Category Archives: Dealers and Manufacturers

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue that prevented some dealers from being able to create vehicle specific tags in the eTAG system following a recent eTAG update.  Support Staff have since disabled … Continue reading →

Good afternoon, This evening, May 23, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System with Release 24.2.1 which contains the content summarized below.    eLicensing Enhancements:   Add Fingerprinting to Salvage and In-transit Please note: … Continue reading →

Good morning, The eTag limit issue has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of an eTag issue where some dealers are receiving an error message stating that they have reached their eTag issuance limit. Support Staff are aware and working on the … Continue reading →

Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) updated the eLicensing System with Release 24.2 which contains the content summarized below.    eLicensing Enhancements:   New Attachment Sections for Salvage New & … Continue reading →

Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) updated the webDealer System with Release 24.2 which contains the content summarized below.  Enhancements: • Remaining balance added for TxDMV users when allocating internet down tags. … Continue reading →

Good morning, The deployment of the webDEALER system updates were completed as of 5:14 AM this morning, Sunday, 05/12/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading →

Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (05/11/2024), lasting up to 10:00 AM Sunday (05/12/2024).  During the deployment window, you may … Continue reading →

Good afternoon, Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (05/11/2024), lasting up to 10:00 AM Sunday (05/12/2024).  During the deployment window, you may … Continue reading →

Good afternoon, The Data Center Services outage has been resolved and the webDealer System is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is … Continue reading →

Good morning, The Texas Department of Motor Vehicles’ vendor, Data Center Services (DCS), continues to troubleshoot the issue.  There is no estimated time of resolution at this time. However, we will provide another update at 2:00 pm or sooner if … Continue reading →

Good morning, It has been determined that the webDealer issue is due a larger outage occurring with the TxDMV outside vendor Data Center Services (DCS) which is affecting multiple agencies.  DCS is actively working to resolve the issue.  An update … Continue reading →

Good morning, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the issue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should … Continue reading →

Good morning, The webDEALER planned maintenance was completed as of 7:00 AM this morning,Sunday, 04/28/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. As a reminder, if you are unable to print … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning. As a reminder, if you are unable to print … Continue reading →

Good afternoon, The webDealer performance issue has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have … Continue reading →

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.  We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading →

Good afternoon, The statewide data center connectivity outage has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you … Continue reading →

Good morning, The webDealer system is operational at this time. The issues experienced this morning were caused by a statewide data center connectivity outage.  This impacted several agencies, including TxDMV.  webDealer is now functioning as normal.  However, the statewide vendor … Continue reading →