07/02/2025 @ 12:20 PM)

Good afternoon, On the evening of June 30, 2025, the Texas Department of Motor Vehicles (TxDMV) updateed the webDEALER System with Release 25.3 which contains the content summarized below.  Enhancements: •   General Updates •   Plate Assignment Process in ePLATE •  … Continue reading

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County RTS Release Notes 25.3 (07/02/2025 @ 12:20 PM)

Good afternoon, On the evening of June 30, 2025, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 25.3 which contains the content summarized below.  Enhancements: •  HB 718 POS Timed Permit – Issuing … Continue reading

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UPDATE Notification: webDealer Unavailable (07/02/2025 @ 12:10 AM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that the webDealersystem is unavailable for some counties. Support staff are working to resolve the issue.  Update 07/02/2025 @ 12:10 PM Some counties experienced a vendor related internet outage … Continue reading

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UPDATE Notification: RTS Unavailable (07/02/2025 @ 12:10 PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  Update 07/02/2025 @ 12:10 PM Some counties experienced a vendor related internet outage earlier … Continue reading

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Initial Notification: RTS Unavailable (07/02/2025 @ 8:30 AM)

Good monring, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: webDealer Unavailable (07/02/2025 @ 8:30 AM)

Good morning,      The Texas Department of Motor Vehicles has received reports that the webDealer     system is unavailable for some counties. Support staff are working to resolve the issue.       We apologize for the inconvenience and any … Continue reading

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Initial Notification: Cognos Reports Delayed (07/02/2025 @ 8:03 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Vehicle Class Not Set for Non-Titled Records – Action Required (07/01/2025 @ 2:50 PM)

      Good afternoon, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, … Continue reading

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Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/01/2025 @ 11:43 AM)

      Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is … Continue reading

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Completed: eLICENSING Release 25.3 (06/30/2025 @ 6:15 PM)

Good morning, The deployment of the eLICENSING system update was completed as of 6:15 PMlast evening, Monday, 06/30/2025. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: eLICENSING Release 25.3 (06/30/2025 @ 6:15 … Continue reading

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Completed: webDEALER Release 25.3 (06/30/2025 @ 11:15 PM)

Good morning, The deployment of the webDEALER system update was completed as of 11:15 PM lastevening, Monday, 06/30/2025. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading

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Completed: RTS Release 25.3 (06/30/2025 @ 11:15 PM)

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:15 PM last evening, Monday 06/30/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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