Category Archives: Dealers and Manufacturers

Resolved: webDealer Receipt Printing Issue (11/18/2022 @ 9:55 AM)

Good morning, The webDealer “select receipts for printing” checkbox issue has been resolved. Users may now utilize the “Select All” checkbox when choosing multiple receipts for printing. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Resolved: webDealer login issues (11/18/2022 @ 9:55 AM)

Good morning, The webDealer log in issue has been resolved.  Users should no longer experienceany issues when logging in to webDealer. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used … Continue reading

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Update Notification: webDealer login issues (11/17/2022 @ 4:30 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff has identified the issue and a fix is scheduled to be released after businesshours tonight, 11/17/2022. An update will be sent once the login … Continue reading

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Initial Notification: webDealer Receipt Printing Issue (11/17/2022 @ 10:34 AM)

Good morning, TxDMV is aware of issue with the ability to select all receipts for printing in WebDEALER. Support staff are working on a hot fix for this issue. Business Impact •  The select all “Action” checkbox is not selecting receipts … Continue reading

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Update Notification: webDealer login issues (11/16/2022 @ 4:50 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff has identified the issue and a fix is scheduled to be released after businesshours tomorrow, 11/17/2022. An update will be sent once the login … Continue reading

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Update: webDealer login issues (11/15/2022 @ 2:37 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff continue to analyze and research the issue. An update will be sent once the login issue has been resolved. As a reminder, if you are … Continue reading

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Initial Notification: webDealer login issues (11/14/2022 @ 11:12 AM)

Good morning, We are aware that some users are having issues logging in to webDealer.  Supportstaff are currently troubleshooting the issue. An update will be sent once the login issue has been resolved. As a reminder, if you are unable … Continue reading

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Completed: eLicensing Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the eLicensing system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: eLicensing Release 23.1 (11/13/2022 @ … Continue reading

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Completed: webDEALER Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the webDEALER system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as … Continue reading

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webDealer 23.1 Addendum (11/10/2022 @ 2:50 PM)

Good afternoon, Over the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System with Release 23.1 which contains the content summarized below.  Enhancements: webDealer: •  Added a Maximum Date Range on eTAG Reports … Continue reading

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Reminder Notification: eLicensing Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity when accessing the eLicensing system.  … Continue reading

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Reminder Notification: webDealer Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading

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Initial Notification: eLicensing Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity when accessing the eLicensing system.  … Continue reading

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Initial Notification: webDealer Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading

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Resolved: webDEALER Performance Issues (09/26/2022 12:05 PM)

Good afternoon, The webDEALER intermittent performance issues have been resolved. We apologize for the inconvenience and any impact on you or your customers.Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon … Continue reading

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Initial Notification: webDEALER Performance Issues (09/26/2022 09:25 AM)

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

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Reminder: Fingerprinting Requirement for GDN & Franchised Dealer License Applicants Effective Sept. 1, 2022

Please review and distribute as appropriate. At the June 30, 2022 meeting, the Board of the Texas Department of Motor Vehicles adopted rules requiring certain new applicants and existing dealer license holders to be fingerprinted (43 Tex. Admin. Code § … Continue reading

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Fingerprinting Requirement For GDN & Franchised Dealer License Applicants Coming Soon

Please review and distribute as appropriate. At the June 30, 2022 meeting, the Board of the Texas Department of Motor Vehicles adopted rules requiring certain new applicants and existing dealer license holders to be fingerprinted (43 Tex. Admin. Code § … Continue reading

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Resolved: webDealer API/webservice title import issue (08/15/2022 11:28 AM)

Good morning, TxDMV IT Support discovered an issue with the webDealer TitleServices webserviceas a result of a web server upgrade this past weekend. This issue only impacts those customers who utilize the webDealer TitleServices webservice.  If you don’t utilize the webDealer TitleServices … Continue reading

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Completed: eLicensing Release 13.0.0 (07/24/2022 @ 05:30 AM)

Good morning, The deployment of the eLicensing system updates was completed as of 05:30 AM this morning, Sunday, 07/24/2022. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Dealers and Manufacturers Completed: eLicensing Release 13.0.0 (07/24/2022 @ 05:30 AM)

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Completed: webDEALER Release 13.0.0 (07/24/2022 @ 05:30 AM)

Good morning, The deployment of the webDEALER system updates was completed as of 05:30 AM this morning, Sunday, 07/24/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as … Continue reading

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webDealer 13.0.0 Addendum (07/22/2022 11:40 AM)

Good morning, Over the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System with Release 13.0.0 which contains the content summarized below.  Enhancements:  webDealer: •  Ability to Designate a Title Application as … Continue reading

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Final Reminder Notification: eLicensing Release 13.0.0 (07/23/2022 @ 6:00PM)

Good morning, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (07/23/2022), lasting up to 10:00 AM Sunday (07/24/2022).  During the deployment window, you may experience intermittent connectivity when … Continue reading

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Final Reminder Notification: webDEALER Release 13.0.0 (07/23/2022 @ 6:00 PM)

Good morning, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (07/23/2022), lasting up to 10:00 AM Sunday (07/24/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading

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Reminder Notification: eLicensing Release 13.0.0 (07/23/2022 @ 6:00PM)

Good afternoon, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (07/23/2022), lasting up to 10:00 AM Sunday (07/24/2022).  During the deployment window, you may experience intermittent connectivity when … Continue reading

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