Category Archives: Tax Assessor-Collectors

Informational: webDealer "file is damaged" error message (08/25/2022 09:20 AM)

Good morning, TxDMV IT Support is aware that some webDealer users are experiencing a “file is damaged” error message when uploading or opening attachments to title transactions in the webDealer application. Please be aware that this error is not due to a webDealer application … Continue reading

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Reminder Notification: Workstation Weekend Maintenance (08/19/2022 08:00 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, August 20, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, August 21, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Initial Notification: Workstation Weekend Maintenance (08/17/2022 10:00 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, August 20, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, August 21, 2022.  Your office has been identified as having some workstations subject to … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Workstation Weekend Maintenance (08/17/2022 10:00 AM)

Completed: Planned Maintenance: 72-Hour & 144-Hour Permits (08/13/2002 07:40 AM)

Good morning, The planned maintenance work relating to the RTS Point-of-Sale (POS) 72-Hour and 144-Hour permits functionality was completed successfully as of 10:38 PM on Friday evening, August 12, 2022.Update Details:    •  Remove USDOT email verification from the 72hr/144hr web permit    •  … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Completed: Planned Maintenance: 72-Hour & 144-Hour Permits (08/13/2002 07:40 AM)

Planned Maintenance: 72-Hour & 144-Hour Permits (08/12/2002 04:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is planning system maintenance to address issues relating to the RTS Point-of-Sale (POS) 72-Hour and 144-Hourpermits functionality.  The maintenance is scheduled for this evening, Friday, August 12, 2022, starting at 10:30 PM, … Continue reading

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Reminder Notification: Workstation Weekend Maintenance (08/12/2022 08:45 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, August 13, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, August 14, 2022.  Your office has been identified as having some workstations subject to … Continue reading

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Reminder Notification: Workstation Weekend Maintenance (07/29/2022 11:35 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, July 30, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, July 31, 2022.  Your office has been identified as having some workstations subject … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Workstation Weekend Maintenance (07/29/2022 11:35 AM)

Resolved: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 07:10 PM)

Good evening, The RTS 72-Hour & 144-Hour permits function issue has now been resolved.  Final Update:    •  The RTS Point-of-Sale (POS) system is now able to process 72-Hour and       144-Hour permit transactions.    •  The Web Permit … Continue reading

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Planned Maintenance: 72-Hour & 144-Hour Permits Issue (07/28/2002 04:40 PM)

Good afternoon, The RTS Point-of-Sale (POS) 72-Hour & 144-Hour permits function is currently experiencing some processing issues.  Support staff are working to resolve the issue. As troubleshooting continues on the permits issue, we are planning systemmaintenance this evening, Thursday, July 28, 2022, … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Planned Maintenance: 72-Hour & 144-Hour Permits Issue (07/28/2002 04:40 PM)

July 2022 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on July 2022 Motor Vehicle Registration Manual Update

Update Notification: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 11:02 AM)

Good morning, It has been reported that the RTS 72-Hour & 144-Hour permits function continues to experience someprocessing issues.  Support staff are working to resolve the issue.  Latest Update:    •  The RTS Point-of-Sale (POS) system is currently unable to process … Continue reading

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Initial Notification: Workstation Weekend Maintenance (07/28/2022 10:25 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, July 30, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, July 31, 2022.  Your office has been identified as having some workstations subject … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Workstation Weekend Maintenance (07/28/2022 10:25 AM)

Update Notification: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 09:30 AM)

Good morning, The RTS 72-Hour & 144-Hour permits function issue has now been resolved.  Final Update:    •  The RTS Point-of-Sale (POS) system is now able to process 72-Hour and       144-Hour permit transactions.    •  The Web Permit … Continue reading

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Resolved: RTS/Cognos Reporting Issues (07/26/2022 @ 09:25 AM)

Good morning, Last week, Cognos users reported they were experiencing issues when requesting reports, despite refreshing the report request or starting a new reporting session.  Some users were able to generate reports, but only after several attempts.  Users also reported a “Can’t display page” error message while … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS/Cognos Reporting Issues (07/26/2022 @ 09:25 AM)

Update Notification: 72-Hour & 144-Hour Permits Issue (07/25/2002 @ 02:45 PM)

Good afternoon, The RTS 72-Hour & 144-Hour permits function is currently experiencing someprocessing issues.  Support staff are working to resolve the issue.  Latest Update:    •  The RTS Point-of-Sale (POS) system is currently unable to process 72-Hour and       144-Hour … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: 72-Hour & 144-Hour Permits Issue (07/25/2002 @ 02:45 PM)

Initial Notification: 72-Hour & 144-Hour Permits Issue (07/25/2002 @ 10:00 AM)

Good morning, The RTS 72-Hour & 144-Hour permits function is currently experiencing someprocessing issues.  Support staff are working to resolve the issue.  An update will be sent as more information becomes available.  We apologize for the inconvenience and any impact on you or … Continue reading

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Completed: RTS Release 13.0.0 (07/24/2022 @ 05:30 AM)

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 05:30 AM this morning, Sunday, 07/24/2022. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 13.0.0 (07/24/2022 … Continue reading

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County RTS Release Notes 13.0.0 (07/22/2022 11:40 AM)

Good morning, Over the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 13.0.0 which contains the content summarized below.  Enhancements:  RTS: •  Added Validation of the … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on County RTS Release Notes 13.0.0 (07/22/2022 11:40 AM)

Final Reminder Notification: RTS Release 13.0.0 (07/23/2022 @ 6:00PM)

Good morning, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Completed: Cognos System Maintenance (07/20/2021 07:18 PM)

Good evening, The planned Cognos system maintenance was completed as of 07:18 PM this evening. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Completed: Cognos System Maintenance (07/20/2021 07:18 PM)

Reminder Notification: RTS Release 13.0.0 (07/23/2022 @ 6:00PM)

Good afternoon, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Update Notification: RTS/Cognos Reporting Issues: Workaround (07/19/2022 11:00 AM)

Good morning, We are aware that users are experiencing issues when requesting Cognos reports, despiterefreshing the report request or starting a new session.  We are also aware that some usersare able to generate reports, but only after several attempts.  Users … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS/Cognos Reporting Issues: Workaround (07/19/2022 11:00 AM)

Initial Notification: RTS Release 13.0.0 (07/23/2022 @ 6:00PM)

Good morning, On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Release 13.0.0 (07/23/2022 @ 6:00PM)

Completed: Cognos System Maintenance (07/15/2021 08:08 PM)

Good evening, The planned Cognos system maintenance was completed as of 08:08 PM this evening. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Completed: Cognos System Maintenance (07/15/2021 08:08 PM)

Update Notification: RTS/Cognos Reporting Issues: Workaround (07/15/2022 10:05 AM)

Good afternoon, We are aware that users are experiencing issues when requesting Cognos reports, despiterefreshing the report request or starting a new session.  We are also aware that some usersare able to generate reports, but only after several attempts.  Users … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS/Cognos Reporting Issues: Workaround (07/15/2022 10:05 AM)