Category Archives: Dealers and Manufacturers

Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (12/18/2021), lasting up to 10:00 AM Sunday (12/19/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, The vendor issue impacting the webDealer system has been resolved and the system has been restored to full functionality. We apologize for the inconvenience and any impact on you or your customers.Please remember that if you used an Internet … Continue reading →

Good afternoon, The vendor issue impacting the eLicensing system has been resolved and the system has been restored to full functionality. We apologize for the inconvenience and any impact on you or your customers.  Thank you, Texas Department of Motor … Continue reading →

Good morning, The eLicensing system is currently experiencing intermittent performance issues due to a vendor outage.  Support staff are working to resolve the issues.   We will provide updates as we work on the issues and when the issues are resolved. We … Continue reading →

Good morning, The webDEALER system is currently experiencing intermittent performance issues due to a vendor outage.  Support staff are working to resolve the issues.   We will provide updates as we work on the issues and when the issues are resolved. We … Continue reading →

Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (12/18/2021), lasting up to 10:00 AM Sunday (12/19/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (12/18/2021), lasting up to 10:00 AM Sunday (12/19/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good morning,  Our call center vendor, Cisco, reported they identified and resolved a technical issue which occurred within their telecommunication systems. This issue lead to a brief outage that was experienced in our call centers. All call centers are now operational and available. … Continue reading →

Good morning,   All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue.    We apologize for the inconvenience and any impact on you or your customers.   … Continue reading →

Board Meeting Thursday, December 2, 2021 – 9:00 a.m.   William B. Travis Building 1701 N. Congress Ave., Room 1.111 Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee and advisory committee meetings are open to the public. Visit … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the November 12, 2021, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are posted for public comment until 5:00 p.m. … Continue reading →

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the November 12, 2021, issue of the Texas Register. The adoption addresses specialty license plates and parking placards for vehicles of certain disabled veterans (effective January 1, 2022). The … Continue reading →

Good afternoon, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Good morning, The webDEALER system will be undergoing emergency maintenance this afternoon, Tuesday November 2, from 12:00PM to 12:30PM.  You may experience intermittent connectivity to the webDEALER system during the maintenance window. As a reminder, if you are unable to … Continue reading →

Good evening, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Good afternoon, The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as … Continue reading →

Good afternoon, The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window. As a reminder, if you are unable to print buyer’s tags, you … Continue reading →

Board Meeting Friday, October 29, 2021 – 8:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading →

Good morning, The following TxDMV phone numbers are now available: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division number 800-299-1700 We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division 800-299-1700 Support staff continue to work to resolve the issue. An update will be sent when … Continue reading →

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Motor Carrier Division 800-299-1700 Support staff are working to resolve the issue. An update will be sent when phone … Continue reading →

Good afternoon, The webDEALER emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →