Category Archives: Tax Assessor-Collectors

Initial Notification: RTS Release 9.9.1 (2/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues starting at 6:00 … Continue reading

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Address Correction for OpenText

Please review and distribute as appropriate. The notification sent on February 8, 2021, providing the new mailing address for the department’s imaging vendor, OpenText, listed the incorrect address. The correct address is: OpenText4210 IH35 Frontage RoadSuite 224 Building 2San Antonio, … Continue reading

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Open Text Address Change Notification

Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is moving to a new location. Effective February 12, 2021, all title transaction documents ready for direct mail to OpenText must be sent to: OpenText4222 Interstate 35, Suite 224 … Continue reading

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Performance Quality Recognition Program Information

Please review and distribute as appropriate. The Texas Department of Motor Vehicles understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be … Continue reading

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Fading Registration Sticker Paper

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) was recently notified of instances in which the exterior facing blue border surrounding the year of expiration on valid registration stickers have faded to a gray color … Continue reading

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RTS PAL Overview Webinars

Please review and distribute as appropriate. As you are aware, the department has worked with county tax assessor-collectors to develop a Registration and Title System (RTS) training environment in which to practice and train.  The system, known as RTS Practice … Continue reading

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Update to Google Chrome

As HTTPS becomes a stronger browser requirement, Google Chrome will implement a change in January that will warn users when trying to access HTTP sites. The Texas Department of Motor Vehicles has mitigated all known traffic that uses HTTP to … Continue reading

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Resolved: Texas NIC Credit Card Processing Issue (1/15/2021 @ 10:39AM)

Good morning, The Texas NIC issue that was preventing credit cards from being processed has been resolved.   Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Texas NIC Credit Card Processing Issue (1/15/2021 @ 10:39AM)

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Initial Notification: Texas NIC Credit Card Processing Issue

Good morning, Texas NIC is experiencing issues that are preventing credit card payments from being processed. Support staff are working to identify and resolve the issue.  Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Initial Notification: … Continue reading

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Resolved Notification: RTS Unavailable (1/13/2021 @ 3:40 PM)

Good afternoon, The RTS system was experiencing intermittent connectivity and was briefly unavailable.  The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor VehiclesIT … Continue reading

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January 2021 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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RTS Practice and Learn (PAL) notification

Dear TAC Partners, We hope you are enjoying the holiday season. As you may know, the Texas Department of Motor Vehicles (TxDMV) has been working diligently to provide you with a new tool to assist county offices with training on … Continue reading

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Correction: e-View for Specialty License Plate Designs

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing one redesigned license plate, Texas Realtor and two new license plates, Texas Diver and Houston Audubon. Please visit us at the following link to provide your … Continue reading

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New Vendor License Plates, Texas Realtor and Houston Audubon and one Vendor Plate, Texas Diver

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing one redesigned license plate, Texas Realtor and two new license plates, Texas Diver and Houston Audubon. Please visit us at the following link to provide your … Continue reading

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Temporary Waiver of Vehicle Title & Registration Requirements Ends April 14, 2021

Temporary Waiver of Vehicle Title & Registration Requirements Ends April 14, 2021 Texans have through the end of that day to complete overdue transactions If you’re overdue, it’s time to renew! The temporary waiver of certain vehicle title and registration … Continue reading

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Updates to VTR 998, VTR 999, and Specialty Plate Guide

Please review and distribute as appropriate. The Sickle Cell Disease Awareness specialty license plate and the redesigned General Land Office sponsored Adopt a Beach specialty license plate will be available for purchase on December 14, 2020. The following documents have … Continue reading

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Revised National Motor Vehicle Title Information (NMVTIS) Conversion Chart

Please review and distribute as appropriate. With Registration and Title System (RTS) Release 9.9, a new NMVTIS brand code, 56 for Export Only Vehicles, was added for salvage and nonrepairable vehicles sold for export only.  As a result, the following … Continue reading

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Complete: RTS/webDEALER Release 9.9.0 (12/13/2020 @ 5:32 AM)

Good morning, The deployment of the RTS and webDEALER system updates were completed as of 5:32 AM this morning, 12/13/2020. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Complete: RTS/webDEALER Release 9.9.0 (12/13/2020 @ 5:32 AM)

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RTS Release Notes 9.9.0

Good afternoon, Over the weekend of December 11, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 9.9.0 that contains the content summarized below.  Enhancements:  RTS: A Closed County Sales Tax report did … Continue reading

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Correction: RTS/webDEALER Release 9.9.0 (12/12/2020 @ 6:30 PM)

Good afternoon, Over the weekend of December 11, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues … Continue reading

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Reminder: RTS/webDEALER Release 9.9.0 (12/12/2020 @ 6:30 PM)

Good afternoon, Over the weekend of December 11, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS)/webDEALER Systems. During the deployment of the new release you may experience intermittent connectivity issues to the … Continue reading

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Initial Notification: RTS/webDEALER Release 9.9.0 (12/12/2020 @ 6:30 PM)

Good afternoon, Over the weekend of December 11, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS)/ webDEALER Systems. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading

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Revised Statutory Lien Foreclosure Forms

Please review and distribute as appropriate. The department instituted changes to the use of court orders in the title application process to better align with statutory requirements.  These changes were detailed in Registration and Title Bulletin #008-20.  As a result, … Continue reading

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County Training Program – User Account Transfer and Completion History

Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023.  The legislation required the department to implement a training program on the department’s automated registration and titling … Continue reading

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Timeframe for renewing vehicles with expired registration extended to nine months in IVTRS and webSUB

Please review and distribute as appropriate. In preparation of the COVID-19 waiver being lifted by Governor Greg Abbott, the ability to renew expired registration has been extended in the Internet Vehicle Title and Registration Service (IVTRS) to nine months.  Customers … Continue reading

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