Category Archives: Tax Assessor-Collectors

RESOLVED: Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/03/2025 @ 11:58 AM)

Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is missing from … Continue reading

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RESOLVED: Vehicle Class Not Set for Non-Titled Records – Action Required (07/03/2025 @ 11:25 AM)

Good morning, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, counties need … Continue reading

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County RTS Release Notes 25.3 (07/02/2025 @ 12:20 PM)

Good afternoon, On the evening of June 30, 2025, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 25.3 which contains the content summarized below.  Enhancements: •  HB 718 POS Timed Permit – Issuing … Continue reading

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UPDATE Notification: RTS Unavailable (07/02/2025 @ 12:10 PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  Update 07/02/2025 @ 12:10 PM Some counties experienced a vendor related internet outage earlier … Continue reading

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Initial Notification: RTS Unavailable (07/02/2025 @ 8:30 AM)

Good monring, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: Cognos Reports Delayed (07/02/2025 @ 8:03 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Vehicle Class Not Set for Non-Titled Records – Action Required (07/01/2025 @ 2:50 PM)

      Good afternoon, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, … Continue reading

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Temporary Issue with 30-Day Permit/Plate Printing – Action Required (07/01/2025 @ 11:43 AM)

      Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is … Continue reading

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Completed: RTS Release 25.3 (06/30/2025 @ 11:15 PM)

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:15 PM last evening, Monday 06/30/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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Informational: RTS Batch 'Internet Renewal' 99 Report' for July 1, 2025 will be delayed

Good afternoon, Due to the implementation of RTS Release 25.3 on June 30, 2025, the internet renewal transactions will not be processed on that day. As a result:      • The 99 Report on July 1 will be empty.      • Transactions … Continue reading

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Final Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM Central Time)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM Central Time (CT) on Monday, June 30, 2025 and the update may last up to 11:59 PM Central Time … Continue reading

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Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM Central Time)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM Central Time (CT) on Monday, June 30, 2025 and the update may last up to 11:59 PM Central Time … Continue reading

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Resolved: RTS Unavailable (06/19/2025 @ 5:30 PM)

Good afternoon, The issue where some users could not access the RTS system has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   … Continue reading

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Initial Notification: RTS Unavailable (06/19/2025 @ 5:15 PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (06/19/2025 @ 5:15 PM)

Reminder: RTS Release 25.3 (6/30/2025 @ 5:30 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). During the deployment window, the RTS POS and associated systems … Continue reading

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Resolved: Cognos Reports delayed (06/04/2025 @ 9:40 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reports Delayed (06/04/2025 @ 8:04 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Initial Notification: RTS Release 25.3 (6/30/2025 @ 5:30 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 5:30 PM, Monday, (06/30/2025), lasting up to 11:59 PM, Monday, (06/30/2025). During the deployment window, the RTS POS and associated systems … Continue reading

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Completed: RTS Planned Maintenance (06/01/2025 @ 8:05 AM)

Good morning, The Registration and Titling System (RTS) planned maintenance was completed as of 8:05 AM this morning, Sunday, 06/01/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Planned Maintenance (06/01/2025 @ 8:05 … Continue reading

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Initial Notification: RTS Planned Maintenance (06/01/2025 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing plannedmaintenance for the RTS System starting at 5:00 AM, Sunday (06/01/2025), lasting up to 11:00 AM. A notification will be published once the RTS system maintenance is completed. … Continue reading

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Initial Notification: New Phishing Scam on PDF attachments from a known user (05/28/2025 @ 1:07 PM)

Good afternoon, We want to inform you about a current phishing scam (pictured below) exploiting OneDrive. Scammers are sending emails that appear to come from a multi-function printer utility, presenting a personal document from a user’s OneDrive account to create … Continue reading

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Completed: RTS Scheduled Maintenance (05/17/2025 @ 11:45 PM)

Good morning, The Registration and Titling System (RTS) scheduled maintenance was completed as of 11:45 PM last night, Saturday, 05/17/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Scheduled Maintenance (05/17/2025 … Continue reading

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Resolved: Cognos Reports delayed (05/15/2025 @ 10:18 AM)

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reports Delayed (05/15/2025 @ 7:50 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Reminder: RTS Scheduled Maintenance (05/17/2025 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenanceon the Registration and Title System (RTS) starting at 6:00 PM Saturday (05/17/2025), lasting up to 10:00 AM Sunday (05/18/2025). During the deployment window, the RTS POS … Continue reading

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