Category Archives: Tax Assessor-Collectors

Good afternoon, Black Book is currently unavailable. Support staff have contacted the vendor to resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV IT Department of Motor Vehicles   Source: … Continue reading →

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-20 Operation … Continue reading →

Good morning, The Cognos system was available as of 11:37 AM this morning, 2/27/2020.  If you experience new issues with the Cognos system, please contact the TxDMV Customer Service department. The statewide ticket for this issue is: 236513 We apologize … Continue reading →

Good morning, The Cognos system is currently unavailable.  Support staff are working to identify and resolve the issue.  An update will be sent by 12:00 PM, this afternoon, 2/27/2020. The statewide ticket for this issue is: 236513 We apologize for … Continue reading →

Good afternoon, The Standard Presumptive Value (SPV) calculator in RTS POS and online were available as of 1:30 PM this afternoon, 2/25/2020.  We apologize for the inconvenience and any impact on you or your customers. Thank you, IT Services Division   … Continue reading →

Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS and online is currently unavailable. IT support staff are working to resolve the issue. Thank you, IT Services Division   Texas Department of Motor Vehicles     Source: Tax Assessor-Collectors Initial … Continue reading →

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing three redesigned license plates, Auburn University, Florida State University and Dallas Cowboys. We offer you the opportunity to provide input on these license plates. Please visit … Continue reading →

Good morning,   Cognos Reports are available.     We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department               Source: Tax Assessor-Collectors … Continue reading →

Good morning,   Cognos Reports will be delayed and are expected to be available by 9:00 AM tomorrow morning (2/18/2020). A notification will be sent once the reports are available.    We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, Additional reports were blank for counties on the attached list.  Impacted counties will have to manually run the following reports if they have not already done so. Title Package Report Inventory Action Report Substation Summary Report (The date … Continue reading →

Good afternoon, Registration and Title System (RTS) maintenance conducted the evening of February 13 prevented batch processes from running normally and resulted in RTS being unavailable until today at 11:00 a.m.  As a result, the following reports were blank and … Continue reading →

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue. We apologize for the inconvenience and any impact on you or your … Continue reading →

Good morning, The RTS system was available as of 11:00 AM this morning, 2/14/2020. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Resolved: … Continue reading →

Good morning, The RTS system is currently still unavailable. Support staff continue working to identify and resolve the issue. An update will be sent by 12:00 PM this afternoon, 2/14/2020. We apologize for the inconvenience and any impact on you … Continue reading →

Good morning, An issue has been identified, which prevents users from completing title and registration transactions.  Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning, 2/14/2020.   Thank you, TxDMV Customer Service … Continue reading →

Good morning, All COGNOS reports are now available.   Thank you, Texas Department of Motor Vehicles IT Department       Source: Tax Assessor-Collectors Resolved: COGNOS Reports are not available

Good afternoon, The maintenance over the weekend of February 8 disrupted the batch processes that generates the Cognos reports. To provide updated reports for the week, we will initiate the batch process this evening at 5:00 PM and they will continue … Continue reading →

Good afternoon,   COGNOS reports are not available.  We will send an update when the reports are available.   Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors COGNOS Reports are not available

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.5.0 added a new barcode page that prints automatically with the issuance of receipts when processing initial exempt registrations, personalized dealer license plates, and qualifying specialty license plate … Continue reading →

Good afternoon, Disabled Veteran Plates for motorcycles with ISA designation will not be available in RTS until tomorrow, 2/5/2020. We apologize for the inconvenience. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Initial … Continue reading →

Good afternoon, Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.5.1 that contains the content summarized below.  Enhancements: The U.S. Paratrooper Special plate The NMVTIS … Continue reading →

Good afternoon, The MCCS System was available as of 2:46 PM this afternoon, 2/3/2020. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

Good afternoon, The MCCS application is currently unavailable. Support staff are working to identify and resolve the issues. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Initial Notification: MCCS Unavailable (2/3/2020)

Good morning, The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019. Thank you,    Texas Department of Motor Vehicles IT Services Division         Source: Tax Assessor-Collectors Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →