Category Archives: Tax Assessor-Collectors

  Good afternoon, Please be advised that IT will be rolling out a critical security patch tonight which has been provided by Microsoft.  The patch is intended to fix a critical security vulnerability identified by Microsoft that could allow an … Continue reading →

Please review and distribute as appropriate.                                                                       Welcome to TalentLMS! On Friday, July 9, 2021, county points-of-contact will be emailed the TalentLMS login credentials for their respective learners (county and full-service deputies). The email will include additional information and … Continue reading →

Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report has been completed.   As a reminder, if you were previously unable to run these POS Client Batches, please try again. We … Continue reading →

Good morning, The POS Client Batch routines which include Countywide, Substation Summary, Title Package and Batch Inventory Action Report did not complete last night. These routines are being rerun this morning and should complete by 10 am. A notification will … Continue reading →

Good afternoon, The named reports are available as of 11:32 AM this morning, 7/2/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Resolved: … Continue reading →

  Good morning, The named reports have been delayed due to a failed batch job last night, which was resolved with no issues. This has caused these reports to run and post later than normal. Reports are on track to … Continue reading →

Please review and distribute as appropriate.      Reminder – New LMS Account Request Moratorium July 5-9 This is a friendly reminder that we will not be processing any learning management system (LMS) account requests (additions or deletions) during the week … Continue reading →

Please review and distribute as appropriate.     Training Modules on TalentLMS for Learners and Reporting Administrators Now Available In anticipation of our transition to TalentLMS on July 9, there are two new training modules available in the learning management system (LMS).  … Continue reading →

Good afternoon, The RTS transaction authorization issue where transactions for vehicles with “Hard Stops” could not be processed has been resolved.  “Hard Stop” remarks for vehicle processing can now be entered into the RTS system.  We apologize for the inconvenience … Continue reading →

Good afternoon, The RTS system is now available. As a reminder, if you were previously unable to close out, please try to close out again before doing any other work. We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. If you are unable to close out, please try … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS transaction authorization issues where transactions for vehicles with “Hard Stops” cannot be processed.  A “Hard Stop” is a remark about a vehicle in process.  Currently, these remarks … Continue reading →

Good afternoon, The RTS login issue where some users are being prompted to log off and, when trying to log back in, are receiving an error message that they are already logged in has now been resolved. RTS login functionality … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of RTS login issues where some users are being prompted to log off and, when trying to log back in, are receiving an error message that they are already … Continue reading →

Good afternoon, The RTS system, including RTS Point of Sale, is now available as of 1:00PM this afternoon, 6/27/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department … Continue reading →

Good morning, The RTS system, including RTS Point Of Sale, is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. We apologize for the … Continue reading →

Good afternoon, This past weekend, on June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 10.1.0.  We sent out the first round of RTS Release Notes prior to the update, on … Continue reading →

Good morning, The RTS 10.1 Placard modification issue (modification cannot be completed and generates a system error message) has now been resolved. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas … Continue reading →

Good morning, The RTS 10.1 Plate inventory issue (inventory not being deleted after the transaction is completed) has now been resolved. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department … Continue reading →

Good afternoon, As a result of the RTS 10.1.0 Release during this past weekend, TxDMV Support Staff are aware of an issue where a modification to a Placard cannot be completed and generates a system error message.  In order to … Continue reading →

Good afternoon, As a result of the RTS 10.1.0 Release during this past weekend, TxDMV Support Staff are aware of the issue where Plate Inventory is not being deleted after the inventory transaction is completed.  In order to resolve the … Continue reading →

Good morning, The network issues reported by our Data Center Services (DCS) vendor have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: … Continue reading →

Good morning, The deployment of the RTS system updates were completed as of 5:45 AM this morning, 6/20/2021. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Completed: RTS Release 10.1 (6/20/2021 @ 5:45 AM)

Good afternoon, TxDMV has been informed of network issues by our Data Center Services (DCS) vendor.  TxDMV staff is working with DCS on troubleshooting these network issues.  We will send an update once the network issues have been resolved. We … Continue reading →