Author Archives: TxDMV

Mover Training Seminar – Corpus Christi, Texas

Posted on September 19, 2018 by TxDMV

Attention all Household Goods Motor Carriers: We are pleased to announce our next Mover Training Seminar on October 17th, 2018, in Corpus Christi, Texas.  This presentation will be a basic overview of the rules and regulations pertaining to the household … Continue reading →

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Salvage Motor Vehicle Dealer Training Seminar – Nacogdoches

Posted on September 19, 2018 by TxDMV

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on October 24th, 2018, in Nacogdoches, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage … Continue reading →

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Motor Vehicle Dealer Training Seminar – Nacogdoches

Posted on September 19, 2018 by TxDMV

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on October 25th, 2018, in Nacogdoches, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer … Continue reading →

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ALERT: Fraudulent Emails Posing as TxDMV

Posted on September 19, 2018 by TxDMV

  The Texas Department of Motor Vehicles (TxDMV) is aware of recent reports of phishing emails being sent to our licensed community. This may be an attempt to obtain sensitive information from you.  The emails make statements about complaints regarding a … Continue reading →

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Return of Metal Dealer and Other Industry Plates

Posted on September 18, 2018 by TxDMV

The Motor Vehicle Division announced that effective immediately Texas motor vehicle dealers, in-transit operators, converters, manufacturers, and distributors are required to return canceled, damaged, or unneeded metal plates to a Texas Department of Motor Vehicles (TxDMV) Regional Service Center or … Continue reading →

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Resolved: webDEALER/eTAG Available (09/17/2018 @ 11:26 AM Central Time)

Posted on September 17, 2018 by TxDMV

Good morning, The webDEALER/eTAG system was available as of 10:45 AM Central Time this morning, 09/17/2018.  If you experience new issues with the webDEALER/eTAG system, please contact the service desk. The statewide ticket for this issue is: 196908   Please … Continue reading →

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Initial Notification: eTAG: Unscheduled Maintenance (9/17/2018 @ 10:30 AM Central Time)

Posted on September 17, 2018 by TxDMV

Good morning,   On September 17, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing eTAG system maintenance. The duration of the maintenance is scheduled for up to 15 minutes, beginning Monday (09/17/2018) at 10:30 AM Central Time and lasting until … Continue reading →

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Fiscal Year 2019 Performance Quality Recognition Program (PQRP)

Posted on September 14, 2018 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Fiscal Year 2019 Performance Quality Recognition Program (PQRP). The deadline for submission is October 31. The TxDMV understands the importance of … Continue reading →

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Adopted 43 TAC §217.27

Posted on September 14, 2018 by TxDMV

Adopted 43 TAC §217.27   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 217, §217.27. The adopted Texas … Continue reading →

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Adopted 43 TAC §215.85

Posted on September 14, 2018 by TxDMV

Adopted 43 TAC §215.85   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 215, §215.85. The adopted Texas … Continue reading →

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Metal plate return updates

Posted on September 13, 2018 by TxDMV

Effective immediately Texas motor vehicle dealers, in-transit operators, converters, manufacturers, and distributors are required to return canceled, damaged, or unneeded metal plates to a Regional Service Center or the Texas Department of Motor Vehicles Headquarters.  Plates may be mailed to … Continue reading →

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New Referral Fee Option for Independent Dealers

Posted on September 10, 2018 by TxDMV

On August 16, the Texas Department of Motor Vehicles (TxDMV) Board met and adopted rules related to the use of referral fees for independent motor vehicle dealers. Here is what you need to know as a licensed independent dealer on … Continue reading →

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Initial Notification: IRP Transmittal Report Issue (09/06/2018 @ 01:00 PM Central Time)

Posted on September 6, 2018 by TxDMV

Good afternoon,   IRP transmittal data is available today, September 06, 2018.  However, due to issues with the IRP batch process last night, the Week-To-Date Report will not reflect the correct IRP totals until tomorrow, September 07, 2018.  An update will … Continue reading →

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Proposed 43 TAC, Ch. 217, New Subchapter K, Electronic Signatures, §§217.301, 217.302, 217.303

Posted on September 4, 2018 by TxDMV

Proposed 43 TAC, Ch. 217, New Subchapter K, Electronic Signatures, §§217.301, 217.302, 217.303   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative … Continue reading →

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Proposed 43 TAC §217.56

Posted on September 4, 2018 by TxDMV

  Proposed 43 TAC §217.56   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.56. These proposed … Continue reading →

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Resolved: RTS Issue (09/04/2018 @ 10:50 AM Central Time)

Posted on September 4, 2018 by TxDMV

Good morning, The issue that caused the RTS system issue was resolved at 10:50 AM (09/04/2018) Central Time.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 194920 If … Continue reading →

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Resolved: eTAG/webDEALER Available (09/04/2018 @ 12:00 PM Central Time)

Posted on September 4, 2018 by TxDMV

Good morning, The eTAG/webDEALER system was available as of 10:50 AM Central Time this morning, 09/04/2018.  If you experience new issues with the eTAG/webDEALER system please contact the Service Desk. The statewide ticket for this issue is: 194920 Please remember … Continue reading →

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Unscheduled Maintenance: RTS Restart (09/04/2018 @ 11:30 AM Central Time)

Posted on September 4, 2018 by TxDMV

Good morning,  The cause of the RTS issue has been identified; a third party VIN decoding system was unavailable until 11 a.m. Central Time.  The RTS servers must be restarted in order to clear the remaining performance issues that resulted … Continue reading →

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Initial Notification: eTAG/webDEALER Issue (09/04/2018 @ 10:25 AM Central Time)

Posted on September 4, 2018 by TxDMV

Good morning, An issue has been reported with the eTAG/webDEALER system. Users are unable to look up VINs which are not already in the system. Support staff are working to resolve the issue. An update will sent by noon (09/04/2018) … Continue reading →

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Update: RTS Unavailable (09/04/2018 @ 09:25 AM Central Time)

Posted on September 4, 2018 by TxDMV

Good morning, The issue with the RTS system has been identified. Users are unable to look up VINs which are not already in the system such as New and Out-Of-State Vehicles. Support staff are working to resolve the issue. Another … Continue reading →

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Update: RTS Unavailable (09/04/2018 @ 09:00 AM Central Time)

Posted on September 4, 2018 by TxDMV

Good morning, The issue with the RTS system has not been resolved.  Support staff are working to identify and resolve the issue. Another update will be sent by 10:00 AM (09/04/2018) Central Time or as additional information becomes available. The … Continue reading →

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Initial Notification: RTS Unavailable ([09/04/2018 @ 08:20 AM] Central Time)

Posted on September 4, 2018 by TxDMV

Good morning, An issue has been reported with the RTS system.  Support staff are working to identify and resolve the issue. An update will sent by 9:00 AM (09/04/2018) or as additional information becomes available. The statewide ticket for this … Continue reading →

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New Registration and Title System (RTS) Workstation Lease Pricing

Posted on August 31, 2018 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles recently reviewed the costs for RTS workstations and determined that the annual cost to lease an RTS workstation should be amended to reflect the new state replacement cycle … Continue reading →

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Texas.gov County Help Desk Calls

Posted on August 30, 2018 by TxDMV

Please review and distribute as appropriate. Effective Saturday September 1st, the Texas.gov program that you use to process online vehicle registrations, the Transaction Payment Engine (TPE), is changing to a new support email and phone number. Although the current phone … Continue reading →

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Texas Governor Proclaims August “Watch Your Car Month”

Posted on August 30, 2018 by TxDMV

Governor Proclaims August “Watch Your Car Month” ABTPA Urges Texans to Protect Themselves from Auto Burglary and Theft (AUSTIN, Texas – August 30, 2018) With the end of the summer being historically one of the riskiest seasons for vehicle burglary … Continue reading →

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