Category Archives: Dealers and Manufacturers

Good afternoon, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (07/23/2022), lasting up to 10:00 AM Sunday (07/24/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading →

Good morning, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (07/23/2022), lasting up to 10:00 AM Sunday (07/24/2022).  During the deployment window, you may experience intermittent connectivity when … Continue reading →

Good morning, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (07/23/2022), lasting up to 10:00 AM Sunday (07/24/2022).  During the deployment window, you may experience intermittent connectivity … Continue reading →

Good evening, The webDealer maintenance work was completed as of 06:30 PM this evening, 04/29/2022.   Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and Manufacturers Completed: webDealer Planned Maintenance (04/29/2022 @ 06:30 PM)

Good afternoon, TxDMV will be performing maintenance on the webDealer application this evening, Friday,April 29, 2022, starting at 6:00PM, lasting for up to 10 minutes. You may experience intermittent connectivity using the webDealer application during this evening’s maintenance window.   A notification will be … Continue reading →

Good evening, The webDealer maintenance was completed as of 10:45 PM this evening, 04/25/2022. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Completed: webDealer "Payment Completed" update (04/25/2022 @ 10:50 PM)

Good afternoon, The Texas Department of Motor Vehicles will be undertaking scheduled maintenanceto the webDealer system this evening Monday, April 25th, 2022, starting at 10:30pm, lasting up to 11:00pm. As webDealer users navigate to “Payments Completed” from the “Payments” Menu, the webDealer … Continue reading →

**UPDATE**This message is to update the information in the recommendation section below.  Please note the corrected dpi and file size recommendation.  Sorry for any confusion caused by the previous message.   Good morning, TxDMV IT Support is aware that some … Continue reading →

Good afternoon, TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer. Please be aware that this error is not due to a … Continue reading →

Good morning, The RTS and webDealer maintenance work was completed as of 8:55 AM this morning, 4/3/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as … Continue reading →

Good afternoon, TxDMV will be performing maintenance on the RTS and webDealer applications on Sunday morning, April 3, 2022, starting at 5:00AM, lasting up to 10:00AM. You may experience intermittent connectivity using the RTS and webDealer applications during this maintenance window.   As … Continue reading →

Good afternoon, Some dealers / Lien Holders reported encountering an issue when processing titles via WebService or Title Data Import, receiving this error message: error.verify.lienholder.  This issue has since been resolved, and was validated via a maintenance fix which was implemented … Continue reading →

Good afternoon, TxDMV will be performing maintenance on the RTS and webDealer applications this evening, starting at 10:30 PM, lasting until 11:30 PM.  You may experience intermittent connectivity (up to 10 minutes) while using the RTS and webDealer applications during … Continue reading →

The 2022 maximum tag limits are now available in eTAG, the online system used to issue temporary tags. Each temporary tag type has a separate annual maximum tag limit.  Dealers and converters may view temporary tag usage compared to their … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers / Lien Holders are encountering an issue when processing titles via WebService or Title Data Import.  Support Staff are working to resolve the issue. You may … Continue reading →

Good afternoon, The webDEALER and MVDI systems have been restored to normal functionality. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department       Source: Dealers and Manufacturers … Continue reading →

Good afternoon, An issue has been reported with the webDEALER system where users are unable to view reports. In addition, the MVDI system will not allow users to lookup vehicles by VIN or plate number. Support staff are working to … Continue reading →

Good morning, The deployment of the eLicensing system updates was completed as of 05:19 AM this morning, 02/27/2022. Thank you, Texas Department of Motor VehiclesIT Department Source: Dealers and Manufacturers Completed: eLicensing Release 12.0 (02/27/2022 @ 05:19 AM)

Good morning, The deployment of the webDEALER system updates was completed as of 05:19 AM this morning, 02/27/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading →