Category Archives: Dealers and Manufacturers

TxDMV Board Meeting – December 2, 2021

Board Meeting Thursday, December 2, 2021 – 9:00 a.m.   William B. Travis Building 1701 N. Congress Ave., Room 1.111 Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee and advisory committee meetings are open to the public. Visit … Continue reading

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TxDMV publishes rule proposals in the November 12, 2021, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the November 12, 2021, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are posted for public comment until 5:00 p.m. … Continue reading

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TxDMV publishes a rule adoption in the November 12, 2021, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the November 12, 2021, issue of the Texas Register. The adoption addresses specialty license plates and parking placards for vehicles of certain disabled veterans (effective January 1, 2022). The … Continue reading

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Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Good afternoon, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Good morning, The webDEALER system will be undergoing emergency maintenance this afternoon, Tuesday November 2, from 12:00PM to 12:30PM.  You may experience intermittent connectivity to the webDEALER system during the maintenance window. As a reminder, if you are unable to … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Good evening, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Good afternoon, The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Good afternoon, The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window. As a reminder, if you are unable to print buyer’s tags, you … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

TxDMV Board Meeting – October 29, 2021

Board Meeting Friday, October 29, 2021 – 8:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading

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Resolved: Incoming Phonelines 888-368-4689, 877-933-2020 and 800-299-1700 (9/13/2021)

Good morning, The following TxDMV phone numbers are now available: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division number 800-299-1700 We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Update: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division 800-299-1700 Support staff continue to work to resolve the issue. An update will be sent when … Continue reading

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Initial Notification: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division 800-299-1700 Support staff are working to resolve the issue. An update will be sent when phone … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Incoming Phonelines 800-299-1700, 888-368-4689 and 877-933-2020 (9/13/2021)

Customer Service Advisory Committee (CSAC) Meeting

Customer Service Advisory Committee (CSAC) Meeting Friday, September 10, 2021 – 9:00 a.m. This meeting will be held remotely via telephone conference call using the toll free number below. If you have any technical questions about accessing the meeting, please … Continue reading

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Motor Vehicle Industry Regulation Advisory Committee (MVIRAC) Meeting

Motor Vehicle Industry Regulation Advisory Committee (MVIRAC) Meeting Thursday, September 9, 2021 – 9:00 a.m. This meeting will be held remotely via telephone conference call using the toll free number below. If you have any technical questions about accessing the … Continue reading

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SCAM ALERT: Cybersecurity Bulletin – Fraudulent Text Messages (SMiShing) (09/02/2021 4:10PM)

  Good afternoon, Some Texans have received text messages claiming to come from the Texas Department of Motor Vehicles (TxDMV). These messages are not from TxDMV. They are sent by cybercriminals attempting to gain access to your private information. Do … Continue reading

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Completed: webDEALER – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Good afternoon, The webDEALER emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Updated Time: webDEALER – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Good morning, The webDEALER system cannot assign plates, including special plates at this time. The emergency maintenance will be performed at noon today, 8/30/2021). Please log out of your system during this time frame. As a reminder, if you are … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Updated Time: webDEALER – Emergency Maintenance (8/30/2021 @ 12:00 PM)

Initial Notification: webDEALER – Emergency Maintenance (8/30/2021 @ 10:00 AM)

Good morning, The webDEALER system cannot assign plates, including special plates at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame. As a … Continue reading

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Completed: eLicensing Release 10.2 (8/29/2021 @ 5:20AM)

Good morning, The deployment of the eLicensing system updates were completed as of 5:20 AM this morning, 8/29/2021.   Thank you, Texas Department of Motor Vehicles IT Department       Source: Dealers and Manufacturers Completed: eLicensing Release 10.2 (8/29/2021 @ 5:20AM)

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Update to the Exempt Agency List

Please review and distribute as appropriate. Effective September 1, 2021, Senate Bill 795, enacted by the 87th Legislative Session, amends Transportation Code, Section 721.003(a), to include the Texas Military Department in the list of state agencies that may adopt rules … Continue reading

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Reminder: eLicensing Release 10.2 (8/28/2021 @ 6:00PM)

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (8/28/2021), lasting up to 10:00 AM Sunday (8/29/2021).  During the deployment window, you may experience intermittent … Continue reading

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Initial Notification: eLicensing Release 10.2 (8/28/2021 @ 6:00PM)

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (8/28/2021), lasting up to 10:00 AM Sunday (8/29/2021).  During the deployment window, you may experience intermittent … Continue reading

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HB3533 Bond Notice Final

House Bill 3533 was passed during the regular 87th legislative session increasing the required surety bond amount for most dealer general distinguishing number (GDN) holders.  Effective September 1, 2021, the security requirement to issue or renew a GDN requires a … Continue reading

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TxDMV Board Meeting – August 5, 2021

Board Meeting Thursday, August 5, 2021 – 9:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading

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Finance and Audit Committee Meeting – August 4, 2021

Finance and Audit Committee MeetingThursday, August 4, 2021 – 2:00 p.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory … Continue reading

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