Author Archives: TxDMV

Good afternoon, The issue that was reported with the webDEALER system, where the watermark is not printing on the duplicate title receipt, has been resolved.  If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 option 2 or 877-933-2020 option 2. … Continue reading →

Good afternoon, An issue has been reported with the webDEALER system where the watermark is not printing on the duplicate title receipt.  Support staff are working to resolve the watermark issue. However, the watermark issue does not impact a county’s ability to approve a transaction, or the viability of the … Continue reading →

Good afternoon, The webDEALER issue where some users were unable to reset their password in the self-service portal has been resolved. Users will need to close and restart their browsers prior to attempting to logging in again. Please remember that after using … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and dealers to discuss:• RTB #002-19, “Odometer Disclosure for Transfer of Electronic Titles by a Dealer”• RTB #003-19, “Notification of a Communication Impediment”• RTB #004-19, “Titling Requirements for Utility … Continue reading →

Good morning, The IRP and MVInet system maintenance was completed as of 10:13 PM CST last night, 08/19/2019. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Dealers and Manufacturers Completed: System Maintenance (08/19/2019 @ 10:13 PM CST)

Good morning, Some webDEALER users continue to experience issues resetting their password in the self-service portal. Support staff continue working to resolve the issue. An update will be sent by 12:00 PM (08/20/2019) or as additional information becomes available. Please remember … Continue reading →

Good afternoon, On Monday, August 19, 2019, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.   The duration of the outage is scheduled for up to 30 minutes beginning at … Continue reading →

Good afternoon, Support staff continue working to resolve the webDEALER password reset issue. An update will be sent by 9:00 AM (08/20/2019) or as additional information becomes available. Please remember that after using an Internet Down tag, you must enter the … Continue reading →

Good afternoon, Support staff continue working to resolve the webDEALER password reset issue. An update will be sent by 4:00 PM (08/19/2019) or as additional information becomes available. Please remember that after using an Internet Down tag, you must enter the … Continue reading →

Good morning, An issue has been reported with the webDEALER system where users are unable to reset their passwords. Support staff are working to resolve the issue. An update will sent by 1:00 PM (08/19/2019) or as additional information becomes available. Please remember … Continue reading →

Good morning, The deployment of RTS Release 9.3.0 was completed as of 7:55 AM CST this morning, 08/18/2019. Please remember that if you used an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. … Continue reading →

Please review and distribute as appropriate. The eTITLE User Guide (attached) is now available at www.txdmv.gov/dealers. The eTITLE User Guide is intended for dealers using eTITLE to create and transfer electronic titles. The guide highlights benefits and features and provides … Continue reading →

Good afternoon, Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-19 Titling … Continue reading →

Good afternoon, Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   Form VTR-216 (rev … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 002-19 Odometer … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between … Continue reading →