Category Archives: Tax Assessor-Collectors

The Timed Permit event in RTS is now able to issue permits for all customers. We appreciate your patience as we worked to restore services.  IT Services Division           Source: Tax Assessor-Collectors Resolved Notification: Timed Permit … Continue reading →

  The Texas Department of Motor Vehicles is aware that the Timed Permit event in RTSis currently unable to issue permits for some customers. Support Staff are working to resolve the issue. IT Services Division           … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 1:27 AM this morning, Sunday, 08/30/2026. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 26.3 (08/30/2026 @ … Continue reading →

Good afternoon, On the evening of Friday, August 29, 2026, the Texas Department of Motor Vehicles (TxDMV) willupdate the Registration and Titling System (RTS) with Release 26.2 which contains the content summarized below:  Enhancements: •   Vehicles Sold By Dealer Report  … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (08/29/2026), lasting up to 10:00 AM Sunday (08/30/2026). During the deployment window, the RTS Point-of-Sale (POS) and associated … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (08/29/2026), lasting up to 10:00 AM Sunday (08/30/2026). During the deployment window, the RTS Point-of-Sale (POS) and associated … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (08/29/2026), lasting up to 10:00 AM Sunday (08/30/2026). During the deployment window, the RTS Point-of-Sale (POS) and associated … Continue reading →

All Cognos reports are now available. We appreciate your patience as we worked to restore services.  IT Services Division             Source: Tax Assessor-Collectors Resolved: Cognos Reports delayed (08/10/2026 @ 10:50 AM)

Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  Daily USAS … Continue reading →

All Cognos reports are now available. We appreciate your patience as we worked to restore services.  IT Services Division             Source: Tax Assessor-Collectors Resolved: Cognos Reports delayed (08/05/2026 @ 9:44 AM)

Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  Daily USAS … Continue reading →

The TexasSure planned system maintenance was completed as of 2:45 PM, this afternoon,Sunday, July 26, 2026.  IT Services Division     Source: Tax Assessor-Collectors Completed: TexasSure Planned Maintenance (07/26/2026 @ 2:45 PM)

We have received a notification from TexasSure for planned system maintenance on Sunday, July 26, 2026, starting at 12:00 PM, lasting up to 3:00 PM. TexasSure is used for insurance verification in renewal events. During the maintenance window the system … Continue reading →

The issue affecting network services causing RTS slowness has been resolved. RTS is now available for all users. We are aware of printer issues at some counties and are actively resolving the remaining issues. IT Services Division     Source: … Continue reading →

We have received reports that RTS users may be experiencing slower than normal response times. Support staff are aware of a network issue and actively working to restore normal performance as quickly as possible. An update will be provided as … Continue reading →

The issue affecting network services has been resolved. RTS is now available for all users. IT Services Division             Source: Tax Assessor-Collectors Resolved: RTS Unavailable for Some Users (07/17/2026 @ 6:24 PM)

TxDMV is continuing to work on restoring network services. Support staff are working with the service providers to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide an update once the issue has been … Continue reading →

TxDMV is continuing to work on restoring network services. Support staff are working the service providers to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide an update once the issue has been resolved. … Continue reading →

TxDMV is aware that RTS is unavailable for some Counties and RSCs. Our network service provider is experiencing network issues and we have tickets open with them. Support staff are working with them to resolve the issue as quickly as … Continue reading →

  The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  Texas Department of Motor Vehicles IT Services Division           Source: Tax … Continue reading →

TxDMV will be performing scheduled maintenance on the RTS PAL environment beginning on July 23, 2026, at 8:00 AM and continuing through August 10, 2026, at 8:00 AM. During this time, the system will be unavailable while Support Staff prepare … Continue reading →

The weekly data for the Cognos IRP Transmittal Report will be delayed one day. It will be available on Friday, 7/10/2026.   IT Services Division       Source: Tax Assessor-Collectors Informational: Cognos IRP Transmittal Invoice Report (07/8/2026 @ X:XX AM)

TxDMV will be performing scheduled maintenance on the RTS PAL environment beginning on July 23, 2026, at 8:00 AM and continuing through August 10, 2026, at 8:00 AM. During this time, the system will be unavailable while Support Staff prepare … Continue reading →

Transactions for counties 001-075, occurring on Saturday, Sunday, and Monday, will be processed tonight along with the Tuesday transactions for those counties. On Thursday morning (6/25), counties 001-075 will see all of these transactions on their Cognos reports and can … Continue reading →

TxDMV is currently aware of an issue affecting Cognos reports and the posting of transactions for counties 001-075. We will provide a follow-up communication with additional details regarding both the transactions and reports. IT Support Staff are actively working to … Continue reading →