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Author Archives: TxDMV
RTB 003-20 Eligibility for Placement of a Communication Impediment Indicator
Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. RTB 003-20 Eligibility … Continue reading
Posted in Motorist Services
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Resolved: Cognos Reports delayed (2/18/2020 @ 7:00 AM)
Good morning, Cognos Reports are available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Cognos Reports delayed (2/17/2020 @ 9:00 AM)
Good morning, Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
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Update: Attached list of Counties Affected by Friday’s RTS outage
Good afternoon, Additional reports were blank for counties on the attached list. Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading
Posted in Tax Assessor-Collectors
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County Reports Affected by Friday’s RTS outage
Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m. As a result, the following reports were blank and … Continue reading
Posted in Tax Assessor-Collectors
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Resolved Clarification: webDEALER System Available (2/14/2020 @ 11:00 AM)
Good morning, The webDEALER system was available as of 11:00 AM this morning, 2/14/2020. Our research found that the cause of the outage was due to a DCS server issue. Please remember that if you used an Internet Down tag, you must enter … Continue reading
Posted in Dealers and Manufacturers
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Resolved Clarification: RTS System Available (2/14/2020 @ 11:00 AM)
Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDEALER System Available (2/14/2020 @ 11:00 AM)
Good morning, The webDEALER system was available as of 11:00 AM this morning, 2/14/2020. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading
Posted in Dealers and Manufacturers
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Resolved: RTS System Available (2/14/2020 @ 11:00 AM)
Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Resolved: … Continue reading
Posted in Tax Assessor-Collectors
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Update: RTS Unavailable (2/14/2020 @ 10:00 AM)
Good morning, The RTS system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. We apologize for the inconvenience and any impact on you … Continue reading
Posted in Tax Assessor-Collectors
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Update: webDEALER Unavailable (2/14/2020 @ 10:00 AM)
Good morning, The webDEALER system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. As a reminder, if you are unable to print buyer’s … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS unavailable (2/14/2020 @ 5:30 AM)
Good morning, An issue has been identified, which prevents users from completing title and registration transactions. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning, 2/14/2020. Thank you, TxDMV Customer Service … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: webDEALER Unavailable (2/14/2020 @ 5:30AM)
Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 2/14/2020. As a reminder, if you are unable to print buyer’s tags, … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Holiday Hours – Presidents Day 2020
The Texas Department of Motor Vehicles (TxDMV) will be closed on Presidents Day, Monday, Feb. 17, 2020. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. … Continue reading
Posted in Motor Carriers
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Resolved: COGNOS Reports are not available
Good morning, All COGNOS reports are now available. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Resolved: COGNOS Reports are not available
Posted in Tax Assessor-Collectors
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Update: COGNOS Reports are not available
Good afternoon, The maintenance over the weekend of February 8 disrupted the batch processes that generates the Cognos reports. To provide updated reports for the week, we will initiate the batch process this evening at 5:00 PM and they will continue … Continue reading
Posted in Tax Assessor-Collectors
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COGNOS Reports are not available
Good afternoon, COGNOS reports are not available. We will send an update when the reports are available. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors COGNOS Reports are not available
Posted in Tax Assessor-Collectors
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Initial Notification: Scheduled Maintenance (2/9/2020 @ 12:01 AM)
Good afternoon, On Sunday, February 9, 2020, the Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 12 hours beginning at 12:01 … Continue reading
Posted in Dealers and Manufacturers
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Specialty License Plate Assembly Procedures
Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.5.0 added a new barcode page that prints automatically with the issuance of receipts when processing initial exempt registrations, personalized dealer license plates, and qualifying specialty license plate … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Weather Delays – Feb. 6, 2020
MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers have adjusted operating hours on Thursday, Feb. 6, 2020, due to road conditions: Abilene: Delayed opening until noon Midland-Odessa: Delayed opening until noon Vehicle title and registration services: Most vehicle … Continue reading
Posted in News and Information
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7:30 a.m. update: TxDMV Weather Closures – Feb. 5, 2020
MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers have adjusted operating hours on Wednesday, Feb. 5, 2020, due to inclement weather: Abilene: Closed Amarillo: Closed El Paso: Delayed opening until 10 a.m. Lubbock: Closed Midland-Odessa: Closed Wichita … Continue reading
Posted in News and Information
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TxDMV Weather Closures – Feb. 5, 2020
MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers will be closed on Wednesday, Feb. 5, 2020, due to inclement weather: Abilene Amarillo Lubbock Midland-Odessa Wichita Falls Vehicle title and registration services: Most vehicle title and registration services are … Continue reading
Posted in News and Information
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CANCELLED-2/5/20 TxDMV Finance & Audit Committee Meeting
NOTICE OF CANCELLATION OF FEBRUARY 5, 2020 FINANCE & AUDIT COMMITTEE MEETING TEXAS DEPARTMENT OF MOTOR VEHICLES The Texas Department of Motor Vehicles (TxDMV) February 5, 2020 Finance and Audit Committee Meeting is cancelled. Source: Dealers and Manufacturers … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: Motorcycle Disabled Veteran Plates not available until 2/5/2020
Good afternoon, Disabled Veteran Plates for motorcycles with ISA designation will not be available in RTS until tomorrow, 2/5/2020. We apologize for the inconvenience. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Initial … Continue reading
Posted in Tax Assessor-Collectors
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RTS Release Notes 9.5.1
Good afternoon, Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.5.1 that contains the content summarized below. Enhancements: The U.S. Paratrooper Special plate The NMVTIS … Continue reading
Posted in Tax Assessor-Collectors
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