Category Archives: Tax Assessor-Collectors

Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). During the deployment window, the RTS POS and associated systems … Continue reading

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Resolved: Cognos Reports delayed (06/04/2025 @ 9:40 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (06/04/2025 @ 9:40 AM)

Initial Notification: Cognos Reports Delayed (06/04/2025 @ 8:04 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (06/04/2025 @ 8:04 AM)

Initial Notification: RTS Release 25.3 (6/30/2025 @ 5:30 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). During the deployment window, the RTS POS and associated systems … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Release 25.3 (6/30/2025 @ 5:30 PM)

Completed: RTS Planned Maintenance (06/01/2025 @ 8:05 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 8:05 AM this morning, Sunday, 06/01/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (06/01/2025 @ 8:05 … Continue reading

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Initial Notification: RTS Planned Maintenance (06/01/2025 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (06/01/2025), lasting up to 11:00 AM. A notification will be published once the RTS system maintenance is completed. … Continue reading

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Initial Notification: New Phishing Scam on PDF attachments from a known user (05/28/2025 @ 1:07 PM)

Good afternoon, We want to inform you about a current phishing scam (pictured below) exploiting OneDrive. Scammers are sending emails that appear to come from a multi-function printer utility, presenting a personal document from a user’s OneDrive account to create … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: New Phishing Scam on PDF attachments from a known user (05/28/2025 @ 1:07 PM)

Completed: RTS Scheduled Maintenance (05/17/2025 @ 11:45 PM)

Good morning, The Registration and Titling System (RTS) scheduled maintenance was completed as of 11:45 PM last night, Saturday, 05/17/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Scheduled Maintenance (05/17/2025 … Continue reading

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Resolved: Cognos Reports delayed (05/15/2025 @ 10:18 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (05/15/2025 @ 10:18 AM)

Initial Notification: Cognos Reports Delayed (05/15/2025 @ 7:50 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (05/15/2025 @ 7:50 AM)

Reminder: RTS Scheduled Maintenance (05/17/2025 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenanceon the Registration and Title System (RTS) starting at 6:00 PM Saturday (05/17/2025), lasting up to 10:00 AM Sunday (05/18/2025). During the deployment window, the RTS POS … Continue reading

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Informational: RTS Performance Issues and Transactions (05/12/2025 @ 3:38 PM)

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users could not log in. If you are a RTS user that did not experience a login issue and/or did not experience anylock out on your … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Informational: RTS Performance Issues and Transactions (05/12/2025 @ 3:38 PM)

Resolved: RTS Unavailable (05/12/2025 @ 3:35 PM)

Good afternoon, The issue where some users could not access the RTS system has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Unavailable (05/12/2025 @ 3:35 PM)

Initial Notification: RTS Unavailable (05/12/2025 @ 2:37 PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (05/12/2025 @ 2:37 PM)

Initial Notification: RTS Scheduled Maintenance (05/17/2025 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenanceon the Registration and Title System (RTS) starting at 6:00 PM Saturday (05/17/2025), lasting up to 10:00 AM Sunday (05/18/2025). During the deployment window, the RTS POS … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance (05/17/2025 @ 6:00 PM)

Informational: RTS Performance Issues and Transactions (05/12/2025 @ 10:23 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users could not log in. If you are a RTS user that did not experience a login issue and/or did not experience anylock out on your … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Informational: RTS Performance Issues and Transactions (05/12/2025 @ 10:23 AM)

Resolved: RTS Issue (05/12/2025 @ 10:20 AM)

Good morning, The issue where some users could not access the RTS system has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Issue (05/12/2025 @ 10:20 AM)

Initial Notification: RTS Issue (05/12/2025 @ 8:52 AM)

Good morning, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Issue (05/12/2025 @ 8:52 AM)

Resolved: Cognos Reports delayed (05/09/2025 @ 10:25 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (05/09/2025 @ 10:25 AM)

Initial Notification: Cognos Reports Delayed (05/09/2025 @ 8:20 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (05/09/2025 @ 8:20 AM)

Resolved: Cognos Reports delayed (05/08/2025 @ 11:15 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (05/08/2025 @ 11:15 AM)

Initial Notification: Cognos Reports Delayed (05/08/2025 @ 8:05 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (05/08/2025 @ 8:05 AM)

Resolved: Cognos Reports delayed (05/07/2025 @ 1:40 PM)

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (05/07/2025 @ 1:40 PM)

Initial Notification: Cognos Reports Delayed (05/07/2025 @ 8:27 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (05/07/2025 @ 8:27 AM)

Resolved: RTS Intermittent Slowness (04/29/2025 4:35 PM)

  Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Intermittent Slowness (04/29/2025 4:35 PM)