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Author Archives: TxDMV
Follow-up Regarding Issues Identified with County Closure Transactions
Please review and distribute as appropriate. This is a follow-up to the communication sent on May 15, 2020, regarding issues identified with county closure transactions. On April 20, 2020, the Registration and Title System (RTS) Release 9.6.1 introduced the County … Continue reading
Posted in Tax Assessor-Collectors
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Two Revised eLearning Modules
Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023. The legislation requires the department to implement a training program on the department’s automated registration and titling … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Pharr Regional Office Reopening for In-Person Transactions
NEWS RELEASE TxDMV Pharr Regional Service Center Reopening Temporary waiver of vehicle title and registration requirements remains in effect (AUSTIN, Texas – May 28, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen its Pharr Regional Service Center on Friday, … Continue reading
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Motor Vehicle Dealer Training Webinar
Motor Vehicle Dealers and Industry: We are pleased to announce our first Motor Vehicle Dealer Training Webinar. This webinar will be split into two days (Part 1 & Part 2). Date: June 10, 2020 – Part … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Regional Offices Reopening for In-Person Transactions
The Texas Department of Motor Vehicles Regional Services Centers (RSCs) will begin reopening this week as detailed in the attached press release. As noted in the release, in-person RSC services are available to the general public by appointment only. International … Continue reading
Posted in Motor Carriers
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Regional Offices Reopening for In-Person Transactions
NEWS RELEASE Regional Offices Reopening for In-Person Transactions Temporary waiver of vehicle title and registration requirements remains in effect (AUSTIN, Texas – May 24, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen some of its regional service centers beginning … Continue reading
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TxDMV Holiday Hours – Memorial Day 2020
In observance of Memorial Day, all Texas Department of Motor Vehicles (TxDMV) services and support by mail, email and phone will be closed on Monday, May 25, 2020. COVID-19 Closures: As of Friday, May 22, 2020, TxDMV offices remain closed to the public … Continue reading
Posted in Motor Carriers
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Resolved: eLICENSING System Degradation – (5/21/2020 @ 4:27 PM)
Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system degradation. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Dealers … Continue reading
Posted in Dealers and Manufacturers
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Resolved: RTS available (5/21/2020 @ 4:27 PM)
Good afternoon, The RTS system was available as of 4:27 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 3:20 PM)
Good afternoon, An issue has been identified with the eLICENSING system. Support staff are working to identify and resolve the issue. An update will be sent by 4:20 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)
Good afternoon, An issue has been identified with the RTS system. Support staff are working to identify and resolve the issue. An update will be sent by 4:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 1:25 PM)
Good afternoon, An issue has been identified with the eLICENSING system. Support staff are working to identify and resolve the issue. An update will be sent by 3:25 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)
Good afternoon, An issue has been identified with the RTS system. Support staff are working to identify and resolve the issue. An update will be sent by 2:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Customer Satisfaction Survey
Dear TxDMV customers and stakeholders: As a state agency focused on providing premier customer service, the Texas Department of Motor Vehicles is always seeking feedback on its performance. The department is launching a new customer satisfaction survey designed to capture … Continue reading
Posted in Contractors and Vendors
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Resolved: eLICENSING System Degradation – (5/19/2020 @ 2:48 PM)
Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has resolved the eLicensing system degradation. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: eLICENSING System Degradation – (5/19/2020 @ 2:12 PM)
Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system degradation. Due to this issue, users may be experiencing slowness when processing transactions. Salesforce support staff are working to resolve the issue. Thank you, … Continue reading
Posted in Dealers and Manufacturers
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Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)
Good morning, The deployment of the MCCS updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles Source: Motor Carriers Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)
Posted in Motor Carriers
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Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)
Good morning, The deployment of the eLicensing updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles Source: Dealers and Manufacturers Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)
Posted in Dealers and Manufacturers
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Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)
Good morning, The deployment of the RTS/webDEALER updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles Source: Tax Assessor-Collectors Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)
Posted in Tax Assessor-Collectors
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Identified Issues Related to County Closure Transactions
Please review and distribute as appropriate. Programming changes with the Registration and Title System Release 9.6.1 introduced functionality to allow a county tax office to process transactions on behalf of a closed county tax office by selection of the County … Continue reading
Posted in Tax Assessor-Collectors
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webDEALER Programming Changes for Delinquent Sales Tax Penalty
Please review and distribute as appropriate. In support of Governor Greg Abbott’s waiver on the time in which to apply for title and delinquent transfer penalty, the Comptroller of Public Accounts (CPA) provided an extension for when motor vehicle sales … Continue reading
Posted in Contractors and Vendors
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Motor Carrier Mover Training – Webinar
Attention Household Goods Motor Carriers: Please join us online Thursday, May 28, 2020 from 8:30 a.m. to 12:30 p.m. for our Mover Training Seminar. We will be using the GoToWebinar platform to provide information on issues that concern you and … Continue reading
Posted in Motor Carriers
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Resolved: TxIRP Processing Transaction Issues
Good afternoon, The Texas International Registration Plan (TxIRP) System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV ITDepartment of Motor Vehicles Source: Motor Carriers Resolved: TxIRP Processing Transaction Issues
Posted in Motor Carriers
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TxIRP Processing Transaction Issues
Good morning, The Texas Department of Motor Vehicles has received reports that some users are experiencing issues when processing transactions in the Texas International Registration Plan (TxIRP) System. Support staff are working to resolve the issue. Thank you, Texas Department of Motor Vehicles IT … Continue reading
Posted in Motor Carriers
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Salvage Motor Vehicle Dealer Training Webinar
Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our first Salvage Motor Vehicle Dealer Training Webinar. Date: May 27, 2020 Time: 9:00 am – 12:00 pm Webinar platform – GoToWebinar This presentation will be a specific overview … Continue reading
Posted in Dealers and Manufacturers
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