Category Archives: Tax Assessor-Collectors

Updated Forms, Plate Guides and Brochures

Please review and distribute as appropriate. As a result of legislation passed during the 87th Legislative Session, the following specialty license plates will be available for purchase on December 20, 2021: Make-A-Wish Family First Borinqueneers Congressional Gold Medal Disabled Veteran … Continue reading

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FINAL Reminder Notification: RTS Release 11.0 (12/17/2021 @ 2:00 PM)

Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS), webDealer and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following applications: … Continue reading

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County RTS Release Notes 11.0 (12/17/21 9:40 AM)

Good morning, Over the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 11.0 which contains the content summarized below.  Enhancements:  RTS: Resolved Inability to Process Disabled Placard … Continue reading

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Establishing Motor Vehicle Value for Bonded Titles

Please review and distribute as appropriate. As you are aware, the Texas Department of Motor Vehicles (TxDMV) Regional Service Centers establish the value of a motor vehicle for bonded title purposes.  This value is multiplied by 1.5.  The result is … Continue reading

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Reminder Notification: RTS Release 11.0 (12/15/2021 @ 3:30 PM)

Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Informational: Systems slowness issues – Tips & Recommendations (12/14/2021 2:30 PM)

Good afternoon,   TxDMV staff continue to troubleshoot the issues reported by county offices observing symptoms of slowness and intermittent delays while processing certain transactions, e.g. Title Transfer transactions in RTS. As support staff continue to address reports of intermittent … Continue reading

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Central Freight Lines Closure

Please review and distribute as appropriate. Central Freight Lines is permanently closing operations, which affects the delivery of certain orders shipped from Huntsville.  County orders weighing over a certain amount were previously shipped with Central Freight Lines.  As a result … Continue reading

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Initial Notification: RTS Release 11.0 (12/13/2021 @ 2:50PM)

Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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Resolved: RTS Available (12/06/2021 @ 9:20 AM)

Good morning, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: RTS Available (12/06/2021 @ 9:20 … Continue reading

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Initial Notification: RTS Unavailable (12/06/2021 @ 9:10 AM)

Good morning, The Registration and Titling System (RTS) experienced an outage this morning and most functionality has since been restored. The Search by Owner feature is currently unavailable. Staff are working to identify and resolve the issue. We apologize for … Continue reading

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Initial Notification: RTS Performance Issue: Emergency Firewall Reset 7:00 PM – 7:15 PM today (11/15/21 4:40 PM)

Good afternoon, TxDMV will be performing emergency maintenance this evening between 7:00 PM and 7:15 PM. Please ensure all transactions have been completed before 7:00 PM and no new transactions are started until the maintenance window has closed at 7:15 … Continue reading

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Initial Notification: RTS Slowness & Performance Issues (11/10/21 11:30 AM)

Good morning, The RTS System is currently running slower than normal and experiencing intermittent performance issues.  Support staff are aware of the issue and working to resolve the issue. We apologize for the inconvenience and any impact on you or … Continue reading

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Resolved: Statewide Network Issues (11/10/21 11:25AM)

Good morning, The network outage identified earlier was due to an outage on the Verizon carrier network. The outage was limited to TAC offices that are serviced by Verizon LTE. Verizon services have been restored and we have confirmed that … Continue reading

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Initial Notification: Statewide Network Issues (11/10/21 9:20AM)

Good afternoon, TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading

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Texas by Texas and Internet Vehicle Title and Registration Service Online Renewal and Reports

Please review and distribute as appropriate. This is a follow up to a communication on August 27, 2021, regarding the deployment of the Texas by Texas (TxT) application for online registration renewal. The Texas Department of Motor Vehicles (TxDMV), in … Continue reading

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Resolved: RTS Access Issue (11/8/2021 @ 10:55 AM)

Good morning, An issue had been reported where users were unable to access RTS. Support staff investigated the issue and report that the issue has now been resolved.     We apologize for the inconvenience and any impact on you or … Continue reading

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Red Flag Referral Submissions

                     Please review and distribute as appropriate. In order to strengthen Texas Department of Motor Vehicles (TxDMV) efforts to prevent and detect fraud, waste, and abuse, the Enforcement Division is streamlining functions pertaining to the Red Flag Referral process. The … Continue reading

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FY 2022 County Equipment Requests and FY 2021 Charges

                                FY 2022 County Equipment Requests and FY 2021 Charges Please review and distribute as appropriate. The FY 2022 request period for additional workstations begins Monday, November 1, 2021.  PLEASE NOTE:  If you submitted a request in November 2020 … Continue reading

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October 2021 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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October 2021 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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Joint Webinar Reminder

Please review and distribute as appropriate. This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration … Continue reading

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Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Good afternoon, The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM.  Cognos reporting functionality has been restored. We apologize for … Continue reading

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VTR & Enforcement Divisions – Roles and Responsibilities

To: Tax Assessor-Collector Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to … Continue reading

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Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Good afternoon,   Update to previous notification published on October 4th, 2021. The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update … Continue reading

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Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Good morning, The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV has a planned report update scheduled for the evening of Thursday, October 14, 2021.  Please plan … Continue reading

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