Category Archives: Tax Assessor-Collectors

  Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           … Continue reading →

    Good afternoon, The RTS system is experiencing intermittent slowness when processing transactions.  Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good morning, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (04/29/2025 @ … Continue reading →

Good morning, The Cognos system is currently unavailable. Support Staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department   … Continue reading →

Good morning, The Registration and Titling System (RTS) scheduled maintenance was completed as of 7:50 AM this morning, Sunday, 04/27/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Scheduled Maintenance (04/27/2025 … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenanceon the Registration and Title System (RTS) starting at 5:00 AM Sunday (04/27/2025), lasting up to 11:00 AM (04/27/2025). During the deployment window, the RTS POS and … Continue reading →

Good afternoon, The issue where some users could not access the RTS system has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division   … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles has received reports that RTS is unavailable for some counties. Support staff are working to resolve the issue.  We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenanceon the Registration and Title System (RTS) starting at 5:00 AM Sunday (04/27/2025), lasting up to 11:00 AM (04/27/2025). During the deployment window, the RTS POS and … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Week/Month to Date Fees Report3  Monthly Funds Report An update will be provided when the above reports become available. We apologize for the inconvenience and … Continue reading →

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good afternoon, Voice service to all the Regional Service Centers is now available.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor Vehicles IT Department           … Continue reading →

Good afternoon, Based on this morning’s Data Center Services (DCS) network issues, TxDMV is aware of reported RTS connectivity issues, and that some RTS users could not log in. If you are a RTS user that did not experience a … Continue reading →

Good afternoon, TxDMV is aware of a brief RTS system connectivity issue that occurred earlier this morning.  The network issue originated at the Data Center Services (DCS) level, impacting many agencies, including TxDMV. The network connectivity issue has since been … Continue reading →

Good morning, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

  Good afternoon, The RTS system intermittent slowness issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division           … Continue reading →

    Good afternoon, The RTS system is experiencing intermittent slowness when processing transactions.  Support staff are aware and working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and any impact on you or your customers.   … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) update was completed as of 11:05 PM last night, Saturday, 03/22/2025. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) starting at 6:00 PM Saturday (3/22/2025), lasting up to 10:00 AM Sunday (3/23/2025). During the deployment window, the RTS POS and associated systems … Continue reading →