Category Archives: Tax Assessor-Collectors

Good morning,   The RTS system encountered a performance issue between 9:40 AM and 9:50 AM today (03/08/2018) which caused users to experience issues retrieving information. If you experienced this issue please reboot your work station and try to log in again. If … Continue reading →

Please review and distribute as appropriate. This notice is to inform you registration renewals for Antique license plates expiring March 31 were mailed later than usual. The printing and mailing delay of the renewal notices was caused by a technical … Continue reading →

Good morning, All Cognos reports were available for viewing as of 8:15 AM Central Time this morning (03/07/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this issue … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report will be delayed and are expected to be available by 9:30 AM Central Time this morning (03/07/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading →

Good morning, All Cognos reports were available for viewing as of 11:41 AM CDT this morning (03/06/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket: 168184 If you … Continue reading →

Good morning,   The Week to Date Report and Inventory Transaction Report continue to be delayed and an update will be sent by 12:00 PM CDT this afternoon (03/06/2018).  A notification will be sent once the reports are available.    Statewide ticket: 168184 If you would like to … Continue reading →

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:30 AM CDT this morning (03/06/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue is:   … Continue reading →

Good morning, All Cognos reports were available for viewing as of 11:16 AM CDT this morning (03/02/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this issue … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report have been delayed and are expected to be available by 11:30 AM CDT this morning (03/02/2018).  A notification will be sent once the reports are available.    Statewide ticket: 167720 If you would like … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report will be delayed. An update will be sent by 10:00 AM CDT this morning (03/02/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue is: 167720    … Continue reading →

Good morning, All Cognos reports were available for viewing as of 8:50 AM CDT this morning (03/01/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this issue … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report will be delayed and are expected to be available by 8:45 AM CDT this morning (03/01/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading →

Good afternoon,   The Texas Department of Motor Vehicles experienced a network communications outage today (02/28/2018) from 4:23 PM CDT lasting until 5:09 PM CDT resulting in a service outage for RTS, webSUB and the TxDMV phone system. If you experience new issues with RTS, webSUB, or … Continue reading →

Good morning, All Cognos reports were available for viewing as of 9:30 AM CDT this morning (02/28/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this issue … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report will be delayed and are expected to be available by 9:45 AM CDT this morning (02/28/2018).  A notification will be sent once the reports are available.    Statewide ticket: 167281 If you would like … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report will be delayed and are expected to be available by 8:45 AM CDT this morning (02/28/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading →

Please review and distribute as appropriate. The 85th Texas Legislature passed House Bill 4102 that added Sections 502.414 and 502.415 to the Texas Transportation Code. The new sections introduce two new voluntary donations, the Evidence Testing Grant Program 502.414 and … Continue reading →

Good afternoon,   On Thursday, February 1, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenance on the network. The duration of the maintenance is scheduled for up to three (3) hours beginning at 7:00 PM … Continue reading →

Good morning,   Due to issues with the IRP batch process last night your IRP Transmittal reports will be incomplete. These transactions will be processed tonight for the counties to view their IRP Transmittal reports on Friday, February 02, 2018. An update … Continue reading →

Good morning, All Cognos reports were available for viewing as of 9:30 AM CDT this morning (02/01/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this issue … Continue reading →

Good morning,   The Week to Date Report  and Inventory Transaction Report will be delayed and are expected to be available by 9:30 AM CDT this morning (02/01/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue is: 163333 … Continue reading →

Good afternoon,   Due to county feedback the network security patch originally scheduled to be deployed this evening will be delayed until Thursday, February 1, 2018. If you have questions please contact the Service Desk.   If you would like to … Continue reading →

Good morning,   On January 30, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing scheduled maintenance on the network. The duration of the maintenance is scheduled for up to three (3) hours beginning at 7:00 PM CDT … Continue reading →

Good afternoon, The RTS system was available as of 4:10 PM CDT this afternoon, 01/15/2018. If you experience new issues with the RTS system please contact the service desk. The statewide ticket for this issue is: 161062 If you would … Continue reading →

Good afternoon,   The RTS system continues to be unavailable. The power issue was resolved earlier, and approximately 700 out of 1000 servers are operational.  State Data Center support staff continue to work to bring the remaining servers up.  An update will sent by 4:00 … Continue reading →