Category Archives: Tax Assessor-Collectors

Resolved: Cognos Reports delayed (01/08/2025 @ 11:10 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reports Delayed (01/08/2025 @ 8:15 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Initial Notification: Inspection Issues (01/07/2025 @ 5:44 PM)

Good afternoon, Texas Department of Motor Vehicles’ staff are aware of issues with the TxDMV systems and inspection requirements. Support Staff are working to resolve the issue and it is priority. We apologize for any impact on you and your … Continue reading

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Resolved: Cognos Reports delayed (01/07/2025 @ 10:35 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reports Delayed (01/07/2025 @ 8:33 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Update: RTS Batch '99 Report' is delayed (01/06/2025 @ 3:15 PM)

Good afternoon, TxDMV ‘Internet Renewals’ transactions that would have processed 01/03/2025 will be combined with tonight’s transactions (01/06/2025) and will show together on the 99 Report. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Resolved: RTS Verify Insurance Issue (01/03/2025 @ 5:05 PM)

Good afternoon, Our vendor, Texas Sure has resolved the issue where counties had to manually verify each customers insurance on registration transactions. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading

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Initial Notification: RTS Verify Insurance Issue (01/03/2025 @ 3:55 PM)

Good afternoon, It has been reported that when counties are renewing vehicle registration for customers,users are being prompted to manually verify the customer’s insurance.  This is due to an outage with our vendor, Texas Sure. Texas Sure Support Staff are … Continue reading

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Initial Notification: RTS Batch '99 Report' is delayed (01/03/2025 @ 1:55 PM)

Good afternoon, The TxDMV ‘Internet Renewals’ transaction processing (the ’99 Report’) will not be run this evening. Troubleshooting continues for the internet transactions. A further update will be provided on Monday morning, January 06, 2025.  We apologize for the inconvenience … Continue reading

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Completed: RTS Release 25.1 (01/01/2025 @ 12:25 AM)

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 12:25 AM this morning, Wednesday, 01/01/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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Final Reminder: RTS Release 25.1 (12/31/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Tuesday (12/31/2024), lasting up to 10:00 AM Wednesday (01/01/2025). During the deployment window, the RTS POS and associated systems … Continue reading

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County RTS Release Notes 25.1 (12/27/2024 @ 2:00 PM)

Good afternoon, On Tuesday, December 31, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 25.1 which contains the content summarized below.  Enhancements:  •    Enhance the existing COGNOS – Fee … Continue reading

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Reminder: RTS Release 25.1 (12/31/2024 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Tuesday (12/31/2024), lasting up to 10:00 AM Wednesday (01/01/2025). During the deployment window, the RTS POS and associated systems … Continue reading

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Initial Notification: RTS Release 25.1 (12/31/2024 @ 6:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Tuesday (12/31/2024), lasting up to 10:00 AM Wednesday (01/01/2025). During the deployment window, the RTS POS and associated systems … Continue reading

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Paper Registration Renewal Notice Incorrect Fee Calculation

Please review and distribute as appropriate. The recent 24.3.1 Registration and Title System release that deployed October 12, 2024, introduced the display of the INSPECTION REPLACEMENT FEE and the EMISSIONS INSPECTION on the vehicle registration renewal notice. We identified a … Continue reading

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Completed: RTS Planned Maintenance (12/8/2024 @ 2:52 PM)

Good afternoon, The Registration and Titling System (RTS) planned maintenance was completed as of 2:52 PM this afternoon, Sunday, 12/8/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (12/8/2024 @ 2:52 … Continue reading

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Update: RTS Planned Maintenance (12/8/2024 @ 11:15 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (12/8/2024), lasting up to 11:00 AM Sunday morning (12/8/2024). During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  … Continue reading

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Completed: RTS Planned Maintenance (12/7/2024 @ 12:25 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 12:25 AM yesterday morning, Saturday, 12/7/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (12/7/2024 @ 12:25 … Continue reading

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Initial Notification: RTS Planned Maintenance (12/8/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (12/8/2024), lasting up to 11:00 AM Sunday morning (12/8/2024). During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  … Continue reading

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Initial Notification: RTS Planned Maintenance (12/6/2024 @ 6:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 6:00 PM, Friday (12/6/2024), lasting up to 8:00 AM, Saturday morning (12/7/2024). Note: A notification update will be published once the … Continue reading

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Completed: RTS System Maintenance (11/10/2024 @ 11:38 AM)

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 11:38 AM this morning, Sunday, November 10, 2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System … Continue reading

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Reminder Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (11/10/2024), lasting up to 11:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Initial Notification: RTS System Maintenance (11/10/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing systemmaintenance for the Registration and Title System (RTS) starting at 5:00 AM, Sunday (11/10/2024), lasting up to 11:00 AM Sunday morning. During the deployment window, the RTS POS … Continue reading

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Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Good morning, The RTS login issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS … Continue reading

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Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Good morning, We are aware that some users are experiencing RTS login issues. Support staff are working to resolve the issue. An update will be sent once the issue has been resolved.   Thank you, Texas Department of Motor Vehicles … Continue reading

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