Category Archives: Tax Assessor-Collectors

Planned Maintenance – Cognos (02/15/2026 @ 5:00 AM)

Planned maintenance has been scheduled for Sunday, February 15, 2026. The maintenance window will run from 5:00 AM to 10:00 AM and the Cognos system will be unavailable. A notification will be published once the maintenance is completed. This maintenance … Continue reading

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Resolved: Cognos Unavailable (02/04/2026 @ 2:00 PM)

The Cognos system is now available. We appreciate your patience as we worked to restore services. IT Services Division     Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/04/2026 @ 2:00 PM)

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Initial Notification: Cognos Unavailable (02/03/2026 @ 4:40 PM)

The Cognos system is currently unavailable. Support Staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Texas Department of Motor Vehicles IT Department         Source: Tax … Continue reading

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Completed: Cognos Scheduled Maintenance (02/01/2026 @ 11:06 AM)

The planned system maintenance for the Cognos System was completed as of 11:06 AM, Sunday 02/01/2026. We appreciate your patience and cooperation as we worked to complete this essential maintenance work for Cognos. Texas Department of Motor Vehicles IT Services … Continue reading

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Final Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Planned maintenance has been rescheduled to Sunday, February 1, 2026. The maintenance window will run from 5:00 AM to 4:00 PM and the Cognos system will be unavailable. A notification will be published once the maintenance is completed. This maintenance … Continue reading

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Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Planned maintenance has been rescheduled to Sunday, February 1, 2026. The maintenance window will run from 5:00 AM to 4:00 PM and the Cognos system will be unavailable. A notification will be published once the maintenance is completed. This maintenance … Continue reading

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Rescheduled: Planned Maintenance: Cognos (01/23/2026 @ 4:55 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be rescheduling planned maintenance for this weekend. We will implement the following changes to the Cognos System next weekend,Sunday, (02/01/2026), starting at 5:00 AM, lasting up to 4:00 PM.  Thank … Continue reading

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Final Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to4:00 PM, Sunday (01/25/2026). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to4:00 PM, Sunday (01/25/2026). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Initial Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to4:00 PM, Sunday (01/25/2026). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Informational: RESOLVED – Cognos Reports – Funds Remittance and Week-to-Date reports (01/07/2025 @ 7:01PM)

Good evening, The online discount issue for the Funds Remittance and Week-to-Date reports has been resolved. Counties should be able to reconcile the Funds Remittance Week-to-Date reports and re-run reportsfrom previous weeks as needed. If you experience any issues, please … Continue reading

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Informational: Cognos Reports and Convenience Fee (12/11/2025 @ 4:16 PM)

Good afternoon, The Texas Department of Motor Vehicles are aware that some Cognos reports are missing the $1.00 discount for online purchases made before 12/7.  IT Support Staff are actively working to identify what caused it to happen and to … Continue reading

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UPDATED: RTS County Release Notes 26.1 (Version 2) (12/10/2025 @ 3:30 PM)

Good afternoon, On the evening of December 06, 2025, the Texas Department of Motor Vehicles (TxDMV) updatedthe Registration and Titling System (RTS) with Release 26.1 which contains the content summarized below. (The content list has been updated from the prior … Continue reading

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Information: Processing & Handling Fee for Online Registration Renewals (12/09/2025 @ 3:04 PM)

Good afternoon, Effective 12:00 AM on December 7, 2025, with the 26.1 Release, the $1 ProcessingHandling (P&H) Fee discount for online renewal transactions has been eliminated. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

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Completed: RTS Release 26.1 (12/07/2025 @ 06:00 AM)

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 12:55 AM this morning, Sunday, 12/07/2025. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 26.1 (12/07/2025 @ … Continue reading

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FINAL Reminder Notification: RTS Release 26.1 (12/06/2025 @ 6:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (12/06/2025), lasting up to 10:00 AM Sunday (12/07/2025). During the deployment window, the RTS Point-of-Sale (POS) and associated … Continue reading

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RTS County Release Notes 26.1 (12/04/2025 @ 2:44 PM)

Good afternoon, On the evening of December 06, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 26.1 which contains the content summarized below.  Enhancements:         •  72-Hour … Continue reading

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Initial Notification: RTS Issue Processing Transactions (12/04/2025 @ 11:00 AM)

    Good morning, We are aware of an issue that caused some users to experience difficulties processing transactions. Support staff identified and resolved the issue.  We apologize for the inconvenience and any impact on you or your customers.   Thank … Continue reading

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Reminder Notification: RTS Release 26.1 (12/06/2025 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (12/06/2025), lasting up to 10:00 AM Sunday (12/07/2025). During the deployment window, the RTS Point-of-Sale (POS) and associated … Continue reading

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Initial Notification: RTS Release 26.1 (12/06/2025 @ 6:00 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (12/06/2025), lasting up to 10:00 AM Sunday (12/07/2025). During the deployment window, the RTS Point-of-Sale (POS) and associated … Continue reading

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Resolved: RTS – Cognos Reporting and Monthly Funds Reports (10/28/2025 @ 10:12AM)

Good morning, TxDMV has corrected the issue with the Cognos Monthly Funds Report (Sales Tax) for the IRP Registration Emissions.  Please re-run your Cognos Monthly Funds Report to ensure all data in your reports has been updated. We apologize for … Continue reading

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CANCELLED: Cognos Scheduled Maintenance (10/19/2025 @ 05:00 AM)

Good afternoon, Tomorrow’s planned system maintenance for the Cognos Systemhas been cancelled and will be rescheduled for a future date. We will provide an update notification once a future maintenance date is confirmed. Thank you, Texas Department of Motor VehiclesIT … Continue reading

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Final Reminder Notification: Cognos Scheduled Maintenance (10/19/2025 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will perform system maintenance starting at 5:00 AM, Sunday (10/19/2025), lasting up to4:00 PM, Sunday (10/19/2025). Due to the nature of this maintenance, the Cognos reporting system will be unavailable during … Continue reading

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Resolved: Cognos Unavailable (10/17/2025 @ 11:55 AM)

Good morning, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (10/17/2025 @ … Continue reading

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Initial Notification: Cognos Unavailable (10/17/2025 @ 8:18 AM)

Good morning, The Cognos system is currently unavailable. Support Staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department   … Continue reading

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