Category Archives: Dealers and Manufacturers

Resolved: eLicensing Available (12/27/2022 @ 05:58 PM)

Good evening, The eLicensing System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Dealers and Manufacturers Resolved: eLicensing Available (12/27/2022 @ 05:58 PM)

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Initial Notification: eLICENSING Service Disruption 12/27/2022 @ 4:35 PM)

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has reported that the eLicensing system is experiencing a service disruption. Due to this, users are not able to access the eLICENSING System at this time. Salesforce support staff are working to … Continue reading

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TxDMV publishes a rule proposal in the December 23, 2022, issue of the TEXAS REGISTER

The Texas Department of Motor Vehicles (TxDMV) published a rule proposal in the December 23, 2022, issue of the Texas Register. The proposal addresses amendments to §§206.94-206.97 and the repeal of §206.98 concerning advisory committees. The proposed language is available … Continue reading

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TxDMV publishes rule adoptions in the December 23, 2022, issue of the TEXAS REGISTER

The Texas Department of Motor Vehicles (TxDMV) published adopted rules in the December 23, 2022, issue of the Texas Register. The adopted language is available on the Texas Department of Motor Vehicles website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules The adoptions include: Amendments to … Continue reading

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Resolved: webDealer unavailable (12/12/2022 @ 10:15 AM)

Good morning, The webDealer system is now available. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information for that tag into … Continue reading

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Initial Notification: webDealer unavailable (12/12/2022 @ 07:55 AM)

Good morning, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the lissue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should use your … Continue reading

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Completed: webDealer Release 23.1.2 (12/08/2022 @ 11:50 PM)

Good evening, The webDealer planned maintenance was completed as of 11:20 PM this evening,December 8, 2022.   Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Dealers and Manufacturers Completed: webDealer Release 23.1.2 (12/08/2022 @ 11:50 PM)

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Reminder Notification: webDealer Release 23.1.2 (12/08/2022 @ 10:30 PM)

Good afternoon, This is a reminder that on the evening of December 8, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer (eTAG) System (during non-business hours) starting at 10:30 PM until approximately 12:00 AM midnight. •  What:  23.1.2 Release … Continue reading

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Initial Notification: webDealer Release 23.1.2 (12/08/2022 @ 10:30 PM)

Good afternoon, This is to inform you that on the evening of December 8, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer (eTAG) System starting at 10:30 PM until approximately 11:30 PM (during non-business hours). •  What:  23.1.2 … Continue reading

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Resolved: webDealer Receipt Printing Issue (11/18/2022 @ 9:55 AM)

Good morning, The webDealer “select receipts for printing” checkbox issue has been resolved. Users may now utilize the “Select All” checkbox when choosing multiple receipts for printing. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Resolved: webDealer login issues (11/18/2022 @ 9:55 AM)

Good morning, The webDealer log in issue has been resolved.  Users should no longer experienceany issues when logging in to webDealer. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used … Continue reading

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Update Notification: webDealer login issues (11/17/2022 @ 4:30 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff has identified the issue and a fix is scheduled to be released after businesshours tonight, 11/17/2022. An update will be sent once the login … Continue reading

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Initial Notification: webDealer Receipt Printing Issue (11/17/2022 @ 10:34 AM)

Good morning, TxDMV is aware of issue with the ability to select all receipts for printing in WebDEALER. Support staff are working on a hot fix for this issue. Business Impact •  The select all “Action” checkbox is not selecting receipts … Continue reading

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Update Notification: webDealer login issues (11/16/2022 @ 4:50 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff has identified the issue and a fix is scheduled to be released after businesshours tomorrow, 11/17/2022. An update will be sent once the login … Continue reading

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Update: webDealer login issues (11/15/2022 @ 2:37 PM)

Good afternoon, We are aware that some users are having issues logging in to webDealer.  Supportstaff continue to analyze and research the issue. An update will be sent once the login issue has been resolved. As a reminder, if you are … Continue reading

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Initial Notification: webDealer login issues (11/14/2022 @ 11:12 AM)

Good morning, We are aware that some users are having issues logging in to webDealer.  Supportstaff are currently troubleshooting the issue. An update will be sent once the login issue has been resolved. As a reminder, if you are unable … Continue reading

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Completed: eLicensing Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the eLicensing system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: eLicensing Release 23.1 (11/13/2022 @ … Continue reading

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Completed: webDEALER Release 23.1 (11/13/2022 @ 5:32 AM)

Good morning, The deployment of the webDEALER system updates was completed as of 5:32 AM this morning, Sunday, 11/13/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as … Continue reading

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webDealer 23.1 Addendum (11/10/2022 @ 2:50 PM)

Good afternoon, Over the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System with Release 23.1 which contains the content summarized below.  Enhancements: webDealer: •  Added a Maximum Date Range on eTAG Reports … Continue reading

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Reminder Notification: eLicensing Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity when accessing the eLicensing system.  … Continue reading

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Reminder Notification: webDealer Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading

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Initial Notification: eLicensing Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity when accessing the eLicensing system.  … Continue reading

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Initial Notification: webDealer Release 23.1 (11/12/2022 @ 6:00 PM)

Good afternoon, On the weekend of November 12, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (11/12/2022), lasting up to 10:00 AM Sunday (11/13/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading

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Resolved: webDEALER Performance Issues (09/26/2022 12:05 PM)

Good afternoon, The webDEALER intermittent performance issues have been resolved. We apologize for the inconvenience and any impact on you or your customers.Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon … Continue reading

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Initial Notification: webDEALER Performance Issues (09/26/2022 09:25 AM)

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

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