Category Archives: Dealers and Manufacturers

The Texas Department of Motor Vehicles Support Staff continue to work on the webDEALER issue which some dealers are experiencing when attempting to submit and process a title transaction. At this time, we would like to provide some additional information … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers are encountering an issue with webDEALER, when attempting to submit and process a title transaction in the system.  Support Staff are working to resolve the issue. … Continue reading →

Good afternoon, The webDEALER system was available as of 12:32 PM, 5/13/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading →

Good afternoon, The webDEALER system is currently experiencing issues when creating new users, searching for exiting users, and adding existing users to locations/dealers. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles had a brief statewide interruption of service at 2:07PM today. This issue has now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas … Continue reading →

Good afternoon, The webDEALER system was available as of 3:20 PM, 4/20/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading →

Good afternoon, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles announced in December of 2020 that the temporary waivers issued by Governor Greg Abbott regarding certain vehicle registration and titling requirements would last through April 14, 2021. The … Continue reading →

Good morning,   All Texas Department of Motor Vehicles call centers are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT Department   Source: Dealers and … Continue reading →

Good morning,   All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue.    We apologize for the inconvenience and any impact on you or your customers.   … Continue reading →

Board Meeting Thursday, April 1, 2021 – 8:00 a.m. via telephone conference call using Webex or the toll free number below. If you have any technical questions about accessing the meeting, please send an email to Board.Tech.Help@txdmv.gov. Instructions for accessing … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has resolved the performance issues.    We apologize for any inconvenience. Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and Manufacturers Resolved: eLICENSING System Performance Degradation

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce has reported that eLicensing users may be experiencing issues with some functionality that is not available or running at less than optimal performance. Salesforce support staff are working to resolve the issue.  … Continue reading →

Good evening, The deployment of the eLicensing system updates were completed as of 10:47 PM this evening, 3/20/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 10.0.0 (3/20/2021 @ 10:47 PM)

Good afternoon, The webDEALER Release 10.0.0 has been postponed. A communication will be sent when a new date has been scheduled for the release. Thank you,  Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Postponed: … Continue reading →

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading →

  Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER system with Release 10.0.0 on Saturday, March 20, 2021 starting at 6:00 PM until Sunday, March 21, 2021 at 6:00 PM. During the deployment of the 10.0.0 … Continue reading →

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading →

Good morning, The network issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers and Manufacturers Resoved: Network Issue … Continue reading →

Good morning,  The agency is currently experiencing network issues and working to resolve. An update will be sent by 12:00 PM or as more information becomes available.  Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers … Continue reading →

Good afternoon, webDEALERS/webSALVAGE users may experience a slight delay or slowness as a significant number of users attempt to connect and resume processing transactions. If you experience difficulty processing transactions, please try again at a later time. We apologize for … Continue reading →

 Good afternoon, Users experiencing issues with webDEALER/webSALVAGE will need to refresh their browsers due to the emergency maintenance being completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles … Continue reading →

Good afternoon, The webDEALER/webSALVAGE emergency maintenance has been completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Division     Source: Dealers and Manufacturers Resolved: webDEALER/webSALVAGE Issue (3/5/2021 … Continue reading →