Category Archives: Dealers and Manufacturers

Initial Notification: webDEALER Issues (09/12/2023 @ 2:45 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of issues with the webDEALER system.  Support staff are working to resolve the issue.   We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department … Continue reading

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Resolved: webDEALER Connectivity Issues and Transactions (09/07/2023 12:35 PM)

Good afternoon, The webDEALER intermittent connectivity and transaction issues have been resolved. Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon as the system is accessible. Doing this will … Continue reading

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TxDMV publishes rule proposals in the September 1, 2023, issue of the Texas Register

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the September 1, 2023, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are … Continue reading

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House Bill 3288 and Revisions to the Texas Motor Vehicle Transfer Notification (Form VTR-346)

Please review and distribute as appropriate. A Vehicle Transfer Notification (VTN) allows a seller to notify the department of the transfer of a used motor vehicle. The VTN helps protect the seller from criminal or civil liability involving the vehicle … Continue reading

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Update: Inspection System Outage Resolved (08/28/2023 @ 11:47 AM)

    Good morning, The previously reported outage of the Texas Department of Public Safety’s vehicle inspection system has been resolved.  Inspections can now be completed, and all TxDMV systems will be able to verify the inspection normally.  Online registration renewals … Continue reading

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Completed: webDEALER Release 23.4 (08/27/2023 @ 5:45 AM)

Good morning, The deployment of the webDEALER system update was completed as of 5:45 AM this morning, Sunday, 08/27/2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as … Continue reading

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Completed: eLicensing Release 23.4 (08/27/2023 @ 5:45 AM)

Good morning, The deployment of the eLicensing system updates was completed as of 5:45 AM this morning, Sunday, 08/27/2023. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Dealers and Manufacturers Completed: eLicensing Release 23.4 (08/27/2023 @ 5:45 AM)

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webDealer 23.4 Addendum (08/26/2023 @ 9:30 AM)

Good morning, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System with Release 23.4 which contains the content summarized below.  Enhancements: webDealer: •  House Bill (HB) 3288: Required Data for Vehicle Transfer … Continue reading

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Reminder: webDealer Release 23.4 (08/26/2023 @ 6:00 PM)

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent … Continue reading

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Reminder: eLicensing Release 23.4 (08/26/2023 @ 6:00 PM)

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent connectivity issues when accessing the eLicensing System.  … Continue reading

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DPS Inspection System Outage – Dealer Impact

The Texas Department of Public Safety (DPS) is experiencing issues that are preventing inspections from being saved to the database. Due to this vehicle inspection issue, vehicle inspections cannot be conducted by inspection stations after August 23, 2023. This outage … Continue reading

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Initial Notification: webDealer Release 23.4 (08/26/2023 @ 6:00 PM)

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent … Continue reading

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Initial Notification: eLicensing Release 23.4 (08/26/2023 @ 6:00 PM)

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent connectivity issues when accessing the eLicensing System.  … Continue reading

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TxDMV Board Meeting – August 17, 2023

TxDMV Board MeetingThursday, August 17, 2023 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading

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Resolved: webDealer Maintenance Completed (08/04/2023 @ 09:40 PM)

Good evening, The webDealer system maintenance is completed. The webDealer system is now available. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter … Continue reading

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Initial Notification: webDealer Pending Critical Maintenence (08/04/2023 @ 09:00 PM)

Good evening, The Texas Department of Motor Vehicles (TxDMV) plans to implement critical maintenance for the webDealer System.  The maintenance is scheduled to begin this evening, Friday, August 4, starting at 9:00 PM, lasting up to 9:30 PM. Due to … Continue reading

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Initial Notification: webDealer unavailable (08/04/2023 @ 02:00 PM)

Good afternoon, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the issue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should use your … Continue reading

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Senate Bill 505-Electric Vehicle Fee

Please review and distribute as appropriate. As a result of Senate Bill (SB) 505, passed by the 88th regular legislative session, fully electric cars and trucks with a gross vehicle weight of 10,000 lbs. or less will be assessed an … Continue reading

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Resolved: webDEALER Intermittent Performance Issues (06/30/2023 3:15 PM)

Good afternoon, The webDEALER intermittent performance issues have been resolved. We apologize for the inconvenience and any impact on you or your customers.Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon … Continue reading

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Initial Notification: webDEALER Intermittent Performance Issues (06/30/2023 10:37 AM)

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

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RESOLVED: webDealer now available (06/23/2023 @ 11:30 AM)

Good morning, Last night, the Department of Information Resources (DIR) Data Center Services (DCS) vendor notified TxDMV of a significant technical event which resulted in severe impact to the databases supporting our critical applications. As a result, our vendor had no … Continue reading

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Initial Notification: webDealer Unavailable (06/23/2023 @ 07:00 AM)

Good morning, Last night, the Department of Information Resources (DIR) Data Center Services (DCS) vendor notified TxDMV of a significant technical event which resulted in severe impact to the databases supporting our critical applications. As a result our vendor had no … Continue reading

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Initial Notification: webDealer Unavailable (06/22/2023 @ 08:05 PM)

Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for webDealer.  Due to the nature of this maintenance, the webDealer system is currently unavailable.  As a reminder, if you are unable to print buyer’s tags, you should … Continue reading

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Completed: webDEALER System Maintenance (06/19/2023 @ 11:00 PM)

Good evening, The webDEALER system maintenance was completed as of 11:00 PM this evening, Monday, 06/19/2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system … Continue reading

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Initial Notification: webDealer Scheduled Maintenance (06/19/2023 @ 04:15 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the webDealer System starting at 10:00 PM this evening, Monday(06/19/2023), lasting up to 11:00 PM. During the deployment window, you may experience intermittent connectivity when accessing the webDealer system.  As a … Continue reading

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