Category Archives: Tax Assessor-Collectors

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue where registration fees are being charged when doing a Correct Title Rejection with anownership evidence code of “Out of State” in Registration and Title System (RTS) Point-of-Sale (POS).  This … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of an issue where the owner information is not populating in the Registration and Title System (RTS)Point-of-Sale (POS) receipt for new titles.  Support Staff are currently troubleshootingthe issue.  There is … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 05:23 AM this morning, Sunday, 02/19/2023. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 23.2 (02/19/2023 … Continue reading →

Good afternoon, On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading →

Good afternoon, Over the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.2 which contains the content summarized below.  Enhancements:  RTS: •  Added Functionality to Invalidate … Continue reading →

Good afternoon, On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading →

Good afternoon, On the weekend of February 18, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading →

  Good afternoon, The funds remittance issue in RTS has been resolved as of 4:10 PM today, Friday, February 10, 2023. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS Funds Remittance … Continue reading →

Good afternoon,   It has been reported that there are issues running the Fund Remittance Report. Support staff are working to resolve the issue. An update will be provided as more information becomes available.   We apologize for the inconvenience and … Continue reading →

Good afternoon, The Cognos Application is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department         Source: Tax Assessor-Collectors Resolved: Cognos … Continue reading →

Good morning, We are aware that Cognos is currently unavailable, and we are working to resolve the issue. We will send another update when Cognos is available.  We apologize for the inconvenience and any impact on you or your customers.   Thank … Continue reading →

Good evening, RTS POS Service Desk maintenance was completed as of 7:10 PM this evening, Friday, January 20, 2023. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS POS Service Desk Maintenance (01/20/2023 … Continue reading →

Good afternoon, As a result of a RTS POS Service Desk issue we experienced this morning,IT Support Staff will be engaging in further maintenance activities for RTSPOS Service Desk from 7:00 PM through 9:00 PM this evening, Friday, January 20, 2023. … Continue reading →

Good morning, The RTS login issue has been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: RTS … Continue reading →

Good morning, We are aware that some users are experiencing RTS login issues. Support staff are working to resolve the issue. An update will be sent once the issue has been resolved.   Thank you, Texas Department of Motor Vehicles … Continue reading →

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading →

Good morning, The following Cognos reports are now available: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice Report Thank you,   Texas Department of Motor Vehicles IT Services Division       … Continue reading →

Good morning, Certain report data did not not meet the cut-off timeline for processing.  For this reason, some Cognos Reporting will be delayed as follows: 1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  IRP Transmittal Invoice … Continue reading →

Good morning, The MVDI system authentication / login issues have been resolved. You should now be able to login to MVDI. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor … Continue reading →

Good morning, TxDMV is aware of reported MVDI system authentication / login issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading →

Good afternoon, We are aware of an issue where some dealers are not returning from the Independent (GDN) Motor Vehicle Dealers List.  The Dealer lookup issue is now resolved.  A fix was implemented this morning, 11/23/2022, shortly after 11:00 AM.  Dealer … Continue reading →

Good afternoon, TxDMV has implemented a fix for 72hr/144hr Temporary Permits in RTS Point of Sale (POS), in addition to Online Temporary Permits.  You should no longer experience any issues when requesting 72hr/144hr Temporary Permits via RTS POS or directly online.   Resolved: … Continue reading →

Good afternoon, TxDMV has implemented the fix for 72hr/144hr Temporary Permits in RTS Point ofSale (POS) on 11/15/2022 at 10:00 PM.  The fix for Online Temporary Permits will be  implemented tonight, 11/16/2022, after business hours.   Resolved: •  Temporary Permits at … Continue reading →

Good afternoon, TxDMV is aware of issues some users are experiencing processing 72hr/144hr Permits.  Support staff have identified the issue and a fix is targeted for release tonight after hours, Tuesday,11/15/2022.    Business Impacts: •  Temporary Permits at County Office (RTS … Continue reading →