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Author Archives: TxDMV
Internet Down Receipts Now Available (Revised Attachment)
The Internet Down Receipts are now available for you to print. These receipts are intended for use only when internet connectivity to webDEALER is temporarily unavailable, and a transaction must be completed. Access Instructions: Authorized webDEALER users can log in … Continue reading
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Internet Down Receipts Now Available
The Internet Down Receipts are now available for you to print. These receipts are intended for use only when internet connectivity to webDEALER is temporarily unavailable, and a transaction must be completed. Access Instructions: Authorized webDEALER users can log in … Continue reading
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Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM Central Time)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM Central Time (CT) on Monday, June 30, 2025 and the update may last up to 11:59 PM Central Time … Continue reading
Posted in Tax Assessor-Collectors
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Plate Assignment Training
House Bill (HB) 718 becomes effective on July 1, 2025. Training on ePLATE (formerly known as eTAG) and metal plate assignment is available! The ePLATE Assignments Training will guide you through the steps of assigning license plates using the new … Continue reading
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Resolved: webDealer Unavailable (06/19/2025 @ 5:30 PM)
Good afternoon, The webDealer System is now available. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as … Continue reading
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Resolved: RTS Unavailable (06/19/2025 @ 5:30 PM)
Good afternoon, The issue where some users could not access the RTS system has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: webDealer Unavailable (06/19/2025 @ 5:20 PM)
Good afternoon, The Texas Department of Motor Vehicles has received reports that the webDealer system is unavailable for some counties. Support staff are working to resolve the issue. We apologize for the inconvenience and any … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Unavailable (06/19/2025 @ 5:15 PM)
Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading
Posted in Tax Assessor-Collectors
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New Internet Down Receipts Coming Soon!
We are pleased to inform you that new Internet Down Receipts will soon be available for use beginning July 1, 2025. These receipts are designed to streamline the process of documenting vehicle transactions when internet access to webDEALER is temporarily … Continue reading
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Reminder: eLICENSING Release 25.3 (06/28/2025 @ 6:00 PM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System starting at 6:00 PM, Saturday, (06/28/2025), lasting up to 10:00 PM, Saturday, (06/28/2025). During the deployment window, you may experience intermittent connectivity issues when accessing the … Continue reading
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Reminder: webDEALER Release 25.3 (06/30/2025 @ 6:15 PM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 10:00 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). Updates to related TxDMV applications may limit some webDEALER and eTAG functionality intermittently, … Continue reading
Posted in Dealers and Manufacturers
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Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). During the deployment window, the RTS POS and associated systems … Continue reading
Posted in Tax Assessor-Collectors
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Plate Expectations: Your new ride with plates supplied – Press Release
NEWS RELEASE Plate Expectations: Your new ride with plates supplied Texas flips the script to reduce fraud and improve customer service (AUSTIN, Texas – June 10, 2025) Texans will soon experience a more streamlined process for receiving metal license plates … Continue reading
Posted in News and Information
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Metal Plate & Inventory Management System Training and Question & Answer (Q&A) Sessions for Dealers
The Texas Department of Motor Vehicle (TxDMV) is offering additional training and Q&A sessions for dealers to attend ahead of July 1, 2025. Please register for your virtual seat by visiting the Events Calendar | TxDMV.gov. To receive training on … Continue reading
Posted in Dealers and Manufacturers
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NEW 24/7 Training is Now Available!
ADDITIONAL On-demand training is now available 24/7 for you to view at your convenience. Metal Plate Changes & Processes Training Inventory Management System (IMS)Training Metal Plate & IMS Changes and Processes Training – Webinar Recording Step 1: Register at … Continue reading
Posted in Dealers and Manufacturers
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Resolved: Cognos Reports delayed (06/04/2025 @ 9:40 AM)
Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Cognos Reports Delayed (06/04/2025 @ 8:04 AM)
Good morning, Cognos Reporting is delayed for the following reports: Finance1 Fee Type Funds Report2 Funds Remittance Report3 Week/Month TO Date Fees Report4 Monthly Funds Report5 E-Pay Deposit/Refund Notification Report6 VTR Funds Adjustment Report7 Out of County Sales Tax Report8 … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: RTS Release 25.3 (6/30/2025 @ 5:30 PM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). During the deployment window, the RTS POS and associated systems … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: webDEALER Release 25.3 (06/30/2025 @ 10:00 PM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 10:00 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). Updates to related TxDMV applications may limit some webDEALER and eTAG functionality intermittently, … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: eLICENSING Release 25.3 (06/28/2025 @ 6:00 PM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System starting at 6:00 PM, Saturday, (06/28/2025), lasting up to 10:00 PM, Saturday, (06/28/2025). During the deployment window, you may experience intermittent connectivity issues when accessing the … Continue reading
Posted in Dealers and Manufacturers
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Completed: RTS Planned Maintenance (06/01/2025 @ 8:05 AM)
Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 8:05 AM this morning, Sunday, 06/01/2025. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (06/01/2025 @ 8:05 … Continue reading
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Completed: webDEALER Planned Maintenance (06/01/2025 @ 8:05 AM)
Good morning, The webDEALER planned maintenance was completed as of 8:05 AM this morning, Sunday, 06/01/2025. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system … Continue reading
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Initial Notification: webDEALER Planned Maintenance (06/01/2025 @ 5:00 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the webDEALER System starting at 5:00 AM, Sunday (06/01/2025), lasting up to 11:00 AM. As a reminder, if you are unable to print buyer’s tags, … Continue reading
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Initial Notification: RTS Planned Maintenance (06/01/2025 @ 5:00 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (06/01/2025), lasting up to 11:00 AM. A notification will be published once the RTS system maintenance is completed. … Continue reading
Posted in Tax Assessor-Collectors
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Additional Date for Metal Plate & IMS Training
We have added an additional virtual training for Metal Plate & Inventory Management System (IMS) Changes & Processes – House Bill 718 Training. This is a live webinar presentation on metal plate changes because of House Bill 718. This training … Continue reading
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