Initial Notification: RTS issue reported (7/29/2019 @ 8:20 AM)

Good morning,

An issue has been reported where users are unable to access RTS, Cognos and the IRP website. Engineers are determining the root cause and are working to identify and resolve the issue.  An update will be sent by 10:00 AM today (7/29/2019) or as new information becomes available.


If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 


We apologize for the inconvenience and any impact on you or your customers.


Thank you,


TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351


Source: Tax Assessor-Collectors
Initial Notification: RTS issue reported (7/29/2019 @ 8:20 AM)

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