Category Archives: Tax Assessor-Collectors

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance for the RTS System starting at 5:00 AM , Sunday (09/14/2025), lasting up to 11:00 AM. Note: A notification will be published once the RTS maintenance … Continue reading →

Good afternoon, Due to a Shared Technology Services (STS) data center outage, which resulted in critical system issues, the RTS report generation process did experience intermittent connectivity over the last couple of days. This may have resulted in some delayed … Continue reading →

Good afternoon, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (09/11/2025 @ … Continue reading →

Good morning, Certain report data did not not meet the cut-off timeline for processing.  For this reason, some Cognos Reporting will be delayed as follows: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice … Continue reading →

Good morning, The Cognos system is currently unavailable due to a Shared Technology Services (STS)data center outage. The STS Data Center Services (DCS) vendors and DIR have beenworking with support staff overnight to correct the issue. However, no resolution hasbeen … Continue reading →

Good morning, The RTS is currently unavailable due to a Shared Technology Services (STS) data center outage.The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnightto correct the issue; however, no resolution has been … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:55 PM last night, Sunday 08/23/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading →

Good afternoon, On the evening of August 23, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 25.4 which contains the content summarized below.  Enhancements:             … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (08/23/2025), lasting up to 10:00 AM Sunday (08/24/2025). During the deployment window, the RTS POS and associated systems … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (08/23/2025), lasting up to 10:00 AM Sunday (08/24/2025). During the deployment window, the RTS POS and associated systems … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good morning, The Disabled Placard function in RTS is now available.   We apologize for the inconvenience and any impact on you or your customers.   Thank you,  Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors … Continue reading →

Good morning, The Texas Department of Motor Vehicles is aware that the Disabled Placard event in RTS is currently unable to issue placards due to a system error.  IT Support Staff are working to resolve the issue. We apologize for … Continue reading →

Good afternoon, Over the weekend of 07/19/2025, the TxDMV will be conducting scheduled workstation maintenance. Your office has been identified as having some workstations subject to this maintenance. Once the scheduled maintenance begins, identified workstations in your office will be … Continue reading →

Good morning, We are aware of the printer and sticker paper receipt issue affecting 30-day permit/plates and are actively working on a solution. Sticker paper receipts are not printing from the proper print tray, and the VOID is missing from … Continue reading →

Good morning, We are aware the Registration and Title System is not properly setting the vehicle class for non-titled records. We are actively working on a solution. In the interim, to ensure vehicle records are properly set up, counties need … Continue reading →