Author Archives: TxDMV

Update: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Acting Governor Dan Patrick has suspended certain vehicle registration requirements related to Apportioned Registration, also known as the International Registration Plan (IRP), and Temporary Permits for operators of commercial motor vehicles involved in Hurricane Beryl disaster relief in Texas. The … Continue reading

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Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response Texas Governor Greg Abbott declared a disaster for 39 Texas counties in advance of Hurricane Beryl’s expected landfall this weekend. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight … Continue reading

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Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Texas Governor Greg Abbott has suspended certain vehicle registration requirements related to Apportioned Registration, also known as the International Registration Plan (IRP), and Temporary Permits for operators of commercial motor vehicles involved in Hurricane Beryl disaster relief in Texas. The … Continue reading

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TxDMV Holiday Hours – Independence Day 2024

The Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, July 4, 2024, for Independence Day. Have a safe and happy holiday! Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax … Continue reading

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Webinar Invite for webDEALER 102 Dealer Training

Please review and distribute as appropriate.  Join us online for our virtual webDEALER 102 – Dealer Training.   The training is the next series in webDEALER training, and a registration link will be provided each month. Representatives from the Vehicle Titles … Continue reading

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Completed: TexasSure Planned Maintenance (06/23/2024 @ 1:30 PM)

Good afternoon, The TexasSure planned system maintenance was completed as of 1:26 PM, this afternoon,Sunday, June 23, 2024.  Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Completed: TexasSure Planned Maintenance (06/23/2024 @ 1:30 PM)

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TxDMV Motor Vehicle Industry Regulation Advisory Committee Meeting – June 25, 2024

TxDMV Motor Vehicle Industry Regulation Advisory Committee MeetingTuesday, June 25, 2024 – 9:00 a.m.  The physical location of the meeting will be the Lone Star Conference Room of Building 1, 4000 Jackson Avenue, Austin, Texas 78731, where the teleconference call … Continue reading

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TxDMV Board Meeting – June 27, 2024

TxDMV Board MeetingThursday, June 27, 2024 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star Conference RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. … Continue reading

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TxDMV Legislative and Public Affairs Committee Meeting – June 26, 2024

TxDMV Legislative and Public Affairs Committee MeetingWednesday, June 26, 2024 – 2:00 p.m.  Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star Conference RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are … Continue reading

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Next webDEALER Dealer Training Series Kicks Off in July

Coming Soon! The next series of webDEALER training for dealers kicks off in July. Join a training session and learn more about mastering webDEALER transactions. The training will focus on transaction processing. Don’t wait! Be one of the first to … Continue reading

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Initial Notification: TexasSure Planned Maintenance (6/21/2024 @ 8:24 AM)

Good morning, We have received notification from TexasSure for planned system maintenance scheduled over this weekend. The maintenance is scheduled for Sunday, June 23, 2024, starting at 8:00 AM, lasting up to 4:00 PM on Sunday afternoon.  TexasSure is used for … Continue reading

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Reminder Notification: Texas.Gov Payment Services: reports email update (06/17/2024 @ 10:35 AM)

  Safelist New Payment Services E-mail Addresses        To Ensure Delivery of Automated Reports Texas.gov Payment Services is advising county users who administer the IVTRS and TXT program to prepare for upcoming changes to sender e-mail addresses for … Continue reading

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Initial Notification: Texas.Gov Payment Services: reports email update (06/14/2024 @ 3:35 PM)

  Safelist New Payment Services E-mail Addresses        To Ensure Delivery of Automated Reports Texas.gov Payment Services is advising county users who administer the IVTRS and TXT program to prepare for upcoming changes to sender e-mail addresses for … Continue reading

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Resolved: Cognos Report Issue (06/12/2024 @ 10:29 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Report Issue (06/12/2024 @ 9:30 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) IT Support Staff are aware of an issue with Cognos Reporting which is causing reports to be delayed. An update will be provided when Cognos Reports are available. We apologize for … Continue reading

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Initial Notification: Vehicle Specific Tags Issue (06/07/2024 @ 5:35PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue that prevented some dealers from being able to create vehicle specific tags in the eTAG system following a recent eTAG update.  Support Staff have since disabled … Continue reading

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Resolved: Cognos – Week/Month-To-Date Fees Report (06/04/2024 @ 8:45 AM)

Good morning, The Cognos intermittent performance issues have been resolved. Users can now run the Week/Month-To-Date Fees Report. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services … Continue reading

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Initial Notification: Cognos – Week/Month-To-Date Fees Report (06/03/2024 @ 11:15 AM)

Good morning, Cognos is experiencing intermittent performance issues. Support Staff are aware and ask that you do not run the Week/Month-To-Date Fees Report until the performance issues have been resolved.  An update will be provided when the above reports become … Continue reading

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Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

Good afternoon, The TexasSure planned system maintenance was completed as of 3:22 PM, this afternoon,Sunday, June 02, 2024.  Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

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Initial Notification: TexasSure Planned Maintenance (5/31/2024 @ 3:15 PM)

Good afternoon, We have received notification from TexasSure for planned system maintenance scheduled over this weekend.  The maintenance is scheduled for Sunday, June 2, 2024, starting at 8:00 AM, lasting up to 4:00 PM on Sunday afternoon.  TexasSure is used for … Continue reading

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Resolved: RTS Unavailable (05/30/2024 @ 4:26 PM)

Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading

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Informational: Power Outage and RTS Transactions (05/30/2024 @ 4:26 PM)

Good afternoon, The power outage at the TxDMV headquarters’ office has been resolved.  Support staff have implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user that did not experience a login … Continue reading

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Resolved: CRD Call Center unavailable (05/30/2024 @ 3:25 PM)

  Good afternoon, The Consumer Relations Division (CRD) call center is now available to receive calls. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor VehiclesIT Services Division Source: Tax … Continue reading

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Update: RTS Unavailable (5/30/2024 @ 12:00 PM)

Good afternoon, TxDMV is aware that RTS and the Call Center are unavailable. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. Update: 5/30/24 @ 12:00PMThis morning’s network outage was caused … Continue reading

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Update: CRD Call Center unavailable (05/30/2024 @ 12:00 PM)

  Good afternoon, The Consumer Relations Division (CRD) call center is currently unavailable to receive calls. Support staff are working to identify and resolve the issue.  Update: 5/30/24 @ 12:00PMThis morning’s network outage was caused by external factors which adversely … Continue reading

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