Initial Notification: CRD Call Center unavailable (11/22/2023 @ 12:10 PM)

Good afternoon,

The Consumer Relations Division (CRD) dedicated county phone number (512-465-3351) is currently not available.  It rings busy.  Support Staff are aware and are currently troubleshooting the issue.

For the moment, please use the following options for CRD dedicated county support:

1-877-933-2020, Option 1 (toll free) OR
512-465-4010, Option 1 (local)

We apologize for the inconvenience and any impact on you or your customers.

Thank you, 

Texas Department of Motor Vehicles
IT Department