Category Archives: Tax Assessor-Collectors

                                                                               Reminder – July 30 –                     Last Day for Registration and Title System (RTS)                                 Training in Articulate Online Please review and distribute as appropriate. Articulate Online will no longer be available after July 30, 2021.  Please plan to complete … Continue reading →

Good afternoon, The RTS Temporary Permit function is now available. Thank you, Texas Department of Motor Vehicles IT Department        Source: Tax Assessor-Collectors Resolved: RTS – Temporary Permit Issue (7/26/2021 @ 2:05PM)

Good afternoon, The RTS Temporary Permit function is currently unavailable.  Support staff are working to resolve the issue. An update will be sent as more information becomes available.  We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department         Source: Tax Assessor-Collectors Resolved: RTS is available … Continue reading →

Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading →

  Good afternoon, Please be advised that IT will be rolling out a critical security patch tonight which has been provided by Microsoft.  The patch is intended to fix a critical security vulnerability identified by Microsoft that could allow an … Continue reading →

Please review and distribute as appropriate.                                                                       Welcome to TalentLMS! On Friday, July 9, 2021, county points-of-contact will be emailed the TalentLMS login credentials for their respective learners (county and full-service deputies). The email will include additional information and … Continue reading →

Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report has been completed.   As a reminder, if you were previously unable to run these POS Client Batches, please try again. We … Continue reading →

Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report did not complete last night. These routines are being rerun this morning and should complete by 10 am. A notification will … Continue reading →

Good afternoon, The named reports are available as of 11:32 AM this morning, 7/2/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Resolved: … Continue reading →

  Good morning, The named reports have been delayed due to a failed batch job last night, which was resolved with no issues. This has caused these reports to run and post later than normal. Reports are on track to … Continue reading →

Please review and distribute as appropriate.      Reminder – New LMS Account Request Moratorium July 5-9 This is a friendly reminder that we will not be processing any learning management system (LMS) account requests (additions or deletions) during the week … Continue reading →

Please review and distribute as appropriate.     Training Modules on TalentLMS for Learners and Reporting Administrators Now Available In anticipation of our transition to TalentLMS on July 9, there are two new training modules available in the learning management system (LMS).  … Continue reading →

Good afternoon, The RTS transaction authorization issue where transactions for vehicles with “Hard Stops” could not be processed has been resolved.  “Hard Stop” remarks for vehicle processing can now be entered into the RTS system.  We apologize for the inconvenience … Continue reading →

Good afternoon, The RTS system is now available. As a reminder, if you were previously unable to close out, please try to close out again before doing any other work. We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. If you are unable to close out, please try … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS transaction authorization issues where transactions for vehicles with “Hard Stops” cannot be processed.  A “Hard Stop” is a remark about a vehicle in process.  Currently, these remarks … Continue reading →

Good afternoon, The RTS login issue where some users are being prompted to log off and, when trying to log back in, are receiving an error message that they are already logged in has now been resolved. RTS login functionality … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS login issues where some users are being prompted to log off and, when trying to log back in, are receiving an error message that they are already … Continue reading →

Good afternoon, The RTS system, including RTS Point of Sale, is now available as of 1:00PM this afternoon, 6/27/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department … Continue reading →

Good morning, The RTS system, including RTS Point Of Sale, is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. We apologize for the … Continue reading →

Good afternoon, This past weekend, on June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 10.1.0.  We sent out the first round of RTS Release Notes prior to the update, on … Continue reading →

Good morning, The RTS 10.1 Placard modification issue (modification cannot be completed and generates a system error message) has now been resolved. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas … Continue reading →

Good morning, The RTS 10.1 Plate inventory issue (inventory not being deleted after the transaction is completed) has now been resolved. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department … Continue reading →