Category Archives: Tax Assessor-Collectors

Good afternoon, The Cognos intermittent performance issues have been resolved. Users can now run the Week/Month-To-Date Fees Report. We apologize for the inconvenience and any impact on you and your customers, Thank you,   Texas Department of Motor Vehicles IT Services … Continue reading →

Good morning, Cognos is experiencing intermittent performance issues. Support Staff are aware and ask that you do not run the Week/Month-To-Date Fees Report until the performance issues have been resolved. An update will be provided when the above reports become … Continue reading →

Good afternoon, RTS Batch processing is complete. All transactions for 2/28/2024 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division           Source: Tax Assessor-Collectors Resolved: RTS Batch Reports … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 2/28/2024 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users could not log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS … Continue reading →

Good morning, The RTS and Cognos systems are available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors Resolved: RTS and Cognos … Continue reading →

Good morning, We have received reports that RTS and Cognos are experiencing login issues. Support staff are currently working to resolve the issues.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on … Continue reading →

Good afternoon, The Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/22/2024 @ … Continue reading →

Good afternoon, Due to a network event experienced this morning at the TxDMV Headquarters, the Cognos System will need to be restarted at 12:15 PM for a short maintenance window. During this time the Cognos System will be unavailable. We … Continue reading →

Good morning, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading →

Good morning, TxDMV is aware that RTS is unavailable. TxDMV HQ experienced a power outage a short time agowhich impacted our network connectivity and applications, including RTS. Support staff are working to resolve the issue.  We will provide an update … Continue reading →

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading →

Good morning, The Registration and Titling System (RTS) performance issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading →

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading →

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 7:50 AM this morning, Sunday, February 18, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading →

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading →

Good morning, TxDMV IT Support Staff are aware of an issue with Cognos Reporting affecting the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds … Continue reading →

Good afternoon, Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/06/2024 @ 2:25 … Continue reading →

Good afternoon, The Cognos System is down. Support Staff are currently working to resolve the issue.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

Please review the following information and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to … Continue reading →

                             Compliance Services Section Enhancements Please review and distribute as appropriate. Dear Tax Assessor-Collector Community, The Compliance Services Section (CSS) of the Texas Department of Motor Vehicles’ … Continue reading →

Good morning, The NMVTIS system was experiencing performance issues that have now been resolved.   We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department       … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) updates were completed as of 5:15 AM this morning, Sunday, 01/21/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading →