Category Archives: Tax Assessor-Collectors

Initial Notification: TxDOT & TxDMV Network Issues (06/02/22 8:08AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of an overnight power-related incident which occurred at the TxDMV Camp Hubbard location. This power issue caused multiple Texas Department of Transportation (TxDOT) managed power appliances to fail in … Continue reading

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Rescheduled: Planned Maintenance: RTS (06/03/2022 @ 10:30 PM)

  IMPORTANT NOTICE FOR PLANNED MAINTENANCE RESCHEDULING PLEASE IGNORE PRIOR NOTIFICATIONS SENT EARLIER TODAY (6/1/22) Good afternoon, The Texas Department of Motor Vehicles (TxDMV) wishes to advise on a final rescheduling decision for upcoming critical Registration and Titling System (RTS) maintenance.  … Continue reading

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Rescheduled: Planned Maintenance: RTS (06/01/2022 @ 10:30 PM)

  Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be rescheduling this evening’s planned maintenance. We will implement the following changes to the Registration and Titling System (RTS), tomorrow evening, Wednesday, (06/01/2022), starting at 10:30 PM, lasting up to … Continue reading

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Planned Maintenance: RTS (05/31/2022 @ 10:30 PM)

  Good morning, The Texas Department of Motor Vehicles (TxDMV) will be performing planned maintenance to redeploy the following changes to the Registration and Titling System (RTS), on Tuesday, (05/31/2022), starting at 10:30 PM, lasting up to 11:30 PM. Description … Continue reading

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Completed: Scheduled RTS System Maintenance (5/19/2022 @ 11:30 PM) 

  Good evening,  The RTS system maintenance was completed as of 11:30 PM tonight, 05/19/2022.   Thank you,  Texas Department of Motor Vehicles IT Services Division      Source: Tax Assessor-Collectors Completed: Scheduled RTS System Maintenance (5/19/2022 @ 11:30 PM) 

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County RTS Release Notes 12.0 – E (05/19/2022 10:30 PM)

Good evening, On May 19, 2022, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 12.0 – E which contains the content summarized below.  Enhancements:  RTS: Enabled Processing of Non-Dealer Transactions Regardless of … Continue reading

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Planned Maintenance: RTS (05/19/2022 @ 10:30 PM)

  Good morning, The Texas Department of Motor Vehicles (TxDMV) will be undertaking planned maintenance of the Registration and Titling System (RTS), on Thursday, (05/19/2022), starting at 10:30 PM, lasting up to 11:30 PM. Description of changes: Summary of Enhancements … Continue reading

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Resolved: RTS Batch Reports are now available (4/26/2022 8:38 PM)

Good evening, RTS Batch processing is complete. All transactions for 4/26/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Update: RTS Batch Report is delayed (04/26/2022 4:20 PM)

Good afternoon, The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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Initial Notification: RTS Batch Report is delayed (04/26/2022 7:31AM)

Good morning, The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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April 2022 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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Informational: webDealer "file is damaged" error message (04/20/2022 4:05PM)

Good afternoon, TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer. Please be aware that this error is not due to a … Continue reading

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Resolved: RTS Batch Reports are now available (4/20/2022 2:30 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 4/19/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Initial Notification: RTS Batch Report is delayed (04/20/2022 9:25AM)

Good morning, The TxDMV RTS Batch for the night of 4/19/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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April 2022 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

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April 2022 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Initial Notification: RTS Planned Maintenance (04/11/2022 @ 11:00 PM)

Good morning, Effective Monday, April 11, 2022 at 11:00pm: •  Customers purchasing or modifying 72 hour and 144 hour permits in RTS POS     or on the web will be required to provide their USDOT Number. •  The provided USDOT … Continue reading

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Informational: Systems slowness issues – Update (03/18/2022 3:40 PM)

Good afternoon,  Over the past several weeks, TxDMV IT has observed sporadic instances of RTS system slowness and performance issues.  Many of you have taken the time to report your observations and, in so doing, have provided us with valuable … Continue reading

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Resolved: DIR Network issue (3/17/2022 @ 2:25 PM)

Good afternoon, The DIR Network issue has been resolved. We apologize for the inconvenience and any impact on you or your customer. Thank you, Texas Department of Motor Vehicles IT Department         Source: Tax Assessor-Collectors Resolved: DIR Network … Continue reading

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Initial Notification: DIR Network issue (3/17/2022 @ 11:40 AM)

Good morning, An issue has been reported with the connection between TxDMV Headquarters and the State Data Center.  Due to this issue, users may experience intermittent network connectivity. Support Staff at the State Data Center are working to identify and … Continue reading

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Complete: RTS system restart (3/2/2022 @ 9:34 AM)

Good morning, The RTS system restart is complete. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Complete: RTS system restart (3/2/2022 @ 9:34 AM)

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Initial Notification: RTS Server Restart (3/2/2022 @ 9:15 AM)

Good morning, An issue has been identified with the RTS system.  Servers will be restarted at 9:15 AM this morning to resolve the issue.  Please remain logged out of the system until the restart is complete.   We apologize for the inconvenience and … Continue reading

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Completed: RTS Release 12.0 (02/27/2022 @ 05:19 AM)

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 05:19 AM this morning, 02/27/2022. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Completed: RTS Release 12.0 (02/27/2022 @ 05:19 … Continue reading

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County RTS Release Notes 12.0 (02/25/2022 5:00 PM)

Good afternoon, Over the weekend of February 25, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 12.0 which contains the content summarized below.  Enhancements:  RTS: Added Ability to Delete More … Continue reading

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Reminder Notification: RTS Release 12.0 (02/25/2022 @ 3:25 PM)

Good afternoon, On the weekend of February 25, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading

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