Category Archives: Tax Assessor-Collectors

Good afternoon, Voice service to all the Regional Service Centers is now available.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor Vehicles IT Department           … Continue reading →

Good afternoon, Based on this morning’s Data Center Services (DCS) network issues, TxDMV is aware of reported RTS connectivity issues, and that some RTS users could not log in. If you are a RTS user that did not experience a … Continue reading →

Good afternoon, TxDMV is aware of a brief RTS system connectivity issue that occurred earlier this morning.  The network issue originated at the Data Center Services (DCS) level, impacting many agencies, including TxDMV. The network connectivity issue has since been … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

  Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           … Continue reading →

    Good afternoon, The RTS system is experiencing intermittent slowness when processing transactions.  Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers.   … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:05 PM last night, Saturday, 03/22/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (3/22/2025), lasting up to 10:00 AM Sunday (3/23/2025). During the deployment window, the RTS POS and associated systems … Continue reading →

Good morning, Over the weekend of March 22, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 25.2which contains the content summarized below.  Enhancements: •  Cognos Report – VTR Funds Adjustments … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (3/22/2025), lasting up to 10:00 AM Sunday (3/23/2025). During the deployment window, the RTS POS and associated systems … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (3/22/2025), lasting up to 10:00 AM Sunday (3/23/2025). During the deployment window, the RTS POS and associated systems … Continue reading →

Good afternoon, The AT&T network outage affecting the TxDMV Wichita Falls Regional Service Center and other sites in the West Texas region has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, … Continue reading →

Good afternoon, An AT&T network outage is affecting the TxDMV Wichita Falls Regional Service Center and other sites in the West Texas region. Support Staff are aware of the issue and have rerouted phone calls to alternate RSC locations as … Continue reading →

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 9:15 AM this morning, Sunday, 03/02/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (03/02/2025 @ 9:15 … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (03/02/2025), lasting up to 11:00 AM. Note: A notification update will be published once the RTS system maintenance … Continue reading →

    REMINDER – New Training Course on TalentLMS for Learners C-101 – Introduction to Motor Vehicle Fraud   As a reminder, on February 18, 2025, the Compliance Services Section (CSS) announced the expansion of title fraud training offerings. The … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (03/02/2025), lasting up to 11:00 AM. Note: A notification update will be published once the RTS system maintenance … Continue reading →

Please review and distribute as appropriate.                         New Training Course on TalentLMS for Learners                            C-101 – … Continue reading →

Good morning, The Texas Department of Motor Vehicles Support Staff are aware of an issue that started Friday, where some counties received the message “error 2332 RTS approval not successful” while approving their webSUB batch. Support Staff have since resolved … Continue reading →

Good afternoon, Over the weekend of January 18, 2025, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 25.1.1 which contains the content summarized below.  Enhancements: •   HB 3297 Commercial vehicle inspection types: … Continue reading →